Best4Headsets Reviews 436

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the speed and efficiency of the delivery service. Customers consistently highlight the excellent quality of the products, such as earphones and headsets, noting their functionality and performance. Many people appreciate the clear communication regarding orders and the overall smooth purchasing process, with some mentioning good pricing. However, some customers experienced issues with delivery, including claims of refused parcels when they were out, or packages being left with others. A few other people also felt that the packaging was damaged upon arrival, or that the product itself was dusty when opened.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the fast and quick delivery... See more

Product

Clients share positive opinions on product quality, with many expressing satisfaction with their headsets and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant set of earphones - delivered quickly and work really well. I liked them so much that I ordered another pair for our team and may get some more as our business grows!!!!

Company replied

Rated 5 out of 5 stars

My third pair , I’ve an expensive habit of loosing them when out shooting The delivery Wes next day 😊 Googled the price and it was comparable with the best available 😊 Next time I loose a pair... See more

Company replied

Rated 5 out of 5 stars

Original order out of stock, advised about new model and arranged delivery. all in 2 days.

Company replied

Rated 5 out of 5 stars

Rang for advice about a headset I was interested in - was helped by someone who was very knowledgeable. The headset turned up very quickly - and was just what we needed. Thanks!

Company replied


Company details

  1. Telecommunications Service Provider

Written by the company

Online secure retailer - authorised dealers of 3M Peltor, EPOS |Sennheiser, Poly, Jabra and Avalle headsets for large office, small business and home use.

Written by the company

Telephone Support
We have a team of people at the end of the line if you require any help or advice with your purchase. Simply call us on 0844 854 6850 and we will be happy to help.
Professional Service
Trading since 1995, we have gained a wealth of experience and knowledge in the telecommunications sector, enabling us to become one of the foremost telecoms equipment supply companies in the UK.
14 day return
If you are not happy with your purchase, you can return to us within 14 days of receipt. Simply contact us and we will send you a returns number. All we ask is that you return it in the same condition we sent it to you, and that you don't write or put tape on the original packaging, as this will affect the resale.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

436 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very good service

Very good service, parcel was delivered a day earlier than expected, so actually arrived on our son’s birthday.

November 16, 2020
Rated 5 out of 5 stars

Recommended seller

Recommended. First class service. Clear website, easy to navigate with a good range of products. Very quick delivery.
This is the second time I've bought from them and will do so again.

October 12, 2020
Best4Headsets logo

Reply from Best4Headsets

Many thanks for the repeat order and positive review.

Rated 5 out of 5 stars

Quick efficient service

Quick efficient service, way faster than I expected which is what you need when you require equipment for the workplace... Good job! :- )

September 29, 2020
Unprompted review
Rated 5 out of 5 stars

Ear defenders

good service all round really, deliverd on time next day ear protection works great with hearing aids.

September 13, 2020
Unprompted review
Rated 3 out of 5 stars

Unfortunately let down by the courier.

Unfortunately let down by the courier.

Product knowledge, speed of online ordering excellent, great customer service, although let down by the courier which took 3 attempts to delivery.

September 11, 2020
Unprompted review
Rated 5 out of 5 stars

good customer services

Quick service, fast delivery, responsive ebay page. Slightly expensive but you get what you pay for. Unfortunately I had to return this item because I ordered the wrong thing but Best4Headsets have a 14 day no-quibble refund and when I emailed to advise I had made a mistake, they couldnt have responded more quickly or courteously with their returns form for completion. You do have to pay for your own returns but that's fair given it was my mistake.

September 4, 2020
Unprompted review

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