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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the platform's reliability and the speed of payouts, especially for crypto transactions, with some noting quick withdrawals and responsive support. People also find the service to be excellent, with many praising the customer support for being fast, professional, and helpful. The platform is often described as smooth-running and easy to use for deposits, withdrawals, and transfers, making it a preferred choice for sports betting for some users. However, some people were dissatisfied with the payment process, reporting issues with deposits not being added to accounts and difficulties with withdrawals, including accounts being blocked or funds frozen without clear reasons. There are also concerns about customer service, with some reviewers experiencing unresponsiveness, contradictory information, or delays in resolving issues, particularly regarding account verification and access to funds. The response time for certain processes, like crypto withdrawals, is considered slow by some compared to other platforms, and a few customers reported issues with bet settlements and the website crashing.

What people talk about most

Payment

People report ambiguous experiences with payment, with many customers expressing significant frustration... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with some customers praising the politeness,... See more

Response time

Reviewers highlight negative aspects of response time, with many reporting slow, vague, and unhelpful replies... See more

Website

Users describe ambiguous interactions with the website, with some customers having great experiences,... See more

Service

Customers consistently note ambiguous experiences with service, with some reviewers describing it as perfect,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I once complained about betinasia back then in 2018 that their $100 minimum withdrawal was too high and thankfully they reduced it to $50 (I applaud them for being considerate). Now my plead to betina... See more

Company replied

Rated 3 out of 5 stars

I Have contact support team for 6 weeks i Have no answer !!! Deposits with European VISA or Mastercard îs not working

Company replied

Rated 4 out of 5 stars

( this review is for every better that hesitates to use BIA because of the 1 star comments) I am using BIA for over a month, firstly i thought its a scam and i would lose money but for a month i have... See more

Company replied


Company details

  1. Betting Agency
  2. Online Sports Betting Vendor

Written by the company

BetInAsia is a betting brokerage that offers the BEST ODDS and liquidity on a wide range of betting markets and products, provided by the most reputable Asian bookies and betting exchanges. Most popular payment options are available without fees. Winning players are welcome and never limited!


Contact info

2.9

Average

TrustScore 3 out of 5

213 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 86% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best betting broker on market

This is the best betting agent on market. The only thing you have to make is doing full KYC then you'll have flawless withdrawals within 24 hours. Their platform is designed specifically for high rollers. 1 free withdrawal per month and next withdrawals with a 2% fee is totally understandable, I'm ok to pay for their great service.

March 17, 2026
Unprompted review
BetInAsia logo

Reply from BetInAsia

Hello Bubble,

Thank you for taking the time to share your experience.

We’re glad to hear that you’ve had a smooth experience with both our platform and the payment process. Ensuring secure and efficient transactions, while maintaining a reliable service for all clients, is one of our top priorities, and your feedback reassures us that we’re on the right track.

We also appreciate your understanding regarding our KYC procedures and withdrawal policy. These measures are in place to ensure a safe, compliant, and sustainable environment for all users.

Thank you once again for your support, we truly value it and look forward to continuing to provide you with a high-quality service.

Best regards,
Team BetInAsia

Rated 1 out of 5 stars

Negligence Of Logical Positivism

Bots recycling templates conspicuously lacking normative rationality

March 1, 2026
Unprompted review
BetInAsia logo

Reply from BetInAsia

Hello Alexander,

Thank you for sharing your feedback. We take all concerns seriously; however, we are currently unable to provide a proper feedback as we cannot identify you as our unique customer based on your Trustpilot profile alone.

We previously reached out via the Trustpilot reporting tool requesting additional information to help us locate your account, but we have not yet received a response. Without these details, we cannot investigate the specifics of your case further through this platform.

However, we are confident that all requested information and assistance have been provided via email. We kindly encourage you to refer to our most recent email correspondence, which outlines the details regarding your concern.

If you believe anything has been overlooked, or if you feel that your concerns were not addressed appropriately, please do not hesitate to contact us directly and provide additional information so we can investigate further.

Thank you for your understanding.

Best regards,
Team BetInAsia

Rated 1 out of 5 stars

Suspicion of Systematic Manipulations and Selective Voids of Winning Bets

I am a bettor with several decades of experience in the industry. Over the years, I have worked with almost every major brokerage platform, but I have never encountered anything like this! Initially, my experience with BetInAsia BLACK was positive — for 4 months of play, everything was perfect, with not a single voided bet. However, the situation changed drastically: as soon as I overlooked one returned (voided) bet, the voids suddenly started happening on a systematic scale.

