Terrible communication, well, no communication at all. Worst delivery times ever (a month). But hey, they delivered a very rare box set that even the pirate sites don't have. Just be really patient... See more
Company replied
Bestdvdshop
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See what reviewers are saying
AVOID! I would give them ZERO stars at best. Still waiting, & NO idea as to status of order. I keep replying to the original order confirmation email, & I keep being sent emails from them with n... See more
Very reasonable priced , however I’m still awaiting my order - 251206-000903-2238. Intended Christmas gift , worried it will not come in time . Update Item arrived slightly after Christmas which w... See more
Company replied
Normally great service, in my latest order an item was missing. I've contacted them 5 times and received no response at all. Very disappointed. Remarkably, after posting this, bestdvdshop were... See more
Company replied
Breach of guidelines
Website not working
I've ordered a couple of times from this site and had no issues. However the last order I placed never arrived and now the website is not working 😕
January 27, 2026
Unprompted review
AVOID!
AVOID!
I would give them ZERO stars at best.
Still waiting, & NO idea as to status of order. I keep replying to the original order confirmation email, & I keep being sent emails from them with nothing written therein, or attachments that won't work.
Cannot return to online store, as page continuously fails to load.
AVOID like the plague. They are clearly scammers. Perhaps once they were OK, but I suspect that one time they got away with screwing over a customer, & decided it was a more viable model of business for them than decency & integrity.
AVOID, AVOID, AVOID...
You have been warned!
March 10, 2026
Unprompted review
Paid for DVDs, never came
Paid for DVDs, they've never delivered even after months, no support line, site doesn't currently exist. Terrible time
Order was 260130-115724-6521 and stayed in process for two months.
January 30, 2026
Unprompted review
No communication or customer service 😕
Hi I ordered a dvd from your website on 13 February 2026 and have had no response or delivery. I tried to contact you but your website is down
My order number is 260213-010246-1371. I am very disappointed and out of pocket. Very bad experience and customer service.
February 13, 2026
Unprompted review
this moment your website is down cant…
this moment your website is down cant get in there just two days fix it. Web siten is down and email cant send company can some one answer
March 5, 2026
Unprompted review
Order Number: 251114-022445-5596
Order Number: 251114-022445-5596 placed back on November 19th of 2025 in hopes of it being a Christmas gift.
I do not enjoy leaving a bad review, however I am about to hit 4 months with no item and no relpies to my communication.
I will gladly change my review if there is any movement, but seeing as how their website no longer loads - I am not sure this will matter.
November 19, 2025
Unprompted review
Website has now closed down
Website has now closed down. And they stole my money. DONT EVER ORDER FROM THEM.
January 29, 2026
Unprompted review
SCAM!
Took my money and shut down their website. Don’t ever order from here because the prices are too good to be true and their media isn’t even official.
February 27, 2026
Unprompted review
Whole month still not received my…
Whole month still not received my order. Don’t understand as it has never happened before with this site. Not sure I will use again. Taken it up now with my payment provider looking into it as Bestdvd stopped replying to my messages.
January 29, 2026
Unprompted review
Happy with my last order as not…
Happy with my last order as not everything can be send to IE. Took maybe 2-3 weeks. Thank you
February 19, 2026
Unprompted review
Very reasonable dvds
Very reasonable dvds. Arrived well packaged and in great condition Would highly recommend
February 20, 2026
Unprompted review
Bought some great dvds for my son who…
Bought some great dvds for my son who wanted Selection received great communication and all came at the same time very happy to recommend .
December 10, 2025
Unprompted review
Easy to search and purchase from…
Easy to search and purchase from bestdvdshop and quick and easy to pay and great quality.
September 4, 2025
Unprompted review
Not the Bestdvdshop
Order placed on 22nd of December. No postal tracking supplied and the box set never arrived. #251222-034512-4033 was the confirmed order number. Contacted the website and it said it was processing another order #260120-142742-6702. This hasn't shown up either. Any chance of some customer service or my money back....
February 18, 2026
Unprompted review
Reply from Bestdvdshop
dont worry everything is in hand
we get very busy dont worry we will resolve this
refunded you £56.00 for your second order as you didnt pay enough
thank you
Came through
Terrible communication, well, no communication at all. Worst delivery times ever (a month). But hey, they delivered a very rare box set that even the pirate sites don't have.
Just be really patient and don't expect a fast turnaround.
February 9, 2026
Unprompted review
Reply from Bestdvdshop
thank you for your honest review
Great service
Great product, great price only purchased 4 ago and already here thanks your brill
January 31, 2026
Unprompted review
Reply from Bestdvdshop
thank you very much
Asleep at the wheel
Since there is no support email listed, and they don't reply to support tickets, using Trustpilot appears to be the only way to get updates. So - what's the status for #260104-114505-7369? It has been a month. No confirmation of delivery, order still in processing, tickets unanswered. Don't try "you weren't in", I work from home, I am always in. I'll change my rating if and when I get a decent update. Waiting a month for £75 worth of merchandise with no communication is unacceptable.
EDIT: The company hated this review so much they flagged it as abusive. This is who you are giving your money to
January 4, 2026
Unprompted review
Reply from Bestdvdshop
good afternoon
we are a small company and we are always going as fast as we can
we get swarmed with orders so do bare with us
100% better than I thought
100% better than I thought, DVD's arrived in 7days.
Having read some reviews that said they had problems with delivery and waiting times, I am very happy with my purchase.
January 31, 2026
Unprompted review
Reply from Bestdvdshop
thank you for your honest review
Been waiting a few week now
Been waiting a few week now, no reply on a timeline of delivery, order #260112-235012-7003. No word on arrival or even a dispatch.
January 30, 2026
Unprompted review
Reply from Bestdvdshop
item shipped LO409589695GB
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