I have been a customer for a long time now but my patients is running out. The last 5 free games i have won i have ended up with less money in my account that started with. Tonight i was down to my... See more
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genuienly awful experience. They make you ask the help line so you can close an account, and if you have any cash in your account they make you wait even longer; its genuinely unbelievable!! they dont... See more
Been with these for a few years good app but lousy for rewarding customers with offers for bets. Had no offers for a long time yes have free game to win spins but that is laughable. If want to keep... See more
Extremely dodgy practice - I had to chase repeatedly for almost a month to get the 'joining offer', only to find that the joining offer was deceptive. Though you get £x of free bets - if you win with... See more
Company details
- Online Casino or Bookmaker
- also in
- Betting Agency
- Casino
- Gambling House
- Gambling Service
- Online Sports Betting Vendor
Information provided by various external sources
One of the world's leading online gambling companies. The most comprehensive In-Play service. Deposit Bonus for New Customers. Bet on Premier League and Champions League Football, plus ATP and WTA Tennis. Watch Live Sport. We stream over 100,000 events. Bet on Sports. Play Now on Casino, Poker, Games, Vegas and Bingo.
Contact info
Festival Way, ST1 5SH, United Kingdom
- bet365.co.uk
You should know
No history of asking for reviews
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This site is truly diabolical for…
This site is truly diabolical for slots, I don't mind losing as I want a bit of fun but there is no fun to be had here, save yourself time and money and go elsewhere. My last 14 deposits I've played on the same game my favourite game and I kid you not this site is a complete scam. I have to lose 90/95 percent of my balance before I can even get a single win and the wins are always soooooo tiny that it's pointless even getting it. Now with gambling you're not guaranteed to win but I've genuinely found it impossible to win on this site like impossible. I can't even win 10 percent of my deposit back let alone win anything in this site. I get none stop bonuses that pay 0x like 99 percent of the time maybe 1 or 2 bonuses in 50 will pay a little but that's it, I sometimes get 20/30 in a row that pay 0x which is ridiculous and on top of that I get a base game hit once every couple hundred spins, I've never played on a site soooooo dead as this. It straight up feels like an absolute con. Play thousands and thousands of spins for 99 percent of them to be dead and get hundreds yes you heard me hundreds of bonuses for 99 percent of them to be 0x. It's truly shocking how bad this site is, I feel like I have negative rtp as I rarely win anything just lose 100 percent of the time and what's worse is my deposits last a few minutes because nothing ever happens. Stay away unless you want to be scammed.
Crazy company now voiding winning bet…
Crazy company now voiding winning bet builder's on cricket with some total nonsense rules avoid bet 365 other much more decent site's to use
AVOID THIS SITE
I have been locked out of my account for 4 days now.
I have so far sent 6 emails and not had a single reply. I have raised 2 tickets and no one has updated me on their status.
Ringing the help line is hopeless as you can’t get through to anyone. 45 minutes I spent on hold, Thats tells you just how many problems these are.
This company must have the worst customer services out of any company globally.
Customer support is useless waiting for…
Customer support is useless waiting for hours to get connected to casino team or what ever
Details stealer ONLY cassino I've to…
Details stealer ONLY cassino I've to give my passport and They didn't even open my account!!! Biggest scam ever!!!
I have been a customer for a long time
I have been a customer for a long time. They appear to be strong on technology. However, they continue to show higher odds on website as compared to when you try to place a bet. eg today Placed a bet on odds showing 100/30 but as soon as I selected it , the odds dropped to 3/1 . I understand the odds can change instrantly but their website rarely updates to new odds. After 5 minutes of placing it is still showing 100/30 , select and it reduces to 3/1. It is a rarity that the other way round. Had taken it up with them but got a weak response and excuse
Best casino slots in uk
I really can't undersant why it has 1 star because it's the only casino I'm on + on casino slots with over £1000... the withdraw almost instant every time. I write this review just because I've got in the last 3 hrs £520 with only £10 deposit, it's insane :))) keep it like that pls
Don't sign up to them. They steal your sign up bonus
I basically signed up to them. Deposited £10 wagered it and had a return of £36...Great!!! Next I get my £30 bonus to bet with...woohoo. I decided to bet on a game for win, lose or draw two thirds of the game through(£10 each). The bet was accepted and was asked if I wanted to use my cash bonus which obviously I'm going to agree to(Bet365 fault not mine. I didnt know the rules.). I then cashed out £26 on one result and then low and behold they restricted my account leaving my other bets vulnerable but I then won another £21 from the draw. Fan dabby dozey you think...withdrew it and they then cancelled the withdrawal and within a few hours voided the withdrawal saying I breached rules. Now hold on a minute if I were breaching rules how on this earth can a multi million pound profit making company's security tools,etc allow a customer to make multiple bets on the same game using free bets when it's against their rules?