Why this points to deliberate manipulation by the broker:

Question of Synchronicity: A logical question arises: Why were there zero voids during 4 months of play, and suddenly everything changed, with voids pouring in from different bookmakers?! How is it possible that independent providers suddenly started failing precisely when my profit became consistent?

The Deposit Ceiling: I noticed a disturbing pattern: I was no longer allowed to let my balance rise above my initial deposit. As soon as I reached a profit margin, I was immediately grounded by these confiscations. The platform acted as a hard cap on my growth — any amount exceeding my deposit was instantly targeted and voided under the guise of returns.

Selective Hunting for Winnings: Not a single losing bet has ever been voided. As a professional, I understand that when technical issues occur exclusively on profitable trades after a long period of play — it is not a coincidence, it is a conscious correction of the player's balance.

The Manipulation with Pin88: BetInAsia support assured me that the issue was specific to Sing2. I disabled this provider following their advice, and on the very next day, the voids started on Pin88! I must emphasize: Pinnacle (Pin88) in the professional market does not provide voids for winning bets after the event has concluded. This is an ironclad fact. Therefore, these winnings are disappearing on the BetInAsia side.

Deliberate Ignorance of My Proposal: I directly suggested to the broker: if these bookmakers are indeed fraudulent, stop cooperating with them so as not to compromise your clients. My request was completely ignored. It is evident that it is profitable for BetInAsia to maintain such gray zones to use them as a cover for confiscating winnings.

Contradictory Statements from Support: On March 6th, they officially admitted in writing that they were experiencing technical issues with the settlement of bets on the BLACK platform. Yet, by March 7th, they abruptly changed their story, claiming they are not involved and it is a bookmaker's decision. This shift is a blatant attempt to evade responsibility.

In my extensive experience in betting, I have seen a lot, but I have never seen such blatant misappropriation of winnings! Your success here is nothing more than an illusion of security. The broker manipulates results post-factum. Even playing in Pin88 will not protect you from BetInAsia's internal interference.

I have screenshots of all my bets and the full chat history with customer support. I am ready to provide all these proofs upon request to verify my claims and resolve this issue.

MY RESPONSE TO BETINASIA'S TEMPLATE REPLY:
BetInAsia: A Sophisticated Scam Cloaked as a Brokerage.
​Your reply is a blatant lie and a disgrace to the industry. Let’s be clear: You are not a "middleman"; you are a facilitator of theft. You lure professional bettors with promises of high limits and "BLACK" platform reliability, only to act as an accomplice when your shadow providers steal the winnings.
​"No authority to influence"? That is pure gaslighting. You choose the providers. You integrate their API. You take my money. You profit from my turnover. Therefore, you are 100% responsible for the integrity of the settlements. If your platform allows for winning bets to be voided systematically while losing bets are kept, it is a rigged scam, not a betting service.
​You are selling a fraudulent product. By refusing to settle these bets, BetInAsia is effectively pocketing the funds under the guise of "bookmaker decisions." This is the definition of a "bucket shop" operation.
​I am done talking to your template bots. This evidence is being blasted across SBR (SportsBookReview), BMR, and every major Discord/Telegram community for high-stakes bettors. I will make it my personal mission to ensure that your "BLACK" platform is recognized for what it is: a trap for professional capital.

December 17, 2025
Unprompted review
BetInAsia logo

Reply from BetInAsia

Hello Vasyl,

Thank you for taking the time to share such a detailed review. We genuinely appreciate your feedback and the level of experience you bring.

We fully understand how unsettling it can be when your experience does not align with your expectations, particularly after a period of consistent activity, and how this can affect your overall confidence in the platform. Your observations are noted, and we completely empathize with why this would raise serious concerns from your perspective.

At the same time, we would like to clarify an important aspect of how our service operates. As a betting broker, BetInAsia provides access to various bookmakers, but the settlement of bets, including any decisions related to voided wagers, is determined solely by the respective bookmakers. Regrettably, this means we do not have the authority to influence or reverse such decisions, even though we understand how impactful they can be for our clients.

Please rest assured that we do not benefit from or influence bet settlements, and we take any concerns about fairness and integrity very seriously. We are always happy to review detailed cases internally and escalate them with the relevant providers where possible.

