What a truly fabulous company! They sent countless samples and checked to see I'd received them! I eventually found what I was looking for and Best at Flooring offered it considerably cheaper than... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
We’re a proud family run Yorkshire based flooring company now in our third generation who have been helping customers find their perfect flooring since 1961 so there isn’t much about flooring we don’t know.
We stock a great range of stunning floors from engineered and herringbone to laminate and luxury vinyl from premium brands including Karndean, Kährs, Invictus and Quick-Step.
Whether you’re wanting a modern sleek look or a rustic retreat, we believe choosing the right floor is key to achieving the style you want and we’re sure whatever your decor or budget we’ve got the perfect floor for you.
We offer free samples, fast UK delivery and flexible finance options. Plus our team of friendly flooring experts are on hand to help with any questions you may have.
Written by the company
Unit 2 Orion Way, LS9 0AR, Leeds, United Kingdom

Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service very quick and good communication. Great value for money.

Reply from Bestatflooring
Good phone call with the salesperson on the phone, very helpful with my order. It was delivered quickly and on the day I asked for.

Reply from Bestatflooring
Excellent from start to finish - online ordering easy - fast delivery with no problems - Thank you

Reply from Bestatflooring

Reply from Bestatflooring
Great service all round. Very helpful on the phone, delivery on time and was accommodating with my required delivery date.
All items arrived in good order. I wouldn't hesitate to use this company for my future flooring purchases.
Many thanks.

Reply from Bestatflooring
Great price for our LVT from Best at Flooring, ordered samples, free! Actual ordering very straightforward and delivery as planned.
No complaints at all. Would use them again .

Reply from Bestatflooring
Everything was dealt in a professional manner, queries were answered as soon as possible and it was reassuring to know that someone was at the other side to answer any questions i had.

Reply from Bestatflooring
It was April who dealt with my query I was after some laminate flooring which is no longer available instead of saying they had none she phoned round there stores came back to me a day later to confirm she had found some she also organised the delivery.
First class customer service thanks again.

Reply from Bestatflooring
Second time I have used bestatflooring great service both times. I will be using them again on my next project .

Reply from Bestatflooring
Excellent friendly and professional service by Kieran once again. Would be my first port of call for all flooring needs.
Thank you!

Reply from Bestatflooring
Delivered on time great product

Reply from Bestatflooring
Easy to place my order and items arrived when advised, on time. I had a need to return an item as it was unwanted and the staff were very helpful (before and after the order). The return was quick and easy, credit issued by return. If only all companies offered this level of service! Thank you

Reply from Bestatflooring
Top service from start to finish well informed of delivery defo use again👍

Reply from Bestatflooring
Best price i could find for my Karndean floor.
Have used “Best at Flooring at several addresses. So would use again.

Reply from Bestatflooring
Very good experience. Customer service is excellent, prompt, helpful and friendly. Prices are very competitive. Would definitely recommend.

Reply from Bestatflooring
Our delivery did not come on the day it was scheduled. I waited in all day.

Reply from Bestatflooring
Great price for quick step flooring . Delivered promptly and well packaged .

Reply from Bestatflooring
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.