Scam website 100% Sent them the money, never received my goods, never received a response from any of my emails. Website isn't even there anymore.
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Finally got a responce after mutiple emails. Stating we'll look into it. Still nothing. Slack initial service, must have been over a week before sending order. Oder was incorrect upon receival. F... See more
I received the wrong colour but allgood not much of a difference, word had me thinking it wasn’t legit after I processed the payment ha but actual pretty happy with what i received. mad hits an all th... See more
The best bong shop going has great variety and great prices!! Amazing delivery times and orders arrive in time too haven't had any delays even with covid would 100% recommend this site and with their... See more
Company details
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2.8
Average
195 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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No free stuff ??
Ended up getting my order all tho I payed $100 and didn’t receive any free stuff otherwise than that everything was good
April 13, 2022
Unprompted review
Great product just a little unhappy…
Great product just a little unhappy with the fact I paid express postage of $20.00 to not receive product for a week and did not receive a refund of my express postage even tho it arrives much later than the 2-3 day window. Otherwise a good easy company to go through.
April 11, 2022
Best bongs and more for plenty of reasons
Site was easy to navigate, they have a extensive range of products and great prices.
Everything came well packaged and no cracks or breaks very happy, thank you guys.
April 10, 2022
Sent to the wrong address and not the…
Sent to the wrong address and not the one I wanted
April 1, 2022
Reply from Best Bongs And More
Hi Tanya,
I am really sorry about this, I checked your order and confirmed we put the correct address you provided us and I checked our emails to see if you contacted us regarding your address and couldn't find anything. Can you please contact us at contact@bestbongsandmore.com.au and I will help fix this for you. Looking forward to hearing from you.
Can't get a reply out of em by email if…
Can't get a reply out of em by email if you tried, ordered something on a monday and payed express shipping (1-2 days max they reckon). My stuff didnt arrive until Friday
March 25, 2022
Excellent service
March 25, 2022
Says shipped within 24 hours but my…
Says shipped within 24 hours but my order wasn’t processed or shipped for almost a week. It’s the second time I’ve been stuffed around by this company and won’t be buying from here again
March 24, 2022
Reply from Best Bongs And More
Hi Denver,
I am really sorry about this happening, we had a big increase of orders over the weekend which caused late fulfilment on a few orders. Due to this, we have new staff for our fulfilment team to make sure this does not occur again and all orders are being shipped in under 24 hours. Thank you.
Not good business
It's sad for me to say that after all the awesome reviews I saw. Mine won't be so good. First order ! I ordered glow in dark pirate bong. An was sent a yellow skull type one instead. 4 emails an no reply still to any of them. So I figure I'll try again. So I order the same bong. After 3 emails an no reply , I'm contacted to be told no stock available . So only positive response so far has been the offer of a refund. Which is still yet to happen. This isn't good business relations. An I'd advise prior contact before you purchase.
March 14, 2022
A good bong shop
March 14, 2022
have gone through you guys with many…
have gone through you guys with many purchases, multiple over 150 and all of them have come in a few days or less and they have dealt with problems exceptionally
March 9, 2022
Unprompted review
Reply from Best Bongs And More
Customer's order was re-shipped with extra bubble wrap to make sure this does not happen again.
Excellent customer service fast postage
March 8, 2022
What are the best website I ordered off…
What are the best website I ordered off is this website is the best fast delivery And good customer service
March 3, 2022
They didnt even put my address on the…
They didnt even put my address on the shipping box and only put my town and bad customer service
February 24, 2022
Reply from Best Bongs And More
Hi James,
I have checked your order and confirmed we put the correct address you provided us and I checked our emails to see if you contacted us regarding your address and couldn't find anything. I did also have a look at your tracking details and saw your parcel has been delivered. If this is incorrect, please contact us at contact@bestbongsandmore.com.au and I will help you fix this.
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