Best4Headsets Reviews 436

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the swift and efficient delivery service, often noting next-day arrivals and excellent tracking updates. Many people are also very satisfied with the quality of the products received, highlighting their effectiveness and good value. The ordering process is frequently described as simple and straightforward. However, some customers also noted issues with delivery, including damaged packaging upon arrival or parcels being mishandled by couriers. A few people experienced delays when an item was out of stock, leading to a longer wait for their order. Additionally, some reviewers mentioned that the headphones they received were dusty or that the volume was not as loud as desired.

What people talk about most

Delivery service

People report positive experiences with delivery service. Many customers praise the speed of delivery, with... See more

Product

Reviewers mention positive feedback about product quality and selection. Customers are pleased with the great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My third pair , I’ve an expensive habit of loosing them when out shooting The delivery Wes next day 😊 Googled the price and it was comparable with the best available 😊 Next time I loose a pair... See more

Company replied

Rated 5 out of 5 stars

Brilliant set of earphones - delivered quickly and work really well. I liked them so much that I ordered another pair for our team and may get some more as our business grows!!!!

Company replied

Rated 5 out of 5 stars

Rang for advice about a headset I was interested in - was helped by someone who was very knowledgeable. The headset turned up very quickly - and was just what we needed. Thanks!

Company replied

Rated 5 out of 5 stars

clear explainer about types of headphones and good price with speedy delivery. Chosen Epos headset in the end, works great. thank you

Company replied


Company details

  1. Telecommunications Service Provider

Written by the company

Online secure retailer - authorised dealers of 3M Peltor, EPOS |Sennheiser, Poly, Jabra and Avalle headsets for large office, small business and home use.

Written by the company

Telephone Support
We have a team of people at the end of the line if you require any help or advice with your purchase. Simply call us on 0844 854 6850 and we will be happy to help.
Professional Service
Trading since 1995, we have gained a wealth of experience and knowledge in the telecommunications sector, enabling us to become one of the foremost telecoms equipment supply companies in the UK.
14 day return
If you are not happy with your purchase, you can return to us within 14 days of receipt. Simply contact us and we will send you a returns number. All we ask is that you return it in the same condition we sent it to you, and that you don't write or put tape on the original packaging, as this will affect the resale.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

436 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

All sent and delivered quickly

All sent and delivered quickly, packed well, I'm glad for the choice I made (both ordered device and the company)

March 31, 2025
Best4Headsets logo

Reply from Best4Headsets

Thank you for your review!

Rated 5 out of 5 stars

When things go wrong it's how it's handled that really makes or breaks a company.

When things go wrong, it's how it's handled that really makes or breaks a company.
I can safely say this is the best experience I've ever had when something has gone wrong, unfortunately my headset suffered a catastrophic structural failure when the plastic cracked at an integral point, but fear not, i contacted my account manager Jonathan, he passed me a quick from to fill out and before I'd clicked my fingers a replacement was in the post for next day delivery! not even a second of lost time, or impact to my day, phenomenal customer service and one of the main reasons i go back to these guys time and time again!

March 25, 2025
Unprompted review
Best4Headsets logo

Reply from Best4Headsets

Hi Andrew - Thank you for your kind words and 5-star review! We're glad Jonathan and the returns team could help when it matters most. Thanks again.

Rated 5 out of 5 stars

Great fast service

Great fast service, next day delivery and competitive pricing

March 17, 2025
Best4Headsets logo

Reply from Best4Headsets

Hi Jason, great to hear we hit the mark! Thanks for leaving us a review.

Rated 5 out of 5 stars

The delivery was quick and efficient…

The delivery was quick and efficient and the product came well packaged. Thank you

March 5, 2025
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Reply from Best4Headsets

Hi Angela - You're welcome! Thank you for taking the time to share your experience and leave us a review.

Rated 5 out of 5 stars

Good supplier.

Good price, excellent communication and delivery. I would recommend this company.

January 29, 2025
Best4Headsets logo

Reply from Best4Headsets

Hi Christopher, glad we hit the mark! Thanks for sharing your experience and leaving us a great review.

Rated 5 out of 5 stars

Good product detail

Good product detail, good availability of the product, well priced and delivered smartly with no issues.

February 3, 2025
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Reply from Best4Headsets

Hi Dave, we're glad to hear our service hits the mark. Thank you for sharing your experience.

Rated 5 out of 5 stars

QUICK SERVICE

QUICK SERVICE, GOOD COMMUNICATIONS, NICE PRODUCT. WORKING WELL

February 6, 2025
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Reply from Best4Headsets

Hi Lisa, thank you for sharing your experience!

Rated 5 out of 5 stars

Great range

Great. Had the model I needed with fast delivery, at a competitive price. Would recommend.

January 29, 2025
Best4Headsets logo

Reply from Best4Headsets

Hi Adam, thanks for leaving us a great review. It's great to hear our prices are competitive and that couriers are reliable!

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service. Really pleased with the product.

January 24, 2025
Best4Headsets logo

Reply from Best4Headsets

Hi Dave, it's great to hear purchasing with us is quick and easy. Thank you for leaving us a 5-star review!

Rated 5 out of 5 stars

Extremely helpful

There was an error on the websitewhich led to me to order the wrong headset. Upon contacting Best4Headsets they accepted the issue was their fault and offered an alternative item and a full refund on the return of the previous item. The headset is exceptional and I am pleased I went for the replacement option although slightly more expensive. Quality and Clasrity on call is fantastic

January 16, 2025
Best4Headsets logo

Reply from Best4Headsets

Hi Malcom, Thank you for taking the time to share your experience and leave us a great review. We're glad to hear your happy with your purchase!

Rated 5 out of 5 stars

First class

First class
Ordered on a Tuesday and delivered on the Wednesday. Kept up to date via email the whole time. Cant ask for more than that.

January 14, 2025
Best4Headsets logo

Reply from Best4Headsets

Hi Mike, great to hear you're happy with our service. Thank you for taking the time to leave us a review!

Rated 1 out of 5 stars

Scammers?

After having placed an order for just £7.50 my bank notified me of 2 payments, one for £16.19 and another for £9.0. I paid using PayPal. The prices they quoted for the item and postage do not include VAT! Hence the £16.19 and £9.00. Because of their error I decided to call them to notify them. The call lasted 7 minutes. I then had a charge of £5.33 from O2 because the number they give is a premium number! So one item that was 7.50 cost me £16.19 + £9.00 + £5.33!!!
I have sent an email complaining but guess what? No reply. Is this just a scam or what…

January 20, 2025
Unprompted review

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