Beryl Media Reviews 1,654

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

And one of the best either be or there is the best virtual store to buy this one of congratulations.

Rated 5 out of 5 stars

The best It does what it said Gewoon uitstekend en goede service Leuke aanbiedingen En ruime betaal mogelijkheden Aanrader voor alle. -Solo Minded Productions®

Rated 4 out of 5 stars

The company is a very good company. I love their customer service. The quality of product delivered is top notch. Sometimes I don’t get the items I am looking for. And they are common items they shoul... See more

Rated 3 out of 5 stars

Samsung odyssey g5 32" this store is the most expensive between all. Mediamarkt 350 bol.com 300 paradigit.nl 300 megekko 340 Of course I don't have to pay any extra fee for paying in 3 parts but yes... See more

Company replied

Company details

  1. Electronics Store
  2. Appliance Store
  3. Cell Phone Store
  4. Internet Shop
  5. TV store
  6. Washer and Dryer Store

Written by the company

Hoogwaardige Elektronica, betalen in termijnen zonder rente en achteraf betalen. Betalen met Bitcoin en andere cryptocurrencies. Voor 18:00 besteld, morgen in huis. Gratis verzending, gratis retour. Koop bijvoorbeeld uw nieuwe TV of laptop op afbetaling zonder meer te betalen. A-Merk nieuwe producten, Samsung, Philips, LG, Sony en vele anderen. Beeld & Geluid, Computer, Huishouden, Componenten, Accessoires en meer! Breed assortiment aan hoogwaardige elektronische producten en de mogelijkheid om op verschillende innovatieve manieren te betalen met een vriendelijke klantenservice bereikbaar via WhatsApp chat, e-mail en telefoon. WhatsApp chat +31647776785 bereikbaar van Maandag t/m vrijdag 09:00 - 14:00


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

So expensive and so useless

So expensive and so useless. The manufacturer is clear on the windows it adapts to.... No velux, no french window.... Basically none of the windows on the continent so why do you sell it! Good.luck to get the temperature down by more than 2 Celsius....

July 18, 2022
Unprompted review
Beryl Media logo

Reply from Beryl Media

Dear Elliott,
Thank you for your feedback. Because you wrote an unverified review I cannot find your order and from your complaint I can also not make up what product you bought. We are sorry to hear that you had not received a product you expected, if you did order with our company. We are not the manufacturer of our products, only the supplier and you are always welcome to return your product for a full refund. If you did order at Beryl Media please send us a message on contact@berylmedia.nl if you would like to return your purchase.
Kind regards,
Customer service team Beryl Media

Rated 1 out of 5 stars

Im waiting like one month for they can…

Im waiting like one month for they can come to see the tv that dont work and i order a airpods and win i bay it they see we dont have more on stock wtff !!!!!

June 17, 2022
Beryl Media logo

Reply from Beryl Media

Dear Erika,
Thank you for your feedback and i'm sorry to hear something went wrong with your order. From your review I cannot make out the exact issue so can you please contact us on contact@berylmedia.nl so we help you solve the issue.
Kind regards,
Customer service team Beryl Media

Rated 5 out of 5 stars

Everything on time

Everything on time, with amazing service and help...that is huge plus😁for sure will be more orders in the future, thanx!!!

May 24, 2022
Rated 1 out of 5 stars

The description on the website said…

The description on the website said order before 4pm and have it delivered next day, it also said that they will send some sort of tracker link in the morning and they didn't. Contacted support on whatsapp at the correct time also by mail. There was no response. I still did not get it delivered after waiting all day. Never will use their service again. If the label says it's orange juice it better not be apple pie.

UPDATE:

Today is Monday, I still don't have my laptop that I ordered. Sunday night 10pm they sent a tracking link, a link showing that my item will be delivered in a range of 5 hours on Monday. I should be at work but I'm not.

I asked for compensation, they refused. Just blamed it on DHL. On the website it clearly says. Order before 4pm qnd have it delivered next day. Truly depressing weekend thank to them. I'm still waiting for laptop.

April 9, 2022
Unprompted review
Beryl Media logo

Reply from Beryl Media

Dear Mantas,
Thank you for the review and feedback. Our apologies for the late delivery. Your order was placed friday afternoon, just before the weekend. Delivery times during the weekend can diverge from the wanted delivery times. This is due to a possibly busy planning of the delivery company and sunday's, when there are no deliveries, as stated in our delivery terms of service. I see you have received the package on monday 13:00, so we hope you enjoy your purchase. Our apologies for the inconvenience.
Kind regards,
Customer service Beryl Media

Rated 5 out of 5 stars

ONE OF THE BEST SERVICES I HAD.

Was super quick service, I was surprised when the next day the computer arrived and grateful for this service since I was needed the computer urgently for doing some things from work. So thank you for these good services guys. I will recommend you 100%

February 22, 2022
Rated 2 out of 5 stars
Beryl Media logo

Reply from Beryl Media

Beste Ruben,
Bedankt voor je review! Wij zouden graag weten wat er niet goed is verlopen aan de communicatie, dan kunnen wij hier gericht en actief aan werken. Laat gerust wat weten via contact@berylmedia.nl!

Rated 2 out of 5 stars

Only half of the order arrived at my…

Only half of the order arrived at my house. Rest was sent as a retour back to a shop. I still didn't get my money back.

December 5, 2021
Beryl Media logo

Reply from Beryl Media

Dear Krzystof,
Thank you for your review and our apologies about your returned product. I have just looked up your order and see that the remaining product has been shipped to you.
Kind regards,
Beryl Media

Rated 1 out of 5 stars

Almost 2 weeks for my return to be…

Almost 2 weeks for my return to be processed and still not done. Always customer support postponed and ask you to wait.

November 17, 2021
Beryl Media logo

Reply from Beryl Media

Dear cozy,
Thank you for your review and apologies for the long waiting time. Returns can take a while to process because we need to wait for confirmations from the delivery service and the supplier. Rest assured that your return will be processed correctly once the confirmations are processed.
Kind regards,
Beryl Media Customer Service

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