While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

No refund after they've closed and i've sent my information through multiple times to get a refund. The standard support email is now being ignored, you don't even get an automated ticket number whic... See more

Rated 5 out of 5 stars

No issues with this site. Joined 2 weeks ago, deposited and won consistently during international break, also won with free bets from welcome offer, withdrew today and was in my bank 4 hours later, (... See more

Company replied

Rated 5 out of 5 stars

Signed up, ID was verified online automatically. Deposited £2k from my own debit card, won £3k on live roulette. Didn't take any bonuses (does anyone still get tricked by them?). Withdrew the lot an... See more

Company replied

Rated 5 out of 5 stars

Not sure why so many negative reviews. Sign up bonus free bets were given as promised and despite saying 2-5 days winnings were in my account within hours. Unfortunately there is no option to bet on... See more

Company replied

Company details

  1. Betting Agency
  2. Gambling House

Information provided by various external sources

Get ready to experience the next generation of sports betting! With BetBull you can follow hundreds of accumulators crafted by tipsters around the world, can bet on an acca with a single tap, follow in-game highlights and follow with thousands of betto...


Contact info

3.1

Average

TrustScore 3 out of 5

447 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Won a bet & as others have stated they…

Won a bet & as others have stated they don’t pay it out.

Simple as that, this lot are scammers DO NOT USE THEM!!!

If I could attach my bet I would to show how laughable it is.

Morecambe to be promoted 2020/2021
Blackpool to be promoted 2020/2021
Brentford to be promoted 2020/2021

All has happened! Yet saying iv lost.

DISGRACE

June 1, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, we’re so sorry about your recent experience. As we've been informed, your issue is now resolved.
Please let us know if you have any further questions by contacting either via 24/7 live chat or via email support@betbull.com.

Rated 1 out of 5 stars

Won the golf yesterday

Won the golf yesterday. Berndt Weisberger 20/1, tournament finished around 4.30pm yesterday, 6am the next day and still not been paid, the defenition of a bad bookmaker, quick to take the money, slow to pay it back

May 31, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, we’re so sorry about your recent experience. As we've been informed, your issue is now resolved.
Please let us know if you have any further questions by contacting either via 24/7 live chat or via email support@betbull.com.

Rated 1 out of 5 stars

I've only just recently joined betbull

I've only just recently joined betbull, i was verified straight away and able to deposit. I've only had 3 small wins, but never had any trouble withdrawing...until yesterday. I was sent an email saying I had to verify my account. I explained I didn't have a passport or driving license as medical issues have prevented me from flying or driving so I've had no need to apply for them. I was sent a link and basically told that's what they expect, i had to send a pic of myself holding my photographic ID which I don't have. I only wanted to withdraw £40 winnings, it understand if It was 400 or 4000, ive now been locked out of my acct. Complete con artists. Stay clear

May 26, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, we're really sorry to hear about your recent experience.

We’re currently investigating the issue, but we need you to confirm your account. Please reach out to us at support@betbull.com or via the 24/7 support chat, so that we can sort everything out.

Rated 1 out of 5 stars

Theives and liars

Joined recently and deposited 5o pound. They verified me and when i deposited they closed my account. Sent documents in twice and they wont reply. Disgusting customer service who are not interested. Should of read the reveiws

May 19, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, we’re really sorry to hear about your recent experience.

We’re currently investigating the issue, but we need you to confirm your account. Please reach out to us at support@betbull.com or via the 24/7 support chat, so that we can sort everything out.

Rated 5 out of 5 stars

Fantastic concept

Fantastic concept and love betting like this.

Not had any problems with withdrawing, it was quick for me :)

May 18, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, thanks for taking the time to give your feedback. We really appreciate it. We’re constantly working on improving our service, so please let us know about your future experiences by emailing us at support@betbull.com.

Rated 1 out of 5 stars

Anyone who is dealing with similar…

Anyone who is dealing with similar issues file a complaint to the gambling commission and hopfully they will deal with them surely it’s illegal what they are doing

May 15, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi,
We kindly ask you to contact us directly via email to support@betbull.com or via live chat, so we can identify your account and assist you on the matter.
We hope this case will be resolved as soon as possible.

Rated 1 out of 5 stars

Disgustingly bad service

Disgustingly bad service. Over two months unable to access my account. I’ve sent everything in required yet it appears a simple task takes two months and counting to sort. Absolutely terrible.

Regarding your reply, I hope you are joking. All I’ve been doing for the last month is email you

May 8, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, we're really sorry to hear about your recent experience.

We’re currently investigating the issue, but we need you to confirm your account. Please reach out to us at support@betbull.com or via the 24/7 support chat, so that we can sort everything out.

Rated 1 out of 5 stars

The cashout is never available for me…

The cashout is never available for me even on simple bets that are supposed to have cashout eg ..over1.5 goals or both teams to score ..it says 'cashout unavailable' even when everything is winning .. I never had this problem on other sites like bet365 ..paddy power etc i would honestly stick to the main bookies..dont waste your time with these and i have seen a lot of reviews about withdrawal problems so im not going to use these anymore!

May 7, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, we’re really sorry to hear that you weren’t happy with your recent experience with us.

