bestof-hawaii Reviews 

599
•
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Abraham was helpful to set me up for an excursion a few months ahead of our trip. But paying for it was cumbersome. A month later we had to cancel our trip and they told me it would take 20 business... See more

Rated 1 out of 5 stars

Caution!! Be aware that if you have to change (reduce) the number of guests on your activity reservation your likely to NOT get a refund. I had to cancel (on the same day of booking) one of four que... See more

Rated 2 out of 5 stars

I didnt find it that helpful and found a lot of the dialogue repetitive. I would have liked more details on stops. Also found some stops missing or inaccurate. Some stops were blocked off even tho... See more

Rated 1 out of 5 stars

We booked a family cruise in Hawaii through best of Hawaii. They did not screen us properly so we had to cancel, and they never issued our $1,800 refund. Buyers beware. Response: if you read th... See more

Company replied

Company details

  1. Travel Agency

Information provided by various external sources

Best of Hawaii is your one stop shop for all the best deals & discounts on Hawaii activities. We picked the best deals on Hawaii tours & activities. Best of Hawaii provide you safe & easy booking and free vacation planning service to help you save money...


Contact info

1.4

Bad

TrustScore 1.5 out of 5

599 reviews

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1.4

All reviews

(599)

1 review in the last 12 months

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Rated 5 out of 5 stars

Very helpful

Very helpful, so much easier than calling all over the place trying to figure out where to book our helicopter ride.

January 28, 2020
Unprompted review
Rated 2 out of 5 stars

Kurt our driver was very knowledgeable…

Kurt our driver was very knowledgeable but, it was all what he wanted to do and not the customer. Stayed 15 at the North Shore, because the waves were rough, understood that but I would of liked to stay and enjoy the professional surfers n view. Lunch was mediocre and ride into state park was hot n old. Snorkeling was amazing, All in all was ok but overpriced. Aloha

January 26, 2020
Unprompted review
Rated 5 out of 5 stars

BEST ZIP LINE EVER

The views and rides are amazing with awesome rides that are so long. The fruits that they give are so sweet. The guides, were so nice creating a conversation with you while you wait for the next ride making it as if you were still riding easily one of the best places to go in Hawaii.

January 1, 2020
Unprompted review
Rated 5 out of 5 stars

NETTY IS THE BEST!!!!

Magical experience thanks to the BEST tour guide Netty! Not only did she lead us through a wonderful adventure, she saved us in shorts and flip flops (unprepared) ensured we got towels and blankets before we left. Make sure you bundle up! Freezing conditions in winter months, but so worth it!

December 20, 2019
Unprompted review
Rated 3 out of 5 stars

The people were very nice

The people were very nice, the animals were healthy and appeared to be well cared for. The zipline was fun, but the horseback riding was mediocre at best. It was pretty much nose to tail and absolutely no gait other than a walk was allowed. If you are an experienced or even intermediate rider, this is not something you want to spend your money or time on. Perhaps just the zipline or one of their other options would be better for you.

December 16, 2019
Unprompted review
Rated 1 out of 5 stars

Whale NOT Guarantee !

Honestly... Hawaii nautical whale watching guarantee is fake...

Whales Guaranteed: If you don't see whales on any of our "WHALE WATCH"-specific trips, come back again 1 more time for free on trip of equal or lesser value. (Rerides only, no refunds). ​

What mean by Whale Guatantee?
Come again 1 more time ?
Guarantee whale watch ?
“Rerides” mean ?

If just reride one time and there shouldn’t written WHALE-GUATANTEE

Poor as I came fo far and choose this company and I got no whale at all...

December 13, 2019
Unprompted review
Rated 5 out of 5 stars

Smooth experience

Best of Hawaii was able to accomodate a custom package for me. It was an easy process over the phone.

I also did not run into any issues when I got to the venue.

December 13, 2019
Unprompted review
Rated 5 out of 5 stars

This was one of my best experiences of…

This was one of my best experiences as a tourist.
Our guide was knowledgeable, and has a beautiful Voice. He was funny and very creativa person.
He went beyond my expectations.
I had never been in Hawai and had a wonderful overview of it.
I highly recommended it! Thank you!!

December 13, 2019
Unprompted review
Rated 3 out of 5 stars

Wording of "Best of Hawaii tours" were…

Wording of "Best of Hawaii tours" were lacking understand what you were getting in that particular tour. Eg:- Raptor Adventure package as to what was included for the money being spent.

December 8, 2019
Unprompted review
bestof-hawaii logo

Reply from bestof-hawaii

Aloha Franklin,
Thank you for your review.
Our current information about this tour is identical to the description used by the supplier himself, in this case Kualoa Ranch, which is one of our best partners.
You can see on the top oF the description here : https://bestof-hawaii.com/tours/raptor-adventure-package-kualoa-ranch/.
It states : " Includes 1-hour Raptor tour (multi-person ATV) as well as two 90 minute Hawaiian Experience Tours. Package includes our signature “all-you-can-eat” Ranch buffet lunch. Round trip transportation to Waikiki is available for $10 per person.

The two Hawaiian Experience Tours included in this package are our popular Jurassic Jungle Expedition Adventure and our Ocean Voyage Tour! "

Please let us know which pieces of information you were missing and would like to see included, so we can update our description for our future guests.

Thank you
BOH TEAM

Rated 5 out of 5 stars

Awesome excursion!!!

Awesome excursion!!!! Wiggles and Owen our guides were super nice, friendly, entertaining, and knowledgeable. Best part of our trip🤙🤙🤙🤙🤙🤙

December 7, 2019
Unprompted review

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