bestbattery.biz Reviews 

867
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Why dont you have minus stars for reviewing terrible service Paid £20 for a battery and was told delivery was 1st or 2nd Sep 2024 It is now the 5th and no battery I sent email to company whi... See more

Rated 5 out of 5 stars

Supplied suitable replacement battery for Navigon 2100max. Slight delay in delivery possibly due to postal conveyor (Hermes) but arrived well packaged and as described/expected. Easy to fit ..had cor... See more

Rated 5 out of 5 stars

My Samsung Galaxy Tab Pro SM-T900 battery had ballooned and needed replacing. Replacement came well packaged and kept up to date via e-mail on progress. New battery now installed and all working fine.... See more

Rated 4 out of 5 stars

Delivery was delayed. No receipt or delivery details were given following the order. I had to raise a Paypal refund request to get the product through the door. The battery was everything I ho... See more

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3.5

Average

TrustScore 3.5 out of 5

867 reviews

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3.5

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(867)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A reliable seller of hard to acquire batteries .

I have given this seller full marks as the battery I purchased from them was an hard to come-by item as the manufacturers no longer produced the phone . Also they where the only sellers in the UK that could supply it. Plus the price including P/P was very competitive.

December 8, 2022
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I ordered a replacement battery for a harmony elite remote, and I received a very good service from bestbattery.biz

I had a few questions about my order, which they answered promptly and in a very friendly manner. I will use them again when I need another battery.

November 14, 2022
Unprompted review
Rated 5 out of 5 stars

BESTBATTERY purchase

Went online looking for Lumix BLJ31 batteries and found BESTBATTERY had the best deal. Battery quality is as good as the Lumix originals. Customer Service also good... items so good I purchased the same batteries again.

December 5, 2022
Unprompted review
Rated 5 out of 5 stars

Great Service

I ordered a battery that despite postal delays got delivered in very good time.they were very helpful with the queries I had.would definitely recommend and use again.

November 18, 2022
Unprompted review
Rated 3 out of 5 stars

Not the best buying experience .

Update, I eventually received my battery and is on charge as I pen this review. Communication from the company leaves a lot to be desired, I did not receive confirmation of my order from the company , only my PayPal info,

November 24, 2022
Unprompted review
Rated 5 out of 5 stars

Good Value, fast delivery (apart from Postal strike) )

Ordered the battery (which got held up due to the postal strike ) hopefully my son will fit it for me today ,at a good price ,one of the same make was £11 more than the one I obtained from Best battery.Edit to add (05/01/23), I took my phone shop and the supplied battery to the local phone to have the battery fitted to my phone as the face of a Linivo has to be taken off to be fitted , the shop found I had been supplied with the wrong battery , I emailed Best battery before Christmas but have not received any reply to my email, now going to pursue via Paypal as the goods are not fit for purpose.

November 28, 2022
Unprompted review
Rated 1 out of 5 stars

Ordered a battery on 3rd November due…

Ordered a battery on 3rd November due for delivery 8-10th November, as per lead time shown on site and in e mail confirmation.
This never arrived and my attempts to contact the company met with SILENCE. I am left to conclude that they have no intention of conversing with you once they have your money.
I have contacted Pay Pal to escalate my complaint and make sure that I am refunded. In the meantime, I ordered the item from a UK Amazon site, and the battery arrived in 24 hours.
STAY AWAY FROM THESE COWBOYS

November 3, 2022
Unprompted review
Rated 1 out of 5 stars

Absolutely shambolic service from this…

Absolutely shambolic service from this company. Ordered a battery for a thermostat. I placed the order. I didn't get a order confirmation. Emailed twice but no response. Opened a PayPal case after over a week over the delivery estimate (states on website) , at the last minute bestbattery gave tracking details however the item was delivered to the wrong address,an absolute nightmare as we have been without heating.thankfully PayPal closed the case in my favour but these guys havent got a clue.DO NOT BUY FROM BESTBATTERY.BIZ

October 28, 2022
Unprompted review
Rated 1 out of 5 stars

Ordered two batteries and never turned…

Ordered two batteries and never turned up.
Emailed them on numerous occasions and never replied.
Phoned them on numerous occasions and never answered.
They took and kept my money though!
Avoid these thieves!

November 3, 2022
Unprompted review
Rated 5 out of 5 stars

I don't normally write reviews but I…

I don't normally write reviews but I feel compelled to in this case . This is the first time i have used best battery but it won't be the last . The battery I ordered ( GPS watch ) was delivered promptly as promised and i have now installed - all working perfectly . .

October 18, 2022
Unprompted review
Rated 1 out of 5 stars

Defective battery - poor communication - no resolution

I purchased a battery online for my father who has a Flip recorder. There was no communication initially I I didn't receive the battery. I contacted Best Battery Biz and they soon replied and advised that a battery would be sent (no explanation why I didn't get one at first). It came within a couple of days, but when I placed it in the camera to charge, it would not charge. I tried multiple times, with different chargers, but no joy. I got in touch with them again, and just got told that the battery had been issued to me (no acknowledgement or apparent understanding that the battery was actually defective). I explained this to them and have heard nothing more since, despite attempting to contact them numerous times. Fortunately I paid via PayPal, so have now entered the dispute process, and am hopeful of receiving my money back, or a battery that actually works.

Based upon my experience, I would not recommend using this company.

August 28, 2022
Unprompted review

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