Suddenly the account deactivated. Without reporting, reason. I can't do anything anymore. Chat support service also disabled. It doesn't work anymore. Disappeared... As in the most classi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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See what reviewers are saying
Just another scam wallet. Cannot send cryptos, cannot swap crypto. Cannot do anything. EDIT: i am not stupid monkey, i can see that i need to have those shitty shitcoins for gas (which you people de... See more
Company replied
When the market started to heat up again I moved some funds into Best Wallet instead of leaving everything where it was. I wanted to actually control things this time, especially after watching how ch... See more
Company replied
I like Best Wallet but I feel like the app still feels like it’s maturing. The token swap feature works, but sometimes the fees aren’t super clear until the last step, and that’s a bit annoying when g... See more
Company replied
Breach of guidelines
Best Wallet Promotes a Limited number…
Best Wallet Promotes a Limited number of Meme Coin Pre-Sales. Not one Meme Coin has been successful. Many have lost 90% from the pre-sales. Best Wallet gets paid to promote these meme coins. This is a Fraud wallet that needs to more selective on who they do business with. Best Wallet=Fraud Wallet
June 6, 2025
Unprompted review
Reply from Bestwallet
Hi Franklin, please note that the upcoming tokens or early-stage projects listed in the Best Wallet app are independent of Best Wallet itself. These projects can be highly volatile, and their value may fluctuate significantly—whether rising, staying stable, or decreasing. We strongly recommend conducting your own research before making any investment decisions. If you need any further assistance please contact our Support team at contact@bestwallet.com, they will be more than happy to assist you further.
They are scamers
They are scamers. Don't don't buy upcoming token it's scam. You can't use them but they sell it on PampSwap and takes your money.SCAM
April 3, 2025
Unprompted review
Reply from Bestwallet
Hi there, please provide us with more information on the issue you've encountered. Upcoming tokens or early-stage projects listed in the Best Wallet app are separate from Best Wallet itself. We'd be more than happy to help resolve any doubts, so please contact us at contact@bestwallet.com.
Extremely slow ,do not recommend .
Extremely slow ,do not recommend .
Very bad communication and pathetic company .
Do not waste your time or money on this company.The receiving of funds from another ,has been a week and still no funds in account.I am certain this company keeps crypto funds for own use then deposits into account.
June 1, 2025
Unprompted review
Reply from Bestwallet
Hi Kiri, thank you for your valuable feedback! We understand that responsiveness is crucial, and occasional lag can be frustrating. This can be influenced by factors such as device performance or network conditions. We’re always working to improve the user experience, and your input is incredibly helpful. If you continue to experience issues, please send us a screen recording along with your device’s specifications at contact@bestwallet.com. We’ll make sure to escalate this to our product team for further investigation.
Its a scam company if you use it you…
Its a scam company if you use it you lose your money or cryptos
June 4, 2025
Unprompted review
Reply from Bestwallet
Hi Kaiser! Could you provide further details on the problem you're experiencing so that we can assist you? Reach out to us at contact@bestwallet.com, and we’ll resolve any issues you may have!
Issues sending out of the wallet…
I am having issues sending Eth out of the wallet back to an exchange. Seems fine receiving but issues in extracting so be careful. I have sent screenshots and a request for assistance to their support email but just get BOT responses which are no help with my issue at all.
June 4, 2025
Unprompted review
Reply from Bestwallet
Hi Stu, we apologize for the delay in addressing your email! We completely understand the frustration that comes with waiting for a response, and we appreciate your patience. We've had a higher volume of requests recently, which has caused a bit of a backlog, but we're working through it as quickly as we can. Rest assured, as we'll get back to you as soon as possible.
I’m so regretted to download and…
I’m so regretted to download and transfer coins from this app not working all the time asking for a gas fee it’s killed me in every way
I had more than 1k inside this app but can not transfer can not swap
Or anything
June 1, 2025
Unprompted review
Reply from Bestwallet
Hi Mirzakarven, Gas fees are the costs required to process and validate transactions on blockchain networks. These fees are a standard part of blockchain operations and are not set or received by Best Wallet. If you’re experiencing any difficulties with your Best Wallet, please don’t hesitate to contact our support team at contact@bestwallet.com. We’re here to help!
