While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

No refund after they've closed and i've sent my information through multiple times to get a refund. The standard support email is now being ignored, you don't even get an automated ticket number whic... See more

Rated 5 out of 5 stars

No issues with this site. Joined 2 weeks ago, deposited and won consistently during international break, also won with free bets from welcome offer, withdrew today and was in my bank 4 hours later, (... See more

Company replied

Rated 5 out of 5 stars

Signed up, ID was verified online automatically. Deposited £2k from my own debit card, won £3k on live roulette. Didn't take any bonuses (does anyone still get tricked by them?). Withdrew the lot an... See more

Company replied

Rated 5 out of 5 stars

Not sure why so many negative reviews. Sign up bonus free bets were given as promised and despite saying 2-5 days winnings were in my account within hours. Unfortunately there is no option to bet on... See more

Company replied

Company details

  1. Betting Agency
  2. Gambling House

Information provided by various external sources

Get ready to experience the next generation of sports betting! With BetBull you can follow hundreds of accumulators crafted by tipsters around the world, can bet on an acca with a single tap, follow in-game highlights and follow with thousands of betto...


Contact info

3.1

Average

TrustScore 3 out of 5

447 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Set up account have me free bets won on…

Set up account have me free bets won on them straight back into my account within 24 hours .........

March 15, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, thanks for the great review. We really appreciate it. We are constantly working on improving our service, so please let us know about your future experiences by emailing us at support@betbull.com.

Rated 1 out of 5 stars

Avoid this site at all costs.

Avoid this site at all costs.

As someone who has worked in the industry, I have a good knowledge and idea of the regulations and rules that need to be followed.

However this company have failed to do this, and have committed fraud in doing so. The gambling commission have been made aware, and are dealing with them.

To add insult to injury, the company decided to close my account for no reason at all, this was directly after I pointed out the lack of following their own terms and conditions along with activities which were not inline with gambling commission regulation.

The staff have no idea about the industry, but I am very confident after the outcome of the Gambling Commissions investigation they will re asses everything.

March 14, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, we're really sorry to hear about your recent experience.

We’re currently investigating the issue, but we need you to confirm your account. Please reach out to us at support@betbull.com or via the 24/7 support chat, so that we can sort everything out.

Rated 1 out of 5 stars

I have never posted a review in my…

I have never posted a review in my life, but this company is awful! I had £138 in my account and wanted to withdraw my money, I started receiving error messages. I am sick and tired of speaking to different BetBull agents, they give wrong information, every time i Speak to them, the agents say different scripted lines, "endeavour to resolve this within 24 hour" or "Please accept my sincere apologies for the possible inconveniences this situation is causing you. There is a slight technical problem on our provider's side which we are aware of. Have no worries, our specialists are on it and it will be resolved as soon as possible. Thank you for your understanding", and also "you have restrictions due to verification, not technical issues." even tho my account says verified and I have sent in all my documents in the past. This has been going on for almost a month now.
Today i requested to speak to Customer Service Manager and the agent said "I am afraid that the Line Manager is not available at the moment." I then asked when can I speak to him. The agent said "I am afraid I may not provide you with the internal schedule." which makes no sense. I requested for my account to be closed, hopefully i will receive my money then. Stay away from this company!

March 14, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, we're sorry to hear you're having trouble with the app.

We want all of our customers to be happy, so can you give us a little more information about what happened? Please send details to support@betbull.com or by contacting us via the 24/7 support chat.

Rated 1 out of 5 stars

Awful company !

Awful company !
entice you to deposit money with them offering free bets , then when you try to bet on a horse say we dont
take horse bets online .
bet on volley ball but not horses
nonsense of a company
ALAN BRAZIL and RAY PARLOUR should DISTANCE themselves from this company ASAP

March 12, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, we’re so sorry about your recent experience. As we've been informed, your issue is now resolved.
Please let us know if you have any further questions by contacting either via 24/7 live chat or via email support@betbull.com.

Rated 1 out of 5 stars

I thought ignorance was bliss…

So I took the advice you gave me and emailed. Guess what I am still being ignored. An absolute joke of a firm. I suggest anybody working for them finds another job. I’m quite sure that the police will be getting involved soon. If you are that desperate to keep my funds go ahead, shove it somewhere where the sun doesn’t shine. Every Betbull advert I see in social media, I will leave bad comments 😡😡😡😡😡😡😡

March 11, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, we’re so sorry about your recent experience. As we've been informed, your issue is now resolved.
Please let us know if you have any further questions by contacting either via 24/7 live chat or via email support@betbull.com.

Rated 2 out of 5 stars

Steer away if using casino

Isn't a terrible app at all. Withdrawals and deposits are very simple and the sports betting is good. The casino on the other hand is not worth a look at. I can't comprehend how little wins or features you get on any of the games. Really seems off compared to any other site and for that reason alone I would stay far far away.

