Very bad customer service, you ring them to try and solve a problem they raise there voices on you. I do not recommend this company at all they seem very dodgy aswell.
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See what reviewers are saying
Booking with Sarah was an absolute breeze! She helped me find the perfect flights for my family vacation at a great price. Sarah was patient, answered all my questions, and even gave me tips on travel... See more
Company replied
Tom was fantastic! I needed last-minute tickets to India, and he worked tirelessly to secure them for me. His dedication and quick problem-solving skills were impressive. Thank you, bestairfares.uk, f... See more
Company replied
We are a bit annoyed at the beginning because when we booked it definitely said 25kg was included in our flight but we we got the e-ticket it says we have no check in luggage. I had to add just over £... See more
Company replied
Company details
Written by the company
Welcome to BookMyFlights, your trusted online travel partner for affordable flights and holiday packages worldwide. We specialise in helping travellers secure competitive fares, flexible travel options, and reliable customer support throughout their journey. At BookMyFlights, we believe travel should be accessible, stress-free, and supported by real people who understand the importance of a smooth booking experience. Our experienced team is available to assist customers through both our dedicated support channels and easy-to-use online booking platform, making travel planning simple and convenient. We are committed to delivering excellent value without compromising on service quality. From flight bookings to travel assistance, our goal is to ensure every customer receives professional support, transparent communication, and a reliable travel experience from start to finish. Customer satisfaction remains at the centre of everything we do. We continuously work to provide competitive pricing, dependable service, and a booking process customers can trust with confidence. BookMyFlights aims to make every journey smoother, safer, and more memorable by helping travellers find the right options at the right price. Explore our latest travel deals and discover a smarter way to book your next trip with confidence.
Contact info
BOOKMYFLIGHTS LTD 1 Coldbath Square London, EC1R 5HL, London, United Kingdom
- 02038921784
- @support@bestairfares.uk @confirmation@bestairfares.uk
- bestairfares.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 48 hours
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Really helpful staff.Spencer found the flights and…
Spencer found the flights and accommodated my needs. I didn't get back to him by a set date which I didn't realise but he organised it all for the original price and flights.

Reply from BestAirFares
Thank God it was sorted
We are a bit annoyed at the beginning because when we booked it definitely said 25kg was included in our flight but we we got the e-ticket it says we have no check in luggage. I had to add just over £1000 to have check in luggage for the 4 of us. The website was very misleading. Although we have to pay that extra, Im still thankful that SPENCER was there to help us out and got us 40kg per person. Im a lot relieved now that i finally got our ticket with lots of kg in our check in luggage.

Reply from BestAirFares
Frauds, dont book
Frauds on call. Provided false information and then offered an expensive ticket which we took up for £850 connecting flight, turns out that same ticket but return direct is £645. I will take action sooner or later. Cant get away with scamming people.

Reply from BestAirFares
🚨 SCAM WARNING
🚨 SCAM WARNING – DO NOT BOOK WITH THEM! 🚨
I booked a flight with Best Air Fares (Book My Flights - Company No. 15675511) and paid £1,500. They later canceled my ticket without my consent and then demanded more money to rebook it! When I requested a refund, they tried to charge a £350 per person "cancellation fee" even though THEY canceled the booking.
Their tactics are fraudulent and misleading. They pressure you into extra payments and make false claims about "upgrades." When I contacted the airline directly, they confirmed that my ticket had been voided by Best Air Fares, not by me.
I have reported them to Action Fraud UK, Trading Standards, and my bank for fraud. If you have been scammed by them, I strongly recommend filing a complaint and requesting a chargeback.
⚠️ Avoid this company at all costs! Book directly with the airline or a reputable travel agency.

Reply from BestAirFares

Reply from BestAirFares

Reply from BestAirFares
Recommended to everyone
It was the wonderful experience with them . recommend always

Reply from BestAirFares
Great deals
Staff very helpful genuine ticket always provide great deals

Reply from BestAirFares
Very Good customer service nice and…
Very Good customer service nice and helpful staff

Reply from BestAirFares
Really nice service
Really nice service
Provides cheap and good customer experience!

Reply from BestAirFares
Helpful
Inki tickets bhut aachi hai
They give awesome price tickets..
And people are very helpful

Reply from BestAirFares

Reply from BestAirFares
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