Bespoke Interiors Sedgley Ltd Reviews 18

TrustScore 4.5 out of 5

4.4

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Company details

  1. Bathroom Supply Store
  2. Bathroom Remodeler
  3. Home Improvement Store

Written by the company

For over 20 years, we’ve been fitting quality bathrooms, ensuring meticulous craftsmanship and attention to detail. While initially catering to other companies, we’ve now curated our own selection of top-tier bathroom suites, each rigorously vetted to meet our high standards. Now, we’re excited to extend our offerings to the general public, promising competitive pricing and expert services. As a testament to our commitment to excellence, we oversee every project from start to finish, providing comprehensive project management for a seamless experience. Rest assured, with Bespoke Interiors, your bathroom transformation is in capable hands. We meticulously manage every aspect—from removal and disposal of your old bathroom to structural adjustments, pipework concealment, wall decoration, waterproof wall panels or tiles, flooring, electrics, plumbing, and more. Our hand-picked team of expert fitters, each chosen for their superior skills and standards, ensure impeccable workmanship, backed by our guarantee of quality.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

18 reviews

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Rated 5 out of 5 stars

Just had the bathroom fitted by bespoke…

Just had the bathroom fitted by bespoke interiors Sedgley very happy with the end result thanks to Stev and Hayley for helping us to design it and also thanks to Tom the fitter who done a superb job always left the room clean and tidy each day nothing was to much trouble for him what a lovely lot of people from start to finish would highly recommend so if you’re looking for a bathroom go to bespoke bathrooms Sedgley

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Great new bathroom

Just had my bathroom renovation completed and it looks amazing. Tom the fitter did a brilliant job and was always on time to start and everything was left clean when finished each day. I recommend him for anyone needing a new bathroom.
Bespoke Steve and Hayley were fantastic from start to finish in helping us choose the bathroom that suited us and we can’t be happier with the end result.
If you are thinking of a new bathroom and can’t decide on what to do go to Bespoke they will help you all the way.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

First Rate Company

Steve was easy to talk to with no pressure to buy, gave good advice on home visit. Tom, the fitter was pleasant, helpful and his work was completed to a high standard. Would definitely recommend this Company.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

Would highly recommend both the bathroom company and the fitter. Had a whole bathroom fitted. From the start, Steve listened to what we wanted and worked with us unlike other companies we had quotes from. Gave us different options but was spot on with what was offered.
Tom, our fitter, and his team were superb. They worked efficiently and to a high standard with a good eye for detail. Every day the space was left spotless. Couldn't fault anything and the bathroom was finished quicker than expected which was a bonus.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. We had a total refit of our bathroom & Steve's advice on the bathroom furniture made our decision to proceed a lot easier. No hard sell, just honest advice on what would work & what would not.
Our fitter, Tom, completed the job on time & to a high standard of workmanship.
Extremely pleased with our new bathroom & would highly recommend Bespoke Interiors.

January 19, 2026
Unprompted review
Bespoke Interiors Sedgley Ltd logo

Reply from Bespoke Interiors Sedgley Ltd

Wow—thank you for the amazing 5 stars! ⭐
It’s great to know we met your expectations. We are so pleased you love your new Bathroom 💙.

Thank you again.

Bespoke Interiors Sedgley & Our Fitting Team 💙

Rated 5 out of 5 stars

Great company to deal with and very professional service

We had both our main bathroom and en-suite remodelled and fitted just in time for Christmas. The service provided by Steve from his original visit to measure up, through working with us to provide options to suit our budget and going the extra mile in accommodating last minute changes through the fitting was exceptionally professional. Steve went the extra mile to ensure that we got the bathrooms that we wanted.
Tom the fitter, again provided an exceptionally professional service. He communicated really well with us, was very punctual, polite and extremely hard working. We are really pleased with both our new bathrooms and would highly recommend Bespoke Interiors and Tom to anyone.

December 19, 2025
Unprompted review
Bespoke Interiors Sedgley Ltd logo

Reply from Bespoke Interiors Sedgley Ltd

Wow—thank you for the amazing 5 stars! ⭐
It’s great to know we met your expectations. We are so pleased you love your new Bathroom 💙.

Thank you again.

Bespoke Interiors Sedgley & Our Fitting Team 💙

Rated 5 out of 5 stars

Just has a make over in our bathroom

Just has a make over in our bathroom. Steve listend to my request/requirement and accommodated my modest budget with good quality products. There's something for everyone at Bespoke.
The workmanship provided by Tom the fitter was
Professional
Polite
Punctual.
Care was taken with my home and nothing was too much trouble for him.
As a good will gesture he hung my own bathroom fixture and mirror.
I would have no hesitation in recommending bespoke to anyone looking for a new bathroom.

