Bestdvdshop 

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Rated 5 out of 5 stars

Terrible communication, well, no communication at all. Worst delivery times ever (a month). But hey, they delivered a very rare box set that even the pirate sites don't have. Just be really patient... See more

Company replied

Rated 1 out of 5 stars

AVOID! I would give them ZERO stars at best. Still waiting, & NO idea as to status of order. I keep replying to the original order confirmation email, & I keep being sent emails from them with n... See more

Rated 5 out of 5 stars

Very reasonable priced , however I’m still awaiting my order - 251206-000903-2238. Intended Christmas gift , worried it will not come in time . Update Item arrived slightly after Christmas which w... See more

Company replied

Rated 3 out of 5 stars

Normally great service, in my latest order an item was missing. I've contacted them 5 times and received no response at all. Very disappointed. Remarkably, after posting this, bestdvdshop were... See more

Company replied


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Breach of guidelines

All reviews

(381)

123 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

COUNTERFEIT PRODUCTS!

COUNTERFEIT PRODUCTS!
The DVDs are very badly home-made fakes. Printing are terrible quality blurry designs. Even I could make better copies when I was 16.

This company also have fake positive reviews. Here is an email they sent out, actually AGAINST trustpilot policies.

"Leave A Positive Review On Trustpilot
Email Us With The Screenshot Of Feedback
Then Recieve Our £5.00 Voucher"

Very sneaky business practices. I have reported this business for counterfitting and fraud.

February 1, 2025
Unprompted review
Bestdvdshop logo

Reply from Bestdvdshop

sorry to hear about your experience best to apply for a refund if your not happy

we cannot find your details on system

Rated 3 out of 5 stars

Looks like they've gone bump

Looks like they've gone bump

Order was placed few weeks ago. Tried to place another order but saying account is suspended. Website down

January 29, 2025
Unprompted review
Bestdvdshop logo

Reply from Bestdvdshop

this has been fixed

Rated 5 out of 5 stars

Honest straightforward shop

Honest straightforward shop. Ordered Wallace and Gromit Vengeance most fowl before the official release date. I think they were caught short by Netflix who didn't release it on the promised date making delivery late. Their initial response to my enquiry sounded a bit grumpy as if they felt harassed, but the follow up was ok. The DVD was delivered as soon as Netflix released it. Overall still 5 stars as they responded in time and fulfilled the order very quickly. I would recommend them and use them again.

December 27, 2024
Unprompted review
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Reply from Bestdvdshop

thank you for your review we work very hard to get orders out on time and to keep the dvd format alive xxx

Rated 1 out of 5 stars

Failure to deliver after 6 weeks

I ordered (No 241203-120658-8793) and paid for "Chip n Dale Rescue Rangers" on the 3rd December and have still not received it, as you are still advertising this DVD I am at a loss to know why mine has not been delivered.

December 3, 2024
Unprompted review
Bestdvdshop logo

Reply from Bestdvdshop

mr ray guess your item has been shipped please remove review https://www.royalmail.com/track-your-item#/tracking-results/TQ634177459GB

Your item was delivered on 23-01-2025.

The reviewer didn’t respond to your request within the 3-day period.

This review doesn't count towards your TrustScore. Only this customer's latest review counts.

Unfortunately, customer hasn't replied to your request for more information about their experience.

Rated 5 out of 5 stars

After life DVD

My son ordered me After Life for Christmas present.
I am very impressed with the quality of the box it came in and I am more than happy with the quality of the playback from the dvd.
Arrived promptly.
Would recommend.

December 28, 2024
Unprompted review
Rated 5 out of 5 stars

Rare finds

Great items. Very well presented and really well packaged. Good communication and a nice variety of rare to find titles

January 15, 2025
Unprompted review
Bestdvdshop logo

Reply from Bestdvdshop

thank you for your honest review

Rated 5 out of 5 stars

Great on-line DVD supplier

Great on-line DVD supplier. Brought Taylor Swifts ERAs tour and received really quickly and great quality product and easy transaction. Will definitely use them again 👍

January 12, 2025
Unprompted review
Rated 5 out of 5 stars

Will buy again soon!!

At first I was in doubt about the low price and the wide range of movies they have. So I was just tried and ordered a few, It was delivered within a few days later and I’m very happy with my purchase. Will definitely buy again!!

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic reliable seller

Fantastic reliable seller many DVDs of all genres for sale at cheap prices. I have ordered over 60 movies in the last 6 months they have come relatively quickly and in sealed boxes. For what you pay they are good value and all work, I will continue to order from on them.

January 12, 2025
Unprompted review

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