Once again, we truly regret the negative experience you’ve had and we hope we can turn into a positive one and reestablish the trust in our platform.

Best regards,
Team BetInAsia

Rated 1 out of 5 stars

The system is completely unstable:

The system is completely unstable:

Odds Discrepancy: The market price (world trade sites) was 3.50, the interface showed 1.11, and the bet was "confirmed" at 1.36.

I am calling them out on their own Rules & Terms, specifically:

Clause 11.3: Which states that in the event of a technical malfunction, the operator has the right to void bets. Since I have provided screenshots showing the system couldn't even decide if the odds were 1.11 or 1.36 for the same Bet ID, this is a textbook "technical malfunction."

Clause 11.5: Which they are trying to hide behind to avoid liability, yet they conveniently ignore that a malfunctioning system cannot produce a valid, binding contract between the player and the bookmaker.

By ignoring these clauses and refusing to void the bet, BetInAsia is selectively enforcing their terms to the detriment of the customer.

Ghosting Support: Agent and the support team have completely stopped responding once I requested a Deadlock Letter for legal escalation. They are actively obstructing the dispute process.

If they are not following their rules, any other discussion is unnecessary.

If you value your money and want a system that provides stable data, stay away from BetInAsia and their Sharp Exchange.

March 7, 2026
Unprompted review
BetInAsia logo

Reply from BetInAsia

Hello Stefan,

Thank you for sharing your detailed feedback.

We understand the importance of the points you raised and regret that the outcome was not what you expected. However, as previously explained via email, after the conducted review, the relevant department has confirmed that the bet in question was fairly matched and settled. As no indication of technical issues were found that would justify voiding the wager, the bet will stand as lost.

Thank you for your understanding.

Best regards,
Team BetInAsia

Rated 1 out of 5 stars

I placed bets with them a long time ago…

I placed bets with them a long time ago and my account was verified. I withdrew money once. Now they've asked me to verify again. I provided the same documents. They didn't verify it and rejected the withdrawal. Don't deposit or bet with them; they're just stealing your money.

March 5, 2026
Unprompted review
BetInAsia logo

Reply from BetInAsia

Hello Nik,

Thank you for sharing your feedback. We take all concerns seriously; however, we are currently unable to provide a proper feedback as we cannot identify you as our unique customer based on your Trustpilot profile alone.

We previously reached out via the Trustpilot reporting tool requesting additional information to help us locate your account, but we have not yet received a response. Without these details, we cannot investigate the specifics of your case further through this platform.

Regarding your concerns about documentation, we are confident to say that our team has already provided a clear and detailed explanation via email by now, regarding the status of your account and the specific reasons why the recent documents provided could not be accepted.

Our verification processes are in place to ensure the highest level of security and compliance with regulatory standards. We encourage you to refer back to our latest email correspondence, which outlines the necessary steps to resolve this matter.

Best regards,
Team BetInAsia

Rated 5 out of 5 stars

Very happy with the service

I am very happy with the service, especially the variety of options available, such as the Exchange and Pinnacle. Additionally, Support team is VERY VERY quick and helpful.
I am also excited about the upcoming change next week regarding fee-free deposits and withdrawals.
Yuhuuuuu!!!

February 27, 2026
Unprompted review
BetInAsia logo

Reply from BetInAsia

Hello Unai,

Thank you so much for your amazing feedback!

We’re thrilled to hear that you’re enjoying the variety of products available, and that our support team has made such a positive impression with their speed and helpfulness, we’ll be sure to pass your kind words along to them! Also very pleased to hear that our recent payment changes has made a positive impact to your experience.

Thanks again for being part of our community!

Best regards,
Team BetInAsia

Rated 2 out of 5 stars

Withdrawal Should not be this hard

I set up a BIA account a few years ago, deposited some money, bet away not really winning or losing much. For the last few months I have barely bet with them so thought I'd withdraw my 115 euro yesterday.

First I was asked to confirm my identity by sending them a bank statement, which I did. I was then told I could proceed with the withdrawal, so I tried to withdraw to my bank. As I did, I received no notice that the withdrawal was unsuccesful. There was an email that said Hello ******, no content, then kind regards.

Thinking this must be some automated email, I ignored it.

So today, I contacted them to be told that because I had depostited with Skrill, I must now withdraw with Skrill. It was 100 euros and it was annoying, but what can you do?