December 22, 2025
Unprompted review
Bespoke Interiors Sedgley Ltd logo

Reply from Bespoke Interiors Sedgley Ltd

Wow—thank you for the amazing 5 stars! ⭐
It’s great to know we met your expectations. We are so pleased you love your new Bathroom 💙.

Thank you again.

Bespoke Interiors Sedgley & Our Fitting Team 💙

Rated 5 out of 5 stars

Brilliant company and service

We've had a new bathroom fitted with Steve at Bespoke Bathrooms and he's been brilliant from start to finish. So friendly and helpful, any questions we had he was there for us. Tom fitted and tiled the new bathroom and did an excellent job, again very friendly and helpful. We would definitely recommend this company 5*

December 8, 2025
Unprompted review
Bespoke Interiors Sedgley Ltd logo

Reply from Bespoke Interiors Sedgley Ltd

Wow—thank you for the amazing 5 stars! ⭐
It’s great to know we met your expectations. We are so pleased you love your new Bathroom 💙.

Thank you again.

Bespoke Interiors Sedgley & Our Fitting Team 💙

Rated 5 out of 5 stars

Would recommend

Our whole experience with Bespoke Interiors was excellent. From initial consultation with Steve, to installation which was done by Tom. They worked very efficiently and were very tidy.
Costs were reasonable and the products supplied are very good quality.
I was kept updated throughout the process.
Tom returned promptly to complete the sealing once the floor was installed.
I would definately recommend Bespoke Interiors.

October 31, 2025
Unprompted review
Bespoke Interiors Sedgley Ltd logo

Reply from Bespoke Interiors Sedgley Ltd

Wow—thank you for the amazing 5 stars! ⭐
It’s great to know we met your expectations. We are so pleased you love your new Bathroom 💙.

Thank you again.

Bespoke Interiors Sedgley & Our Fitting Team 💙

Rated 5 out of 5 stars

Brilliant customer service & beautiful results

As first time homeowners, Steve was super understanding in helping us stick within our budget & very helpful when advising on bathroom design from the get go.
We had Tom as our fitter and have nothing but praise as he is very polite & was willing to do anything to fix any issues that arise.
The transformation of an outdated bathroom to a modern bathroom is gorgeous.

Thank you so much to Steve and Tom for everything.

From Nicole and Joe

November 21, 2025
Unprompted review
Bespoke Interiors Sedgley Ltd logo

Reply from Bespoke Interiors Sedgley Ltd

Wow—thank you for the amazing 5 stars! ⭐
It’s great to know we met your expectations. We are so pleased you love your new Bathroom 💙.

Thank you again.

Bespoke Interiors Sedgley & Our Fitting Team 💙

Rated 4 out of 5 stars

Great Service …

I couldn't be happier with the work carried out by Bespoke Interiors. From start to finish the fitter Tom and his mate were polite and respectful, always taking the time to listen and explain each step. The job was completed to a high standard and what really stood out was how tidy they kept everything throughout the process. They were mindful and careful with my property, ensuring that floors and furniture were protected while the work was being done. Its rare to find someone who combines skill with such professionalism and consideration. I would highly recommend them to anyone looking for a reliable bathroom fitter.

November 13, 2025
Unprompted review
Bespoke Interiors Sedgley Ltd logo

Reply from Bespoke Interiors Sedgley Ltd

Thank you
Glad you’re happy with your bathroom and our fitters

Rated 5 out of 5 stars

A great company

Steve did a great job in finding exactly what we wanted for our bathroom and was very friendly. The cost was reasonable compared to other places we got quotes from. Tom and Liam did a great job at installing the bathroom and were very efficient. They clearly are experienced and know what they're doing as they made small tweaks along the way to make it better such as putting the shower control in a better place. Would definitely recommend this company.

September 22, 2025
Unprompted review
Bespoke Interiors Sedgley Ltd logo

Reply from Bespoke Interiors Sedgley Ltd

Wow—thank you for the amazing 5 stars! ⭐
It’s great to know we met your expectations. We are so pleased you love your new Bathroom 💙.

Thank you again.

Bespoke Interiors Sedgley & Our Fitting Team 💙

Rated 3 out of 5 stars

Firstly need to start off by saying…

Firstly need to start off by saying that as a new business start up i don’t like leaving a negative review.
Just feel if you’re looking to have a bathroom remodel , just look into sourcing your own fixtures & fittings as you’re probably going to save ££££s .
Can’t fault the independent fitters as they did an excellent job . They do all the things from start to finish.
Bespoke order & deliver items & arrange for skip ( which arrived at 6:30 am of the morning of start of our refit ) the day prior we were not informed of the skip arrival .
On needing a different bathroom sink this was when it really came to our attention on how much money bespoke bathroom obviously made as you don’t get a full itemised bill of each product you’re purchasing.
You pay a £600 non refundable deposit which is deducted from the fitters fee , yet this goes directly to Bespoke interiors ( win win really for them obviously commission) .
I would totally recommend Five Ways Bathrooms fitters Tom & Liam as they go above & beyond keeping you informed throughout the project.