March 11, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, we’re sorry to hear that you’ve been unlucky on the games you’ve been playing.

You can find the Return to Player rate in the help section of most games - the higher the rate, the likelier you are to win. And remember, all payouts are determined by an industry-approved random number generator.

Rated 1 out of 5 stars

Not looking good betball

Not looking good betball, need to listen what people are telling you and not to make your mind up on standard procedures, stay away

March 9, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, Andrew, we’re really sorry to hear that you weren’t happy with your recent experience with us.

We want all of our customers to be happy, so can you give us a little more information about what happened? Please send details to support@betbull.com or by contacting us via the 24/7 support chat.

Rated 5 out of 5 stars

Great betting app

Not sure why all the other reviews saying no payout is happening but with me they have paid out instantly..the last week I've literally withdrew and it's gone straight into my bank account a few seconds later ...this is money up to 200 pound aswell...great app I love it

March 9, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, thanks for your kind words. We are so happy to hear you're enjoying your time with us. We hope the fun continues and that you manage to bag yourself some big wins. Best of luck, always.

Rated 4 out of 5 stars

This is my honest review

This is my honest review. I am still waiting for my withdrawal that I requested on the 5th March 2021. I have been told a number of different things by different members of customer services! I was told to wait 24 hours, then I was told that the withdrawal has been approved and sent to the payment team for processing now I’ve contacted support again this morning to query where my funds are and I’ve been told to wait 48 hours?!! I am so discombobulated as to how I have been verified prior to depositing funds, I’ve made a withdrawal and I’ve still not received my funds... If I do not hear from then before the end of this week, off to the gambling commission I go!!

Update: The issue has been resolved although it took awhile to come through. I deposited £50 and won £6,134 :)

March 9, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, Rebecca, we’re so sorry about your recent experience. As we've been informed, your issue is now resolved.
Please let us know if you have any further questions by contacting either via 24/7 live chat or via email support@betbull.com.

Rated 1 out of 5 stars

Absolute scam company .

Absolute scam company .
They use there own made up stats to make you lose your bet to suit what ever outcome they want
There casino games are rigged
Awful withdrawal times . Avoid !

March 8, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, we're sorry to hear you're having trouble with the app.

We want all of our customers to be happy, so can you give us a little more information about what happened? Please send details to support@betbull.com or by contacting us via the 24/7 support chat.

Rated 4 out of 5 stars

Very quick payout ✔✔

I looked at reviews before signing up and yes they looked poor BUT some were fine.

They had good offer on so I thought I'd take a chance. Signed up yesterday and won, to check pay out speed I immediately withdrew and money in MY BANK last night, cannot be fairer than that less than 6 hours . Now to use my free bets.

The only thing I'd say is the app seems slow to me a bit glitchy. As I bet on horse racing I missed out on a winner as bet last minute and app was too slow...peed me right off but overall placed a few bets ok all I would say is don't leave your bet to last minute just in case...I'm making sure if I have a fancy I do it early enough.

So Betbull seems ok to me and going to use it til / if I have a problem but looks ok to me. Just an honest review against the poor ones.

March 7, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, John, thanks for taking the time to give your feedback. We really appreciate it. We’re constantly working on improving our service, so please let us know about your future experiences by emailing us at support@betbull.com.

Rated 5 out of 5 stars

Guys why all the negative reviews

Guys why all the negative reviews? I literally signed up yesterday, deposited £20 and ended up winning £500 on the slots (yes I know very lucky). I then checked the reviews on here which freaked me out, and basically thought that’s it no pay out then. To my surprise this morning (Sunday) it’s in my account. Great app, good games and quick payout, don’t be put off by a number of sore losers.

March 7, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, Michael, thanks for the great review. We really appreciate it. We are constantly working on improving our service, so please let us know about your future experiences by emailing us at support@betbull.com.

Rated 1 out of 5 stars

Worse betting site ever

Worse betting site ever . I have been trying to withdrawal over a month still there is no response. I played with my own money and won £750 when I tried to withdraw saying there was a problem. I gave all my details including the bank statement still no response. They are ripping people off. This site should be shut down

March 6, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, we're really sorry to hear about your recent experience.

We’re currently investigating the issue, but we need you to confirm your account. Please reach out to us at support@betbull.com or via the 24/7 support chat, so that we can sort everything out.

Rated 1 out of 5 stars

got a free bet placed by mistake with…

got a free bet placed by mistake with my own money, Doesnt let me cash out at all, every bet no cash out

March 5, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, we’re really sorry to hear that you weren’t happy with your recent experience with us.

We want all of our customers to be happy, so can you give us a little more information about what happened? Please send details to support@betbull.com or by contacting us via the 24/7 support chat.

Rated 1 out of 5 stars

Terrible

Terrible, don't believe the offers, Takes days to pay out if they pay out at all.. Most legit betting sites pay out within 2 hours usually straight away!! Doesn't make Ray parlour, Alan Brazil or The Weekend look good at all!!

