Best Tile Waterford Reviews 49

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Please, please avoid this company like the plague. If you are going to use them, read the terms and conditions very carefully, you will have to instruct your delivery driver to wait whilst you inspec... See more

Rated 1 out of 5 stars

I placed my order on 1st November 2018, I received an order confirmation and the money was taken from my account. I received no dispatch notification and my order has not arrived. I have ema... See more

Company replied

Rated 5 out of 5 stars

Just a little footnote, (Waterford Branch) People are always too eager to complain about poor service and rarely recognise or commend great Service. I would just like to convey my greatest apprecia... See more

Rated 1 out of 5 stars

As the previous reviewer said, very helpful until you send them your money, but then the problems start. The tiles I ordered were described as ‘rustic’ and fragile. They charged nearly £13 for pos... See more

Company replied

Company details

  1. Home & Garden

Information provided by various external sources

Best Tile UK online store has been established to bring genuine Metro Tile, Moroccan, French & Spanish Cement and Encaustic handmade tiles to the forefront of interior design. Tiles from Morocco, France, Spain & Metro Tiles are well known not only fo...


Contact info

1.9

Poor

TrustScore 2 out of 5

49 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent service

I have dealt with Mark and the team on a number of occasions and the service I received was excellent every time. They offer great advice and are extremely helpful and courteous. I would recommend Mark to anyone who is looking for both high quality products and service.

July 2, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent from start to finish

Excellent range of tiles, excellent service and the most helpful staff. I couldn't ask for more! From the minute I walked in the door and was greeted by the lovely Hannah who talked me through all the different style options to Mark helping me choose the perfect tile and making sure they were in, in our very short timeframe. Five stars all round!!!

June 29, 2020
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. Every query I had was clarified by David.
Even in the middle of the pandemic, I received my order in 7 business days and when I was not sure about my order being processed, Davi promptly contact their logistics department and when it was shipped, he e-mailed me advising it. Highly recommend Best Tiles!

June 3, 2020
Unprompted review
Rated 5 out of 5 stars

Huge thanks to David for helping me…

Huge thanks to David for helping me with my queries, going through everything with me, helping me place the correct order and sorting any issue I had online. Will be back and will recommend you because of how well I was looked after, thankyou

March 24, 2020
Unprompted review
Rated 5 out of 5 stars

FANTASTIC SERVICE :-)

Best-tile Ireland helped me out MASSIVLEY! I was in a situation with an order and they really lent a hand and were so accommodating to arranging the tiles I need and on such short notice too.

The staff were so brilliant and friendly. The level of service was absolutely fantastic and I cant praise them enough for all their help!

Keep up the awesome work guys!

March 9, 2020
Unprompted review
Rated 5 out of 5 stars

Dealing with Mark and his team on our…

Dealing with Mark and his team on our new build has been amazing, from product knowledge to a huge selection has helped us achieve our dream. We can only recommend Best Tile as one of our favorite stores EVER!!

March 6, 2020
Unprompted review
Rated 5 out of 5 stars

I would definitely recommend Best Tile

I would definitely recommend Best Tile, they stock tiles you will not find anywhere else in the country! Both Hannah and Ger were so helpful with samples and advise on grout colours and sealing. I emailed them countless times with questions. The tiles are really unusual, I’m delighted with them! There was also a mix up with one of my orders and Mark was very fast to see it was sorted out for me without delay. Thanks again!

March 2, 2020
Unprompted review
Rated 5 out of 5 stars

Great tile shop

I have so far only ordered samples from Best Tiles but have found them very obliging and very good with communication - excellent customer service. They have lovely range of tiles - a wider range than most shops including many handmade tiles - that are very reasonably priced compared to other shops.

February 21, 2020
Unprompted review
Rated 5 out of 5 stars

Best Tiles + Best Service

I have purchased tiles from Mark in Best Tile on a number of occasions. He has by far the best selection of tiles in the South East. His advice and customer service is top class. He will reply to text and emails 24/7, which can be very helpful during a stressful self build! Do not go past BEST TILE!!!!

February 21, 2020
Unprompted review
Rated 5 out of 5 stars

Great service, great ranges and great prices

We dont go past these guys, Mark, Laura and Geraldine are great to deal with, we have renovated a few properties and have always bought from them. They offer a huge range of products and will suggest new ranges as they now know me well. Great ranges to choose from at very reasonable prices and great service.

February 16, 2020
Unprompted review

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