Then no matter how many times I tried to withdraw it led me to a page saying I could only have one tab open, even though I only had one tab open. So I was advised to delete all my browsing data and try it incognito. OF course that didn't work either.

So I was told to use a different device, and hey presto it worked.

Withdrawing money, especially the paltry sum I was withdrawing should not be this hard. I would advise ANYONE, be they a big bettor or a little bettor like me, to only deposit as you need to.

Also, I wouldn't be taking any sign up offers. The rollovers take a lot of time if you're a recreational punter like me.

February 2, 2026
Unprompted review
BetInAsia logo

Reply from BetInAsia

Hello Sir,

Thank you for taking the time to share your experience. We appreciate the detailed feedback and the opportunity to clarify a few important points.

At BetInAsia, operating in a secure, compliant, and fair environment is a top priority. Kindly take note that identity verification (KYC) and payment method consistency are standard, industry-wide requirements designed to protect customers, prevent fraud, and comply with regulatory and anti–money laundering obligations, and are inline with our T&C.

On signup offers, these are always a personal choice and depend entirely on an individual customer’s betting style and expectations. All bonus terms, including wagering requirements, are clearly stated in our T&Cs prior to opting in, allowing customers to make an informed decision.

We take feedback seriously and continuously work to improve both our platform and user experience, while maintaining the highest standards of security and compliance. Thank you again for your comments and for being a BetInAsia customer.

Best regards,
Team BetInAsia

Rated 5 out of 5 stars

Highly recommended

Excellent platform for investing in sports betting. It has an exchange and access to bookmakers. All in one! It offers various deposit and withdrawal methods. I use cryptocurrencies because it's very practical, fast, and cheap.

February 2, 2026
Unprompted review
BetInAsia logo

Reply from BetInAsia

Hello Ramonsiito,

Thanks a lot for the great feedback. We really appreciate you taking the time to share your experience.

We’re glad you’re enjoying the all-in-one setup. Combining exchange markets with access to bookmakers is exactly what we aim for: giving users flexibility, sharper opportunities, and full control in one place.

It’s also great to hear crypto is working well for you. Fast, efficient payment options, are a core part of the experience we want to deliver, especially for users who value speed and low fees.

Thanks again for being part of our community and trusting us for your sports investing. We’ll keep pushing to make it even better!

Best regards,
Team BetInAsia

Rated 5 out of 5 stars

Excellent and quick customer service.

Excellent and quick customer service.

January 12, 2026
Unprompted review
BetInAsia logo

Reply from BetInAsia

Hello Damian,

Thank you for taking the time to share your experience! Providing efficient and attentive support is something we take great pride in, and it’s great to know your experience reflected that.

Thank you for choosing us!

Best regards,
Team BetInAsia

Rated 3 out of 5 stars

BetInAsaia Should Kindly Reduce Minimum Deposit and Withdrawal

I once complained about betinasia back then in 2018 that their $100 minimum withdrawal was too high and thankfully they reduced it to $50 (I applaud them for being considerate). Now my plead to betinasia is to help us reduce the deposit and withdrawal to $10 or $15 the way most of their competition are already doing. I'm a bit confident with betinasia but the higher money require to risk for betting is already making me to bet in alternative platforms with lowering money risk involvement. BetInAsaia Help Usssssssssss!!!!!!!!!!!!

June 12, 2025
Unprompted review
BetInAsia logo

Reply from BetInAsia

Hello Sir,

Thank you for sharing your feedback and for taking the time to outline your experience with us over the years.

We appreciate you acknowledging the previous adjustment to our withdrawal limits and understand your perspective regarding lower deposit and withdrawal thresholds. Your comments reflect how important flexibility and accessibility are for our customers, and this is something we continue to review as part of our ongoing product and policy development.

While we’re unable to make immediate changes, feedback like yours is valuable and is shared with the relevant teams for consideration. We’re grateful for your continued confidence in BetInAsia and for being open about where we can improve.

Thank you again for your support.

Best regards,
Team BetInAsia

Rated 5 out of 5 stars

BetInAsia 👍

I have only positive experiences with BetInasaia. They are reliable, fast payouts, quick responses from customer service. I've been using them for about 1 year, I've never had any problems with them.

