Best Bike Advice Reviews 

377
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

I can only say that this is probably my best investment in comfort on the bike. I can recommend it to everyone, because you will probably improve your position on the bike like I did. I got back on th... See more

Rated 4 out of 5 stars

Good tool for learning about proper bike sizing and fitting. Quite detailed body measurement input. Fair pricing. Fast and useful support response. Points for improvement: - bike database lacks so... See more

Company replied

Rated 1 out of 5 stars

I checked and double-checked my input for all measurements, and the output from your system was WAAAAAAY off on what it recommended. I have no faith whatever in your system. I have been an avid cyclis... See more

Company replied

Rated 5 out of 5 stars

I had a bit of a misunderstanding originally and I subsequently left negative advice. I was trying to figure out what frame size I needed (S/M/L) as bike I want to buy can only be obtained online. In... See more

Company replied

Company details

  1. Software Company

Written by the company

We want you to get maximum joy out of Cycling. Best Bike Advice helps you to find your dream road or mountain bike, and we advise you on your optimal riding position and bike setup. Prevent pains and injuries or improve your performance with the most comprehensive online bike fit. And get personal advice for what bike fits best with your level of experience, cycling goals, body measurements, and budget.


Contact info

3.6

Average

TrustScore 3.5 out of 5

377 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 46% of negative reviews

Typically replies within 2 weeks

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3.6

All reviews

(377)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

KISS, but very extensive !

Clear, easy to do, great bikefit, and ... for youngsters easy to follow up within their growth. Great tool to find a bike too! Adaptable for every type of bike as well as terrain.

February 8, 2025
Unprompted review
Rated 5 out of 5 stars

Correct results

The result was the same as bikefit at a bicycle shop. Take the time to take the measurements correctly with a second person, and don't do it alone.
You will save some money with it.

April 3, 2024
Unprompted review
Rated 5 out of 5 stars

Result matches Retül outcome

So you need someone with your personal dimensions. After that it is straightforward. Nice is also the bike database which helps with new bike selection. I had a question concerning cockpit setup and there i got a personal clarification. I had the luck of a prof bike fit retul later which matched the bikefit advice.

September 11, 2024
Unprompted review
Rated 5 out of 5 stars

Very good

Great application, helped me a lot on bike fitting. Very satisfied with the customer support.

February 1, 2025
Rated 5 out of 5 stars

All good in the end

I had a bit of a misunderstanding originally and I subsequently left negative advice. I was trying to figure out what frame size I needed (S/M/L) as bike I want to buy can only be obtained online. In hindsight its probably just going to the bike shop to do this. However after the negative review Jaap reached out and got me sorted. I'd say that Best Bike Advice is ideal for achieving optimal bike set up once purchased. (just my opinion) Anyway...all good in the end and certainly for price of a couple of beers, money well spent.

January 19, 2025
Unprompted review
Best Bike Advice logo

Reply from Best Bike Advice

Thank you for the review. And enjoy the new bike!

Rated 4 out of 5 stars

Overall it was very helpful

Overall it was very helpful. I did become a bit confused when trying different scenarios. I don’t have the bike yet so I am looking forward to testing out your advice

November 30, 2024
Rated 1 out of 5 stars

Waste of time

Waste of time, taking all your measurements carefully, then all useful results are behind a paywall at the very end of the process.
They say they are ‘transparent’ about pricing, but there is no cost mentioned in the homepage at all, and once you click through you would have to scroll past five ‘start your fitting’ buttons before you get to any information on there being a cost.

November 28, 2024
Unprompted review
Rated 4 out of 5 stars

Great customer support

I initially had an issue logging in after I purchased my fitting to retrieve the suggested bike recommendations, but the support team was quick to resolve the issue. Great customer service.

November 3, 2024

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