Bestdvdshop 

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Terrible communication, well, no communication at all. Worst delivery times ever (a month). But hey, they delivered a very rare box set that even the pirate sites don't have. Just be really patient... See more

Company replied

Rated 1 out of 5 stars

AVOID! I would give them ZERO stars at best. Still waiting, & NO idea as to status of order. I keep replying to the original order confirmation email, & I keep being sent emails from them with n... See more

Rated 5 out of 5 stars

Very reasonable priced , however I’m still awaiting my order - 251206-000903-2238. Intended Christmas gift , worried it will not come in time . Update Item arrived slightly after Christmas which w... See more

Company replied

Rated 3 out of 5 stars

Normally great service, in my latest order an item was missing. I've contacted them 5 times and received no response at all. Very disappointed. Remarkably, after posting this, bestdvdshop were... See more

Company replied


Contact info

Breach of guidelines

All reviews

(381)

123 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was very happy with my experience of…

I was very happy with my experience of this company. I ordered two films in August 2024 that I saw on Netflix but was unable to buy anywhere else as physical copies (I'm a film collector so I prefer hard copies, if possible). The films I bought were an excellent price, the process to purchase them was easy, they arrived in good time, and the quality was excellent! Thankyou!

August 2, 2024
Unprompted review
Rated 5 out of 5 stars

Top quality and competitive price

I received the DVDs promptly and in excellent condition. It is reassuring to be able to pick up films the are not obtainable through mainstream outlets. Completely satisfied.

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

Magical Kingdom of DVDs

This company is amazing!! It sells DVDs of whatever you can dream of. Films and TV shows that don't have enough DVDs and have never been released on DVD before. Or if you're really lucky, you dream compilations of your favourite shows. It's like magic.

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

Very happy with my purchase from…

Very happy with my purchase from Bestdvdshop fast delivery and well presented product movies and tv series that aren’t released on physical format this place is a great stop to pick up actual physical media

March 16, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this seller

Ordered and paid for a dvd on the 02/04/25 received a confirmation email immediately.
Order number:250402-113653-5629
Sent an email asking for confirmation of dispatch on 08/04/25, no response.
Sent a further email on 10/04/25 again no response.
Have sent another email today asking to cancel the order.... no response
They charge for tracked postage but dont provide a tracking number
Utterly disgusting customer service.
Dont waste your time or money with this company.

April 10, 2025
Unprompted review
Bestdvdshop logo

Reply from Bestdvdshop

you did not pay for your item why would we ship it ?

this is a fake review guys

Rated 5 out of 5 stars

Great for hard to get DVD's

I have been looking for these DVD's for ages. There was about a month gap from ordering before they were shipped. I emailed the store asking about it and they said they were busy but had my order. The reply email came back within about 15 min of my email. Really fast reply and I was very happy with the response. The DVD's arrived about a week after they were sent which is fast as I live in Australia. Have been enjoying myself watching the Grand Tour. Will definitely be using this shop again

February 3, 2025
Unprompted review
Bestdvdshop logo

Reply from Bestdvdshop

thank you for your honest review

Rated 5 out of 5 stars

Fantastic shop

Fantastic shop. Releases dvds earlier than anyone else. Good quality and packaging. Call me old fasioned but I love my dvd library

February 26, 2025
Unprompted review
Bestdvdshop logo

Reply from Bestdvdshop

thank you for your honest review

Rated 5 out of 5 stars

Great service excellent quality dvds…

Great service excellent quality dvds Great prices and get latest new movies
Never had any problems with the service received
Thank you keep up the good work

February 25, 2025
Unprompted review
Bestdvdshop logo

Reply from Bestdvdshop

thank you for your honest review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look