December 20, 2025
Unprompted review
BetInAsia logo

Reply from BetInAsia

Hello Szabolcs,

Thank you for taking the time to share your experience. We’re delighted to hear that your time with BetInAsia has been nothing but positive.

Your trust and continued use of our platform mean a lot to us, and we look forward to continuing to provide you with the same high standard of service.

Best regards,
Team BetInAsia

Rated 5 out of 5 stars

World-Class Brokerage with Fantastic Support

​I highly recommend this betting brokerage. In my experience, BetInAsia is one of the best in the world. I have never had a single issue with their service. Furthermore, the customer support is absolutely fantastic. They are always quick, helpful, and professional. A genuinely top-tier platform.

December 10, 2025
Unprompted review
BetInAsia logo

Reply from BetInAsia

Hello Hernani,

Thank you for your kind words and recommendation. We’re truly pleased to hear that your experience with BetInAsia has been consistently positive and that our services overall have met your expectations.

Providing a reliable, professional platform alongside responsive and helpful support is something we place great importance on, so feedback like this means a great deal to our team.

We appreciate your trust and continued support, and we look forward to many more years to come.

Best regards,
Team BetInAsia

Rated 1 out of 5 stars

Stole about €70,000

Horrible company! This is the worst I've ever encountered! Last year, they stole about €70,000 from me, accusing me of fund passing. Before that, I had deposited about €40,000. All of these funds were confiscated under the pretext of my involvement in illegal activity. I was regularly placing regular bets, the same as always, before I started trading big. At some point, they blocked my accounts, citing an investigation that lasted two months. After that, they emailed me a confiscation verdict, and then gradually stopped responding to my inquiries.
After some time, I tried to contact their regulator in Curacao, but it turned out that this regulator is just as scammer as the BIA. They have absolutely no interest in protecting the interests of the victims of fraudulent brokers; on the contrary, they work in tandem with them. This is why many such organizations are licensed in Curacao. Unfortunately, nothing has changed at this point. I essentially lost €70,000, and the scammers continue their operations. This shouldn't happen! So be careful and avoid this broker if you have significant capital and want to trade big.

December 5, 2024
Unprompted review
BetInAsia logo

Reply from BetInAsia

Hi Magnus,

Thank you for sharing your concerns.

While we can not confirm your identity, hence your BetInAsia account as well so we can provide a proper feedback, we would like to clarify that BetInAsia follows strict internal procedures, regulatory and/or third-party requirements, and established Terms & Conditions for all account reviews, investigations, and decisions. Any action taken, is based solely on the outcome of these procedures and is communicated transparently via official email correspondence.

We understand that such situations can be frustrating, especially when high amounts are involved, but we can only act on verified information and the conclusions of our compliance team.

We remain committed to fair handling of all accounts and to maintaining full compliance with regulatory and/or third party standards and requirements, and our Terms & Conditions, all in order to keep a secure environment for our customers.

Best regards,
Team BetInAsia

Rated 1 out of 5 stars

Do not use this platform

Unjustified delayed withdrawals require identity verification . Withdrawal exceeding 24 hours. In my experience, once a platform starts verifying your identity, it's not far from becoming unable to withdraw funds.

December 4, 2025
Unprompted review
BetInAsia logo

Reply from BetInAsia

Hello Michael,

Thank you for taking the time to share your feedback.

While we understand that any delay can be frustrating, we want to highlight that our procedures follow strict compliance requirements and are fully aligned with our Terms & Conditions as well as standard industry practices. Identity verification is a routine security measure required not only by us, but also by third-party providers, payment institutions, and relevant regulators. These checks are essential to ensure the highest level of safety, compliance, and protection for all customers.

If you would like us to review your case in detail, please feel free to reach out through our official support channels with information that helps us locate your account. We will be more than happy to assist further.

Best regards,
Team BetInAsia

Rated 1 out of 5 stars

Never use the Sing2 bookmaker

Never use the Sing2 bookmaker; winning bets will not be paid out. All of them will be void.

November 28, 2025
Unprompted review
BetInAsia logo

Reply from BetInAsia

Hello Gergo,

Thank you for sharing your feedback.

While we understand your concerns, we want to clarify that this does not reflect the actual service provided by BetInAsia.

It’s important to note that BetInAsia is not responsible for settling the bets placed with the offered third-party bookmakers. Each bookmaker independently handles settlement according to their own rules and policies. Also, before placing a bet, customers are clearly informed when a bookmaker is known for having stricter settlement practices.