September 16, 2025
Unprompted review
Bespoke Interiors Sedgley Ltd logo

Reply from Bespoke Interiors Sedgley Ltd

Firstly thank you for your review.

All reviews are appreciated and help us move forward.

In reply to your comments regarding the fitters - thanks for your kind words, we took our time finding the correct fitters to join us at Bespoke and these comments has shown us how much we have got it right.

As for the skip arrival time, this is completely out of our hands. The skips are ordered for the day the work starts so there’s no mess on your driveway, unfortunately we can’t dictate the time as this is down to what schedule they have organised on that day. However we’ll pass this on to the skip company to drop off at a more reasonable time in future.


With regards to the basin when you informed us that you didn’t like what you chosen from our brochure and we reacted immediately and asked you to come to pop up to the showroom and choose another which would not be problem.
However you decided to purchase another basin from elsewhere to which the fitter informed us at Bespoke.

We informed you that it was no problem for us to send the basin back however the supplier will charge us a 25% restocking fee as it was not damaged but in fact a matter of you “didn’t like it”
Today we have refunded you the basin minus the 25%.

In addition Bespoke sent an extra 2m2 of wall tiles as you changed your mind and had extra tiling carried out.
We did not charge you for this as Bespoke did this as a good will gesture. It does state on the estimate/quote any additional work carries an additional charge.

In relation to your deposit, all customers pay a different fee, this is for a number of reasons, one being to secure the fitters diary and 2 secure the product's. To call it a “win win for Bespoke” for earning money for a professional service is we feel is quite harsh,

As for sourcing your own items, we tell all customers this is perfectly fine however you will not get the quality we supply from the internet plus our customer service.

We believe we have been more than fair and refund you straight away and we find it unfair that we have received this low mark review.

But we again thank you for taking time for leaving Bespoke a review and will take in all your comments on board.

Thank you for using Bespoke Interiors and we’re glad you’re very happy with the finished project .

Rated 5 out of 5 stars

Absolutely delighted with the…

Absolutely delighted with the transformation of our en-suite! Stephan and the team were brilliant from start to finish—supportive with choosing high-quality bathroom furniture and providing a clear CAD design that brought everything to life. The workmanship and attention to detail were exceptional. We’re really pleased with the final result!

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

Junk cupboard in kitchen to beautiful downstairs loo

Steve from Bespoke Interiors was professional and friendly throughout the whole experience. He shows that he was a hands on guy for years as the knowledge he has when explaining things was next to none.
He asked for my budget before he quoted and he came up trumps. I now have very beautiful downstairs loo in what I thought was a very small kitchen cupboard. Thank you so much.

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Bespoke Interiors

A huge thank you to Steve at Bespoke Interiors.

Nothing but excellent service from start to finish. The service and quality of the products are of exceptional standard.

I would 100% recommend this business to all looking for their dream bathroom.

Many thanks Steve

Lauren and Tom

May 30, 2025
Unprompted review
Rated 1 out of 5 stars

Awful would not recommend to anyone…

Awful would not recommend to anyone take your custom elsewhere. Spent £8300 on a bathroom with this company. It’s been installed to a very poor standard. It has been refitted 4 times, twice by the first fitter who I then had to ask not to return as it was such a mess then twice by the replacement fitters. It still now looks awful and they refuse to resolve the matter. Owner is uninterested and just blames fitters and denies any liability despite me never employing the fitters. He tried to take items out of my skip to replace damaged items in my bathroom. It’s been the most awful experience with a company and we are most likely going to have to spend more money now elsewhere to get it put right. This list of issues has been endless and the finish is extremely poor. Bad customer service and experience. Happy to provide photos and videos to anyone thinking of using them so you can see the issues.

May 5, 2025
Unprompted review
Bespoke Interiors Sedgley Ltd logo

Reply from Bespoke Interiors Sedgley Ltd

Dear Lisa

Thank you for sharing your feedback.

Firstly we would like to address your issues you had with the fitters who came out to install your bathroom, as you are aware all the fitters at Bespoke Interiors Sedgley are independent traders and do not work directly for Bespoke to which you signed a form confirming this.

We do not dispute the original fitter who attended that his quality of workmanship was not to the highest standard Bespoke Interiors expect, this is why we arranged for a second team to come over on your behalf to carry out the remaining work to complete your bathroom.

They needed to attend a second time to replace the sink as this had been damaged.
As far as we are aware you have paid the second fitter for his work and the job is complete.
Apart from the ceiling and floor tiles as this was not on the quotation from Bespoke, you had directly spoken to the fitter to do these extras.

The team at Bespoke have tried our best to deal with your complaints and address your issues.

If you would like to come into store and speak to us regarding and these you are most welcome.

Bespoke Interiors Sedgley

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