March 5, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi Richard, we’re really sorry to hear that you weren’t happy with your recent experience with us.

We want all of our customers to be happy, so can you give us a little more information about what happened? Please send details to support@betbull.com or by contacting us via the 24/7 support chat.

Rated 1 out of 5 stars

Gavin all the information they require👎…

Gavin all the information they require keep sending back you need to do this you need to do that and I'm still waiting for my withdrawal do not raped them m

March 4, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi Alan, we’re really sorry to hear that you weren’t happy with your recent experience with us.

We want all of our customers to be happy, so can you give us a little more information about what happened? Please send details to support@betbull.com or by contacting us via the 24/7 support chat.

Rated 1 out of 5 stars

If i could give no stars then i would.

If i could give no stars then i would.
This is probably the worst betting site i have ever come across.
Hard to navigate' When making a deposit it automatically takes the deposit without asking you the 3 digit security number.
Although hard to navigate along with very few markets'The site also gives you the option to follow what they call "Bulls" People who have had the most returns on their own betting systems.
Even Ray Parlour is one of the Bulls.
The other incentive to get a free £20 bet is to refer a friend' After this is done and your friend makes a £20 deposit and bets that £20' Then you get a £20 free bet for referring BUT here's the thing you can only spend the free bet on certain picks' Mostly from their so called Bulls'
I done one of their system bets called 3/5 system bets, 3 of my teams won then i received a message saying congratulations you've won. But the winning receipt showed my returns as zero. When i contacted their 24/7 customer service they told me' That because my returns were less than my free bet means i won nothing. So really it's not the free bet they're telling you you're getting ! It's still their £20. I told them i wanted to close my account' And without question told me my account was now closed, But then i realised i still had an active bet running which would have paid out £4,300. I told them as i finished typing i wanted to close my account to' I want to keep it open. They told me to contact them when the bet became inactive !
I tweeted Sadok Kohen to ask him as of 20.15pm tonight what would my cash out have been as apart from the teams that won last night and the teams that were playing tonight were doing well' And waiting on 3 teams tomorrow night.No answer from either customer services or Mr Kohen.
I would advice not to go near this #Betbull site ! Just dont do it.
When requested to open my account' They wanted to know were i was getting my money to gamble from. They also wanted to know if i was using my winnings to pay household bills ! SHOCKING ! But yet they endorse their so called "BULLS" Where are they getting their money from ?
Shocking Site' Shocking Customer Service ! Please Trust Pilot can you add Zero Stars option ?
Betbull' The site for dreamers !

March 3, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, we’re really sorry to hear that you weren’t happy with your recent experience with us.

Please note that we provide a range of different features that each have their own terms and conditions (Virality, Cash Out, Free Bets etc.)

If you have any questions, please feel free to get in touch and we will gladly explain the terms of each feature in more detail. You can email any questions to support@betbull.com or by contacting us via the 24/7 support chat.

Rated 1 out of 5 stars

Absolutely appalling!!

Absolutely appalling!!! When I opened the account it showed as verified and they happily took my deposits, then as I started winning my account needed verification. This took days while I had a pending withdrawal of £850, they said it couldn’t be paid until verified. Eventually I am verified but am told the withdrawal can still take up to 48 hours!!! I cannot speak badly enough about this company. While on to their support team, rather than any kind of help I just got ‘I’m sorry, I have passed this to the relevant department to action’

Also, after taking a few deposits, put my account on hold as they said they’d put a deposit limit on my account, and to raise it I needed to show my last 3 months of bank statements and promise them the blood of my 1st child!!

And the ‘customer service’ is abysmal at best!!

Wow, how are these scammers still allowed to trade?

March 1, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, Mark, we’re really sorry to hear that you weren’t happy with your recent experience with us.

We want all of our customers to be happy and value your opinion, so thanks for bringing this issue to our attention.

We’ll work on improving our service and if you have any further questions, please email us at support@betbull.com or contact us via the 24/7 support chat.

Rated 1 out of 5 stars

They won't be open for much longer.

It looks like they are just pushing their luck until they get their gambling licence taken away.
Ridiculous táctics to avoid paying you winnings, long list of excuses, customer services 'forgeting' to ask you for a document...
But if you are on losing streak, there is never a problem and they love you

February 28, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, we're really sorry to hear about your recent experience.

We’re currently investigating the issue, but we need you to confirm your account. Please reach out to us at support@betbull.com or via the 24/7 support chat, so that we can sort everything out.

Rated 1 out of 5 stars

Just crap all round

Just crap all round, scores miles behind, you can never cash out as take so long to adjust, poor customer service, hard to withdraw money. Not good.

February 28, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, Chris, we're sorry to hear you're having trouble with the app.

We want all of our customers to be happy, so can you give us a little more information about what happened? Please send details to support@betbull.com or by contacting us via the 24/7 support chat.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look