I’ve had a fantastic experience with…
I’ve had a fantastic experience with BestWallet, and I want to give a special shoutout to Daniel from their support team. He was incredibly helpful and attentive when I needed assistance with my account. His prompt responses and clear guidance made the entire process smooth and stress-free. I truly appreciate the excellent customer service and highly recommend BestWallet to anyone!
June 2, 2025
Unprompted review
BestWallet's fine
BestWallet's fine, but I've seen better. The flat offramp was a slog-took three days to get my cash. At least the interface looks sharp while I'm waiting.
August 7, 2024
Unprompted review
Reply from Bestwallet
Hi Emilia, usually, it can take 1–3 business days for your funds to be deposited into your wallet after you make a purchase. This timeframe depends on the provider you used and can vary slightly. If your funds haven’t arrived within a few business days, please let us know at contact@bestwallet.com, and we’ll be happy to help!
Security's solid
Security's solid, but the app's logged me out randomly a few times-had to scramble to get back in. Bit of a heart-stopper.
August 1, 2024
Unprompted review
Reply from Bestwallet
Hi Carina, thank you for trusting in us! We'd love to earn 5 stars, so please write to us at contact@bestwallet.com suggesting what we can do to improve.
stay away
stay away, everytime you go to withdraw the funds they come up with another issue not to pay you. I was able to get my money with the help of the agency my friend recommended at Siliconsleuth;
May 16, 2025
Reply from Bestwallet
Hi Alab, we would be more than happy to look into any difficulties you might be facing. Please contact our support team at contact@bestwallet.com and they will look further into issues you are experiencing.
This wallet's okay
This wallet's okay, but cashing out to flat was a hassle-way too many steps. Looks good, though, while I'm figuring it out.
August 1, 2024
Unprompted review
Reply from Bestwallet
Hi Zaylee, thank you for the provided feedback! We're glad to hear you find the app interesting and useful for buying cryptocurrency. We'd love to earn 5 stars, so please write to us at contact@bestwallet.com suggesting what we can do to improve.
Best Wallet = a big scam ?? No No No
In the beginning I thought Best Wallet was a big scam . But nothing could be further from the truth, I was contacted by Best Wallet a few days later and they answered me immediately by email. So sorry that I was so negative in the beginning, but I want to rectify this in this way.
I am very satisfied off Best Walet
May 30, 2025
Unprompted review
Reply from Bestwallet
Hi Geert! Our team has reached back to you with the relevant information. Please get back to them in your on-going conversation at a convenient for you time, so they can assist accordingly.
The wallet's decent for basics
The wallet's decent for basics, but I fumbled with the interface at first-too many options in my face. It’s growing on me, though, especially the detailed analytics that show my wins (and losses).
May 7, 2025
Unprompted review
Reply from Bestwallet
Hi Patrick, thank you for taking the time to rate us! If you're enjoying the Best Wallet app, we’d be grateful if you considered updating your review to 5 stars. Our team is committed to continuously improving the app to offer the most user-friendly and secure wallet experience possible. If you have any questions or suggestions, we’d love to hear from you. Feel free to reach out to us at contact@bestwallet.com.
The app's functional
The app's functional, but I hit a bug swapping tokens-froze up and left me hanging. It's not a dealbreaker, but it's not smooth sailing either.
April 30, 2025
Unprompted review
Reply from Bestwallet
Hi Janie, thank you for the provided feedback! Restarting your device regularly can help improve the app’s performance by clearing temporary files and refreshing system resources, which often results in a smoother and faster experience. If you're still encountering consistent lags or glitches, please feel free to send us a screen recording along with your device specifications to contact@bestwallet.com. We’ll be happy to escalate the issue to our product team for further investigation.