Please note that we provide a range of different features that each have their own terms and conditions (including the cash out).

If you have any questions, please feel free to get in touch. You can email any questions to support@betbull.com or by contacting us via the 24/7 support chat.

Rated 1 out of 5 stars

Absolutely USELESS and poor betting app…

Absolutely USELESS and poor betting app .... don’t open !!! reviews don’t lie.... winning ratio close to Zero, layout worse then poor, rewards and excitement close to ZERO... I closed it after using it for less then 20min... there many more better apps or sites... check reviews before you want to open it.

May 6, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, thanks for your feedback. We're really sorry to hear about your recent experience.
Rest assured we are licensed and regulated by the UK Gambling Commission and all payouts are determined by an industry-approved random number generator.
If you have any further questions, please email us at support@betbull.com or contact us via the 24/7 support chat.

Rated 1 out of 5 stars

Terrible worst site ive played on.the…

Terrible worst site ive played on.the layout is awful,wanted to place a bet on horses on laptop.wouldnt let me..casino poor.little well known games..deffo wont be back!!!!

May 1, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, we’re really sorry to hear that you weren’t happy with your recent experience with us.

We want all of our customers to be happy, so can you give us a little more information about what happened? Please send details to support@betbull.com or by contacting us via the 24/7 support chat.

Rated 2 out of 5 stars

quick to restrict

good sign up offer and promotions just a shame you will only be allowed to bet for a couple of weeks until the restrictions kick in and max bet will be pennies.

April 22, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi Paul, we’re so sorry about your recent experience. It’s important to us that our customers are happy and we’d like to resolve the issue.

Please tell us more about what happened by sending details to support@betbull.com or contacting us via the 24/7 support chat.

Rated 1 out of 5 stars

Avoid

Avoid avoid avoid. Wish I read the reviews first. They keep rejecting my withdrawal even though I'm fully verified. First was told that my bank rejected the payment (lol, never happened before but ok), then asked me if my card expired. I mean unless it expired overnight, since I clearly used it to deposit money the previous day. Now, it's a technical error.

They are clearly delaying or avoiding paying out by coming up with these terrible excuses. Stick with the proper bookies, the free bet offer is not worth it!

Edit: They rejected my withdrawal again and keep blaming it on my bank. Sending the same email over and over again and telling me my bank declined it. Most likely won’t see that money again. Please don’t use these crooks!!!

April 18, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, we’re really sorry to hear about your recent experience.

We’re currently investigating the issue, but we need you to confirm your account. Please reach out to us at support@betbull.com or via the 24/7 support chat, so that we can sort everything out.

Rated 1 out of 5 stars

They do not pay out

They do not pay out. I have had the same experience as many others on here, deposited money, won the bets then they fail to pay out citing verification issues. Really really poor. Avoid and use one of the well know bookmakers, any promotions are also a waste of time.

UPDATE - PLEASE NOTE - there is a standard response to say they are looking into it on most comments - however the official line I had from them was "The decision on your case was based on these terms, it is final and may not be discussed."

They then stop responding to formal complaints, so in essence they have kept your money and there is nothing you can do about it.

I would urge anyone in the same position to flag this up with Gambling Commission - they need to be looked into.

April 14, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, we’re really sorry to hear about your recent experience.

We’re currently investigating the issue, but we need you to confirm your account. Please reach out to us at support@betbull.com or via the 24/7 support chat, so that we can sort everything out.

Rated 4 out of 5 stars

Bit apprehensive but they're Ok

Quick age verification. No docs required. Opened account to punt on the UK horses and a bit of casino action
Deposited and lost £999.
Deposited another £999 and won back losses.
Then got pulled in for verification. Took too long (5 days) and got expedited by very polite and and useful chat (No queues)
Won a couple of grand and withdrew about 1000... horseracing bets then started to be restricted
This first withdrawal took a week+ to appear in my bank (again, on line chat appeared to help)
Racing bets now limited to win between £0 to £250... no rhyme or rhythm... unsure how they decide what will get laid
Banged away here and there for a few weeks... using slots, horses and casino
Ended up withdrawing about £4600 more than my total deposits (£1998) and was paid very quickly on each withdrawal after first
Didn't use my free £100 bets because they expired during delay in doc verification (semi irtitating)
But all withdrawals were paid even though trustpilot reviews made me nervous
I would still be using betbull but they dont seem to want my racing bets (that is defo a mistake of theirs)
They seem fine to me

April 14, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, thank you for your positive feedback. It’s important to us that our customers are happy and we’d like to resolve the issues you mentioned.

Please reach out to us at support@betbull.com or via the 24/7 support chat, so that we can sort everything out.

Rated 5 out of 5 stars

Withdrawn money not received in my bank account

I have now changed my rating to 5 star because Betbull have paid me and I cannot complain about anything else. Thank you.

Previously: I have won 3 bets with betbull, and withdrawn all 3. The first one I withdrew I have received in my account, the third one I withdrew is also now in my account (within 2 hours). I thought this was amazing...

