bestof-hawaii Reviews 

599
•
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Abraham was helpful to set me up for an excursion a few months ahead of our trip. But paying for it was cumbersome. A month later we had to cancel our trip and they told me it would take 20 business... See more

Rated 1 out of 5 stars

Caution!! Be aware that if you have to change (reduce) the number of guests on your activity reservation your likely to NOT get a refund. I had to cancel (on the same day of booking) one of four que... See more

Rated 2 out of 5 stars

I didnt find it that helpful and found a lot of the dialogue repetitive. I would have liked more details on stops. Also found some stops missing or inaccurate. Some stops were blocked off even tho... See more

Rated 1 out of 5 stars

We booked a family cruise in Hawaii through best of Hawaii. They did not screen us properly so we had to cancel, and they never issued our $1,800 refund. Buyers beware. Response: if you read th... See more

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Company details

  1. Travel Agency

Information provided by various external sources

Best of Hawaii is your one stop shop for all the best deals & discounts on Hawaii activities. We picked the best deals on Hawaii tours & activities. Best of Hawaii provide you safe & easy booking and free vacation planning service to help you save money...


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1.4

Bad

TrustScore 1.5 out of 5

599 reviews

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1.4

All reviews

(599)

1 review in the last 12 months

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Rated 5 out of 5 stars

Excellent website

Excellent website, I would do it again next time I go back to Hawaii, JC MORALES, thank you for taking care of me and my family. We had a great time.MAHALO🤙

February 4, 2020
Unprompted review
Rated 5 out of 5 stars

JC is the best

JC is the best, helped us pick different things to do in Hawaii. They are great, always will to talk when ever we called. Highly recommend them to help with your trip to Hawaii!!!

February 4, 2020
Unprompted review
Rated 5 out of 5 stars

Vacation highlight

Nate was an excellent guide: easy going, yet very focused on the particular needs of his guests. He made connections with every individual on board and was highly engaging about the birding, locales, conservation, and the history and culture of Hawaii. We saw all three endemic species of bird that survive on Oahu as well as--on a golf course!--Bristle Thighed Curlew and exhilarating fly-by views of a Laysan Albatross. A truly memorable outing capped off with views of a sleeping Hawaiian Monk Seal. I highly recommend the excursion to birders. Good work; keep it up! Aloha!! Regards, Adam

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February 2, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I had a query about my booking and they were straight onto it and sorted everything. They even rang me to clarify !

January 31, 2020
Unprompted review
Rated 5 out of 5 stars

Reservation assistance

Knowledgeable assistance in order to make reservations before travel. This helped us to book the tour we wanted with the correct pickup location. Provided guidance for using vouchers and applicable discounts. Looking forward to our Big Hawaii Volcanoes tour.

January 29, 2020
Unprompted review
Rated 5 out of 5 stars

Perfectly planned

I used the online chat to plan and could t be happier with the recommendations and trip we booked. Our day tour was fabulous and the driver was amazing. Thank you - we had a brilliant time

January 29, 2020
Unprompted review
Rated 5 out of 5 stars

Use Best of Hawaii to make last minute plans come together ASAP

I had an unexpected long layover in Honolulu so I called Best of Hawaii to see if I could swing a helicopter tour within 3 hours of my call. They contacted multiple operators while I held on the line and put it together for me lickety split! Sent me email and text confirmations with complete instructions and my kids had a great experience with an outstanding tour operator.

January 29, 2020
Unprompted review
Rated 5 out of 5 stars

Isaiah

Isaiah, our tour guide was awesome. He was so well informed and educated about the events leading up to Pearl Harbor. He also has a great sense of humor and a very welcoming and friendly demeanor.
I usually do not like to take tours, but this one was fantastic and I strongly believe that it was because of Isiah’s presentation and guidance of the tour of Pearl Harbor.
My whole family loved it, and we highly recommend it for anyone interested in Pearl Harbor.

January 28, 2020
Unprompted review
Rated 1 out of 5 stars

They say you can get a full refund if…

They say you can get a full refund if you give them notice at least 48 hours in advance no questions asked, but be prepared to wait a long time for your money back I canceled on January 16th and it is the 28th and I'm still waiting for my refund. They didn’t even attempt to process it until the day after the excursion was supposed to take place which was January 24th.

January 28, 2020
Unprompted review

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