This company is the biggest scam there…
This company is the biggest scam there is. I lost all my money with them. They had an update and when you try to log in after, you do not log in but you create a new account. When you reach out to them they say: restore your old wallet, but before you reach out to them, you try to log in a couple of times because you don't understand what is going on. Because of this, you restore one of the new accounts. Bye bye 600 dollar worth of crypte!
Please do not believe the fake reviews you read here, many people like me lost their money and posted reviews, that's why you will find a bunch of fake reviews, to hide the bad real ones. All the answers they give are bullsh*t. Really a lot of us lost their money and they don't do anything about it but hollow responses that do not work. You will lose your money!
April 1, 2025
Unprompted review
Reply from Bestwallet
Hi there! We released an update introducing multi-chain support, which may have caused your old Main Wallet to no longer appear by default. To restore your previous Main Wallet, please follow these steps: Settings > Manage Wallets > Recover Old Wallets
Be sure to log in using the same email address and login method (Email, Google SSO, or Apple SSO) you originally used to sign up. If you experience any difficulties, our Support team will be more than happy to assist you. Feel free to reach out to them at contact@bestwallet.com.
Best Wallet's alright
Best Wallet's alright, but I've had faster swaps elsewhere. The multi-chain idea is cool, but it chugged a bit when i tried moving some Polygon tokens. On the flip side, the portfolio tracker's dead useful for keeping tabs.
January 10, 2025
Unprompted review
Reply from Bestwallet
Hi Pamela, we truly appreciate your feedback. We recognize that app responsiveness is essential, and we understand how occasional lag can be frustrating. This can sometimes be impacted by factors such as your device’s performance or network connectivity. Improving the user experience is a top priority for us, and your insights are extremely helpful. If the issue continues, please share a screen recording and your device details with us at contact@bestwallet.com, so we can escalate the matter to our product team for a closer review.
The wallet's got gutsy
The wallet's got gutsy , but it's clunky on my phone-crashed twice mid-swap. Security's tight, though, so I'm sticking with it for now.
January 4, 2025
Unprompted review
Reply from Bestwallet
Hi Elisandra, thank you for your valuable feedback. We understand that responsiveness is important, and we recognize how frustrating occasional lag can be. Performance can be affected by several factors, including device capabilities and network conditions. We're continuously working to enhance the user experience, and your input plays a key role in that process. If the issue persists, please send us a screen recording along with your device specifications at contact@bestwallet.com, and we will escalate the matter to our product team for further investigation.
The wallet's got good bits
The wallet's got good bits, but support took forever to answer my question-days of waiting. Not ideal when you're stuck mid-trade.
January 10, 2025
Unprompted review
Reply from Bestwallet
Hi Veronica, we sincerely apologize for the delay in our response. We understand how frustrating it can be not to receive timely support, and we truly appreciate your patience. At the moment, we’re experiencing an unusually high volume of inquiries, which has led to longer response times. Please rest assured that we are actively working to address this and are committed to getting back to you as soon as possible.
I tried to access my Best Wallet…
I tried to access my Best Wallet account but get a message stating I am using a rooted device which is not supported for security reasons
This is a problem for some Android users but I am using an IPhone 12
It's impossible to access the app at all
May 21, 2025
Unprompted review
Reply from Bestwallet
Hi Ed, our team has responded to your inquiry via email to assist you further. Please feel free to reply to that conversation at your convenience.
BestWallet's got promise
BestWallet's got promise, but it's sluggish when I need it fast. Transactions drag sometimes, though the multi-chain support keeps me from jumping ship.
September 17, 2024
Unprompted review
Reply from Bestwallet
Hi Kaitlyn, thank you for the provided feedback! We understand that responsiveness is crucial, and we recognize how frustrating occasional lag can be. This may be affected by various factors, such as device performance or network conditions. We're continuously working to enhance the user experience, and your feedback is invaluable in that process. If the issue persists, please share a screen recording along with your device specifications by emailing us at contact@bestwallet.com. We'll ensure your report is escalated to our product team for further investigation.
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