I didn't know about the rules using free bets but still they can withhold my winnings when they don't stop the issue from happening in the first place. They said betting in good faith lol
They either are setting you up to lose or they just simply don't like losing £73...really??? I will win in the complaints process and don't care how long it takes.
Don't sign up with them please.....
Looking at all the reviews
Looking at all the reviews, so glad I self-excluded. Been with 365 for several years and used to be a fair sports and gaming site. They sent me an email stating maybe I should look at excluding myself from all gambling and seek advice when I have no issues at all, the problem is the actual site itself, spent hours on slots with no free games or bonuses dropping over a number of days. You are ripping people off 365 by taking the fun and enjoyment out of slots. Avoid this site guys. xx
Worst gambling site ever
Worst gambling site ever, they don't even deserve 1 star. I spent over an hour on live chat to get my account unrestricted...I gave up in the end. Customer service agents are absolutely useless too.
Tinpot Company!!!
Yip, When your losing fine! but when you are winning, ask 20 questions and suspend your account!!!
Bet365????
Another hour long session with bet365 customer service with the same result no help not bothered anyone thinking of joining this betting company please read all comments they take your money and that’s it
If you want to waist a money with out…
If you want to waist a money with out any exacting you are welcome.
Not recommending!!!!!!!!!!!
Spend over a £1000 over 2 weeks with our getting any bonus!!!
Awful bookmakers restricted me for…
Awful bookmakers restricted me for winning a few bets. What you bet for. When you speak to them all they say Traders decision no reason why. I tried SARS request that didnt work. When they say they review you account they dont. Not worth betting 20p on anything. Am not even a big better. With the government taxes on betting you definitely dont want to be loosing customers.
I expect an answer of some sort.
They don't like you winning
Been with them for a few years and were my go-to online bookies. Out of the blue received notification that my account was being restricted. By restricted they meant that it was worthless with most things being taken away from me and single bets being restricted to -get this- 89p.
Asked them why and they wouldn't say why but I'd had a decent week and made 2 withdrawals that week so I suspect that was the reason. They're happy to take your money for a few years but once you take some back they throw their dummy out of the pram
Really bad site put hundreds on not…
Really bad site put hundreds on not banked anything keep clear of this site worst one I have ever played
Didn’t resolve my login issues, then banned.
Didn’t resolve my login issues, then banned me from having an account, even though i have never had an account, nor conducted any business with them.
Looks like i got off lightly reading some of the reviews on here.
Worst app with the customer service
This is horrible as I won and can’t cash out the chat advise someone will call from over a week , once they rang and hang up I send many emails they happen to call after one week I spoke to agent Emma she was good , I got my account up and running she advise to keep her up date with I try withdraw and if it stays too long I should email her , I screenshot and send an email thinking Emma will reply the odiot who got the email seem to can’t read and went ahead and block my account again for no damn reason .. I come to the conclusion that these agent can’t read and customer service is not there job skills they said they work 24/7 but takes days to respond.. this app really suck
Why is it that every football team that…
Why is it that every football team that 99% should win are losing every leauge every game the punters had enough with woke football punters are being scamed every day 100% cheating it's a disgrace to sport punters out their 2025 is the year that thease company will lose millions I've been betting over 40 years and never witnessed anything like governments should ban online betting then we can see real football any gameing commissioner who allows this including the fake uk one should be sent to prison ilegal fraud activity at its best
Worst casino I'm ever play no win only…
Worst casino I'm ever play no win only lose do not waste money here people
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