However the second one I withdrew, on the same day as the first one, has not been received into my bank account. It's now been 2 days... I contacted customer services only for them to tell me that they have paid me. I am not a crook, I wouldn't lie about this, the money has not arrived into my account.

I would appreciate it if betbull could do something about this and I would be happy to change my rating to 5 STAR if they sorted this out!

April 13, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, thanks for the great review. We really appreciate it. We are constantly working on improving our service, so please let us know about your future experiences by emailing us at support@betbull.com.

Rated 5 out of 5 stars

I moved to this website as the usual…

I moved to this website as the usual big hitters promise you the world and give you nothing, excellent odds boosts and loyalty boosts and never had a problem with withdrawals if you like your football accas get betbull

April 13, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, thanks so much for your 5-star review. We’re so happy to hear you're enjoying your time with us. We hope the fun continues and that you manage to bag yourself some big wins. Best of luck, always.

Rated 1 out of 5 stars

Dreadful

Dreadful. Not happy. They kept my win money etc same as all other awful reviews here.

April 12, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, we’re really sorry to hear about your recent experience.

We’re currently investigating the issue, but we need you to confirm your account. Please reach out to us at support@betbull.com or via the 24/7 support chat, so that we can sort everything out.

Rated 1 out of 5 stars

AVOID WORST SITE EVER!

AVOID!!!!!!
WORST GAMBLING SITE I HAVE EVER USED

I have used most betting sites. I thought, I would give this site a try. As were offering, deposit and bet £20, receive £40 in free bets for the grand national. I followed the link, but on registration no mention of the offer.
Created account and deposited £20.

I was awarded £20 of free bets. I spoke on chat, they apologized and granted me the extra £20 free bets.

I used £20 worth of bets. Tried to use the other free bets and they were locked and couldn't use them.

Spoke on chat and they stated that i had used the matched deposit welcome offer. Because of this I could not use my other free bets.

Bunch of thieving crooks.
Just look at the other reviews, it speaks volumes. I then said I wasn't happy. The admitted it was their mistake but refused to give any goodwill gesture of a free bet.
I complained.... Guess what they closed my account down.

Avoid thieving crooks. Hope you go out of business!

April 11, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, we’re really sorry to hear that you weren’t happy with your recent experience with us.

Please note that we provide a range of different features that each have their own terms and conditions (including the welcome offer).

If you have any questions, please feel free to get in touch. You can email any questions to support@betbull.com or by contacting us via the 24/7 support chat.

Rated 1 out of 5 stars

Joined up to Betbull for the grand…

Joined up to Betbull for the grand national. Only bet once a year as a family thing its a tradition for the grand national. Anyway I deposited money placed my bets. All seems to be fine. Then when I came to withdraw my winnings my account is restricted, I can't withdraw anything. Then I speak to customer service who are the worst customer agents I have ever spoke to they don't care and instead threatened to close my account and keep all of my money. This is plain simple they are taking your money and not giving it back to you. Scamming you out of what is yours. They have made it impossible for me now to get my money back. Am 20 quid down after being scammed and with winnings of 40 quid I will never see either. Am really annoyed with this site and its needs investigating and shut down in the UK. Do not use this site.

April 11, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, we’re really sorry to hear that you weren’t happy with your recent experience with us.

We want all of our customers to be happy, so can you give us a little more information about what happened? Please send details to support@betbull.com or by contacting us via the 24/7 support chat.

Rated 1 out of 5 stars

Sketchy Staff & Dodgy Platform

Verified my account 6 times over the last year and out of no where my account becomes deactivated for "KYC Verification Failure". For the 6th time I sent Bank Statements, Drivers License & Payslips all of which I was promised all would be verified within 48 hours. 2 weeks later and still nothing, Live Chat are next to useless and don't know there ar*e from there elbow. Continual loop of "You'll be contacted in due course" which is the standard script these people get. They're quick to take your money but hate giving anything back to you. I would never play with BetBull again, the Live Chat team are small and extremely rude, I'm 100% sure they break some form of law with the handling and the fact you have no visibility to any form of information they hold on you. When they mess up badly they offer you a measly £5 Free Bet and expect you to be very sincerely grateful.. Multi million pound company and they provide you with a Virtual £5 and nothing more. The booster is rigged and you will only ever get a 5% boost. The Cash Out option is next to useless and has a mind of it's own, but Live Chat folk AGAIN tell you "Cash Out is not a guaranteed feature" which is very ironic when you're trying to cash out very big amounts. The system they use is also dated, 2 years ago I won £3,150 (Still have screenshots) that I fairly won, but then within 10 minutes the money was automatically taken back out of my BetBull account because of a "Software problem" and apparently not a single person reported any form of issue, so the software issue had only affected myself after winning £3k... SEEMS LEGIT!!!!!
So they cleverly find there way out of every pot hole. Dodgy company and useless staff working there. Have had nothing but continual problems with BetBull. I would not recommend anyone use them because you will just end up fed up and wound up.

April 9, 2021
Unprompted review
Betbull logo

Reply from Betbull

Hi, we're really sorry to hear about your recent experience.

We’re currently investigating the issue, but we need you to confirm your account. Please reach out to us at support@betbull.com or via the 24/7 support chat, so that we can sort everything out.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look