Bersigarwatches Reviews 

161
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 103 reviews, reviewers had a great experience with this company. Consumers truly love the stylish design, frequently stating that the watches look fantastic, feel remarkably solid on the wrist, and offer incredible value for money. Many buyers also highlight the exceptionally fast shipping service and the secure, beautiful presentation boxes that carefully protect the items during transit. However, some people mentioned unexpected customs fees upon delivery that significantly increased the final cost of their international online purchases. A few customers also experienced noticeable quality concerns, noting that certain pieces featured poorly made bracelets or failed to keep accurate time after arrival.

What people talk about most

Product

Clients share positive opinions on product quality, praising the solid build and accurate Seiko movements.... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers praise the solid build, excellent materials,... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently praising the fast shipping speeds,... See more

Price

Reviewers frequently express satisfaction regarding the price, noting that the watches offer excellent value,... See more

Value for money

Users describe satisfaction with the value for money, highlighting great prices for stylish timepieces.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery service is top notch. Product looks exactly same as original brand rolex. The quality is overall good, but the finishing could be a little bit better. I would definitely recommend this brand... See more

Rated 4 out of 5 stars

The product is great, would be helpful to fill out the watch sheet for future orders , seen that I had issues with customs. Other then that I love my watches N will be getting more soon.

Rated 4 out of 5 stars

It couleur be a 5* but the tax make it a 4 the watches are good quality with japanese mouvement, Nice finition, good price the présentation box is smooth and it really look like a qualy watch. not... See more

Rated 3 out of 5 stars

Tried multiple times to get in touch about a specific watch, they respond via messenger once and then ghost. I don't understand, I've bought two watches so far and want to buy more but, if I can't ge... See more


Company details


Contact info

3.9

Great

TrustScore 4 out of 5

161 reviews

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3.9

All reviews

(161)

109 reviews in the last 12 months

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Rated 4 out of 5 stars

Shipping

Shipping - Free shipping was exceptional, received watch within 3 days.
Quality - For the price the quality was exceptional.
Customer Service - Not so good. Thought I had a problem with the GMT and tried to contact the company and they never got back to. I felt like if this was a real problem I would have a hard time getting resolved.

June 28, 2025
Rated 1 out of 5 stars

Taxes and Duty fees scam

Buyer beware this POS company is running a scam by charging the taxes and duty fees back onto there customers through DHL . They advertise that there shipping is free but at the end of the day you can’t get ahold of anyone to solve this issue.

April 28, 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

Scammers, they advertised the watch has a SUPER LUMINOVA on hands, but was just painted with some cheap paint, that does not glow in the dark...Also should have a Seiko movement, I don't believe so, after they lie about the SUPER LUMINOVA...

Avoid this company at all cost... Now the refuse to honor their 30 days return policy ...

The model is Bersigar Luxaura 1682x1

June 11, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a Luxury 1662 from Bersigar…

I ordered a Luxury 1662 from Bersigar watches and paid the fee of $171.00 on May 7, 2025 and on May 12th I received a message from DHL stating that I would have to pay a custom's fee of 225.31 or the product would be shipped back to the company. I knew nothing about such a fee when I purchased the watch so I called Bersigar - with no answer so I left a message. I suspected the note from DHL was a scam but I contacted them too. No change from them either except for a letter in German saying thanks for sending the information I suspected was a scam. Since then I have called Bersigar 3 times more with no response whatsoever. I have also emailed them 3 times and again no response. I have no watch and am out $171.00 for which I have requested a full refund. No response. I am beginning to think this entire company is a scam.

May 12, 2025
Unprompted review
Rated 4 out of 5 stars

Bersigar Luxaura

Watch arrived today, and in general, I'm very happy with it.
Only problem is the latch on the bracelet. One side latches with a click, the other hasn't got that reassuring click, and will just spring open occasionally.

May 1, 2025
Rated 1 out of 5 stars

I ordered and paid on 4-28-25.i…

I ordered and paid on 4-28-25.i received an email notifying me that “Shop” would have my tracking info. When I checked delivery was scheduled on 5-6/5-7-25 though DHL and the watch was at the DHL Facility in Dubai. Yesterday (5-6-25) I was notified the watch was returned to the sender without explanation. This was a gift for someone that I was planing to deliver this Friday at his birthday party. This is unacceptable and I still don’t have a response from the company regarding how they are going to get me the watch by Friday. This is far from over. I am a journalist and will spread the story (blister them) on Friday, absent an acceptable solution.

April 28, 2025
Rated 3 out of 5 stars

Since receiving the watch stops running…

Since receiving the watch stops running at 11:53 pm and when it gets reset in the morning runs without any problem until 11:53pm
I believe it's associated with the date change mechanism. If keeps doing this I will request service under warranty

March 31, 2025
Rated 1 out of 5 stars

AVOID Bersigar

Ordered a watch it came but the dial colour was completely off. Not what was advertised on the website or as described. I spent a couple of weeks on WhatsApp and calling the support numbers on the website, sometimes getting a response, other times being left for days. My questions were being avoided and they were starting conversations over by replying 'Hi' to my messages. Terrible customer service. I managed to finally get them to pick the watch up and ship it back. I waited a little over a week for a refund but they took £19 off me for shipping it back to them in Dubai. Even though the product wasn't as described. I am currently waiting on a reply as usual. AVOID THEM.

Update: refusing to give me back the £19. So no watch because it wasn't as described and now I'm down £19. AVOID these SCAMMERS.

April 12, 2025
Unprompted review

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