diyterrariums.co.uk Reviews 81

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of both the products and the plants, noting they arrive healthy, fresh, and well-packaged. Many appreciate the prompt and efficient delivery service, often highlighting the careful organization and clear instructions provided with their orders. The overall service is frequently described as outstanding, with people finding the ordering process straightforward and the communication helpful. However, some customers also noted minor issues, such as one plant arriving dead or a delivery taking longer than the stated timeframe. A few people also mentioned that the website was occasionally difficult to navigate.

What people talk about most

Product

Clients share positive opinions on product quality and packaging. Many reviewers praise the health and beauty... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the high quality of goods,... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the speedy... See more

Order

Reviewers highlight positive aspects of order. Customers praise the easy and fast ordering process, often... See more

Service

People report positive experiences with service. Customers consistently praise the excellent and quick... See more

Based on these reviews

Rated 5 out of 5 stars

Ordered with diy terrariums. The process was straight forward and waited for delivery. We were concerned about delivery delays (ordered over Easter) and got a reassuring email back straight away. I sh... See more

Company replied

Rated 5 out of 5 stars

Poppy was very prompt with responses to our queries before we placed our order for a group social, advising on what kit would be best suited, and ensuring delivery lined up and was tracked to ensure... See more

Company replied

Rated 5 out of 5 stars

What a fab shop!! Ordered some little plants and bits and bobs to plant up a big bottle I found and randomly found diyterraniums, ordered thurs afternoon and arrived Saturday morning. All well packed... See more

Company replied

Rated 5 out of 5 stars

What an amazing company. Im totally new to the world of terrariums and was nervous ordering one online. DIYterrariums came up on a search engine and I bit the bullet and ordered their beginner diy kit... See more

Company replied


Company details

  1. Plant Display Store
  2. Florist
  3. Flower Market
  4. Garden Center

Written by the company

DIY Terrariums is a small two person business who have been providing everything "Terrarium" to the whole country, since 2019. Create your own Terrarium eco system with a big range of full DIY Terrarium kits, open and closed terrarium plants, terrarium jars / glasses and plenty of decorations and accessories.


Contact info

4.8

Excellent

TrustScore 5 out of 5

81 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Excellent advice

Excellent advice prior to purchase and then tailored the choice of plants to suit container

Package arrived quickly and plants well packed and labelled along with planting and care advice

April 7, 2026
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Reply from diyterrariums.co.uk

Always happy to help and glad we could get things how you wanted :) Thanks so much for leaving a review!

Rated 5 out of 5 stars

Great buying experience

Ordered with diy terrariums. The process was straight forward and waited for delivery. We were concerned about delivery delays (ordered over Easter) and got a reassuring email back straight away. I shouldn’t have worried as when our lovely little plants arrived they are so well packed and healthy. Would definitely recommend and will be back to order again soon.

April 6, 2026
Unprompted review
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Reply from diyterrariums.co.uk

Thank you so much Karen! We're so glad your happy with everything and hope to see your name pop up on our orders page again soon :)

Rated 5 out of 5 stars

Great customer experience for online order support, and very helpful to make sure kits arrived on time.

Poppy was very prompt with responses to our queries before we placed our order for a group social, advising on what kit would be best suited, and ensuring delivery lined up and was tracked to ensure it was on time, and also not too early so that plants were in good condition.
The kits were well organised and labelled, and everything was in very good condition. The kits came with easy to follow instructions and care guides, and our team had an incredible time with the DIY Kits!

April 7, 2026
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Reply from diyterrariums.co.uk

Really happy to help you sort out your group social Terrariums Rohan, from the picture you sent it looks like it was a hit! Thanks so much for coming to us :)

Rated 5 out of 5 stars

Great quality plants

Great quality plants, packed well and delivered promptly.

Will order again!

March 31, 2026
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Reply from diyterrariums.co.uk

Thanks so much Megan! Cant wait to see you again :)

Rated 5 out of 5 stars

What a fab shop!

What a fab shop!! Ordered some little plants and bits and bobs to plant up a big bottle I found and randomly found diyterraniums, ordered thurs afternoon and arrived Saturday morning. All well packed and packaged with a lovely handwritten note. The plants were super healthy- much better than I’ve bought from other stores. Will 100% be back and recommend. Thanks so very much

April 11, 2026
Unprompted review
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Reply from diyterrariums.co.uk

Thank you so much for this lovely review Clare! We're thrilled your so happy with everything :)

Rated 5 out of 5 stars

Excellent

Fast delivery and excellent products . Thank you .

March 2, 2026
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Reply from diyterrariums.co.uk

Thanks for leaving another 5 star review Jon :)

Rated 5 out of 5 stars

Just what a new hobbyist needed.

Just what I needed. Well packed and delivered relatively quickly, although the website was not easy to navigate because it stuck at times. I shall be back for more though!

February 23, 2026
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Reply from diyterrariums.co.uk

Thanks for leaving a 5 star review! Tahnk you for the feedback as well, we will take a look at the website and see if we can get it running a bit smoother :)

Rated 5 out of 5 stars

Lovely plants

Lovely plants, arrived very quickly and in excellent condition.

February 2, 2026
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Reply from diyterrariums.co.uk

Happy healthy plants is our motto :)

Rated 5 out of 5 stars

Fantastic small business

Easy to order and everything is thoroughly explained. All the plants and other products I have ordered over the past year were healthy, without faults and easy to care for.

November 25, 2025
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Reply from diyterrariums.co.uk

Thanks so much for leaving a 5 star review Anna! We really appreciate you coming back to us again and again, and for letting people know that you've been coming to us for a long time and not had any problems :)

Rated 5 out of 5 stars

Excellent service and packaging.

Good communication and advice before I ordered.
Quick delivery, good selection of plants and very nicely packaged.

January 27, 2026
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Reply from diyterrariums.co.uk

Thanks so much for leaving a 5 star review, we're always happy to help and glad your happy with everything :)

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