Scam website 100% Sent them the money, never received my goods, never received a response from any of my emails. Website isn't even there anymore.
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Finally got a responce after mutiple emails. Stating we'll look into it. Still nothing. Slack initial service, must have been over a week before sending order. Oder was incorrect upon receival. F... See more
I received the wrong colour but allgood not much of a difference, word had me thinking it wasn’t legit after I processed the payment ha but actual pretty happy with what i received. mad hits an all th... See more
The best bong shop going has great variety and great prices!! Amazing delivery times and orders arrive in time too haven't had any delays even with covid would 100% recommend this site and with their... See more
Company details
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2.8
Average
195 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great customer service
Received my order in perfect condition. Appreciate the helpful customer service.
June 3, 2022
Product broken on arrival still waiting…
Product broken on arrival still waiting on refund
June 2, 2022
Reply from Best Bongs And More
Hi Josh, we are really sorry about your product arriving broken. We have spoken to our packers to make sure more bubble wrap is included in fragile parcels so this does not occur again. Your full refund has been processed and can take a few business days to go through, although it should be in your account by now. Please let us know if we can help you with anything else - contact@bestbongsandmore.com.au
Rlly good service easy to talk to very…
Rlly good service easy to talk to very nice people to go to if u need help am getting new bong n more stuff soon ofc and 10/10
May 31, 2022
Unprompted review
perfection
definitely would recommend shopping off this site, i bought my water pourer and it took a week to get to me with express shipping. Water pourer was in perfect condition, whole experience was a 10/10 highly recommended! they also have a large variety of different things so go sus then out x
May 18, 2022
Thank you
Edited, my concerns have been dealt with, I could have been more patient. Thank you for looking after my problem very happy with service and product
May 17, 2022
Unprompted review
Incredible customer service
Incredible customer service - very prompt and were able to solve my issue quickly and free of charge. youre a champion. Highly, highly recommend!
May 11, 2022
Unprompted review
Amazing experience and absolutely love…
Amazing experience and absolutely love what I got! Can’t wait to shop with you guys again, thanks!!
May 11, 2022
Unprompted review
Great products I accidentally dropped…
Great products I accidentally dropped my glass water pipe and it didn't even break, i probably wont get so lucky next time but I am very happy and recommend what they sell
May 11, 2022
Unprompted review
Thank you so much
Thank you so much for the fast delivery and helping me out, I love my new items and will be buying more soon!
May 11, 2022
Unprompted review
Not what I ordered
I spent quite some time picking my water pipe but what I received was not what I ordered. I would have liked an email or call if they had run out of stock. I was so disappointed.
Upping my review because I’ve received my reply. Have sent an email and I am happy with that response. They were very polite and helpful. There is absolutely nothing wrong with the product I received but just disappointed initially💕
May 5, 2022
Reply from Best Bongs And More
Hi, I am really sorry this has happened. I will be speaking to all our packers to make sure this doesn't happen again and to make sure they contact before sending substitutes. Can you please email us at contact@bestbongsandmore.com.au with your name and order number and a photo of the item you received. If the item you ordered is in stock I'll have it resent for you or if it's been sold out you can choose another to be shipped instead or a full refund. My apologies again for this occurring and looking forward to hearing from you.
One month to express post a parcel domestically
I ordered an item one month ago, 21 March. Still nothing, also got express postage. Called Australia post they say they have received the paperwork but no parcel.
April 28, 2022
Unprompted review
Reply from Best Bongs And More
Hi Christopher, I have checked your tracking and it says it has been delivered. Please email us at contact@bestbongsandmore.com.au if this is incorrect and we will help fix this for you. Thank you.
This company has some of the best range…
This company has some of the best range and their team is friendly and very helpful they also have really good delivery time will be buying more products in the future 👍
April 27, 2022
Unprompted review
i did get my delivery but it was the…
i did get my delivery but it was the wrong one but its okay i like it ill buy more in the future tho ;)
April 22, 2022
Reply from Best Bongs And More
Hi James, I am really sorry to hear this has happened. We have emailed you but sadly not received a response yet. Are you able to please email us at contact@bestbongsandmore.com.au with a photo of what you received and I will have the correct one re-sent to you. Looking forward to hearing from you :)
Will soon find out how good they are…
Will soon find out how good they are received wrong bong
Wrong size and random logo
That said DO YOUR EX WITHOUT GETTING INTO TROUBLE
If I wanted something like that would've ordered it
Lets see if they sort it
THEY DIDN'T SORT SH#T TOLD ME THAT THE MANUFACTURER PUT THE WRONG BONG IN BOX AND THAT I CAN JUST SCRATCH IT OFF
NOT AT ALL HAPPY NOT WHAT I PAID FOR AND THEY LIED STRAIGHT TO ME WHEN THEY SAID THEY WOULD REPLACE IT THEN SAID THEY WOULDN'T CAUSE IT'S A MANUFACTURER STUFF UP NOT THERE'S WHAT A JOKE
BLOODY PATHETIC
WOULD DEFINITELY NEVER RECOMEND THEM TO ANYONE AT ALL
THEY sorted me out with what I ordered with minimal hassle at all at no expense to me so was very happy received it in 5days
I ordered another one after that awesome service prompt delivery I am very happy now
WOULD HIGHLY RECOMMEND THEM TO EVERYONE
April 14, 2022
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