While we understand that such situations can be frustrating, transparency is always provided upfront so customers can make informed decisions.

If you would like us to look into this further, please reach out through our official support, we’re always ready to assist.

Best regards,
Team BetInAsia

Rated 5 out of 5 stars

Best betting brokerage

One of the best betting brokerage; best odds in the market with Asian bookies and betting exchanges, all in one simple and professional platform. Customer service very fast, professional and kind.

November 26, 2025
Unprompted review
BetInAsia logo

Reply from BetInAsia

Hello Stefano,

Thank you for taking the time to share your feedback! We're absolutely thrilled to hear that you consider us "one of the best betting brokerages."

It's truly rewarding to know that our commitment to providing exceptional service is resonating with you. We also pride ourselves on our fast, professional, and kind customer service, so your feedback on that front is especially appreciated.

Thank you for being a valued part of BetInAsia!

Best regards,
Team BetInAsia

Rated 1 out of 5 stars

My rating is the lowest possible

My rating is the lowest possible. Depositing is fast, but with a high fee. Withdrawal is a terrible process that can get on your nerves. High odds rollover is required (1.50 x 3, if I'm not mistaken). If you haven't done it, they charge you an additional fee, in addition to the standard one, which is 2%.

At Sharp, you can only bet on football, the NBA, tennis, and the NFL, everything else offered has terrible liquidity and it's incredibly difficult to get your bet accepted, even on a league like the NHL.

The site often crashes or is down for maintenance. There are also bets that take hours to settle.

Communication with the chat is difficult, you come across incompetent employees who behave arrogantly. For example, when you ask for a faster settlement of a bet, you are simply told that it has been transferred to the responsible department and that's it. There is no expected time when the bet will be settled, just nothing. You have to write to the Betfair helpdesk for example, so that they can settle your bets, because they clearly do not convey the problem to them at all. This is especially true if the bet is for a small amount of 10-20 euros. Nobody bothers to watch this types of bets.

When withdrawing, it sometimes happens that the money arrives after days. In fact, it also happens that it arrives within minutes, but these are rare cases.

I had a few bets that were incorrectly settled, which resulted in a change in the account balance. This is logical, but it is extremely disappointing that they do not send any notification by email, for example. You need to dig into your betting history to find out exactly what happened.

I lasted about 2 months on this site and just stopped playing there. I highly recommend not playing there. I would vote 0, but the system doesn't allow it.

October 1, 2025
Unprompted review
BetInAsia logo

Reply from BetInAsia

Hello Ivan,

Thank you for taking the time to share your feedback. Unfortunately, we have not been able to identify you as our customer. We also attempted to request additional information so we could investigate your concerns properly and provide a relevant feedback, but we never received a response.

That said, we would like to note that many of the points you mentioned are fully aligned with our Terms & Conditions and reflect common industry standard practices, even better and more transparent than most. We are continuously improving our platform, support processes, and overall customer experience, and constructive feedback is always welcomed.

If you would like us to review your case in detail, please feel free to reach out through our official support channels with information that allows us to locate your account. We will be more than happy to assist further.

Best regards,
Team BetInAsia

Rated 5 out of 5 stars

amazing

amazing, excelent service!!!

November 23, 2025
Unprompted review
BetInAsia logo

Reply from BetInAsia

Hello Dottor,

Thank you for taking the time to share your feedback! We’re thrilled to hear that you enjoy our services. Your support motivates our team to keep delivering the best experience possible!

Best regards,
Team BetInAsia

Rated 1 out of 5 stars

Withdrawal stuck for 10 days, account blocked, no real support

My experience with BetInAsia has been extremely negative. After two days of activity on the platform, I requested a withdrawal on the 12th — and after 10 days I still haven’t received anything.
My accounts were blocked without a clear explanation, and support keeps referring to some “betting activity” review. I placed fewer than 10 simple bets, and the review of such a tiny amount of activity cannot reasonably take this long.

In my opinion, the situation looks highly suspicious, as it feels like the company may be using customer funds for their own purposes while delaying withdrawals.

Support replies are slow, vague, and mostly copy-paste, offering no real solutions. It genuinely feels like the customer is being ignored.

Based on my experience, this service is unreliable, and I cannot recommend it.

P.S. Two weeks after my constant complaints, I received an email stating that they had conducted an investigation and accused me of fund-passing. They provided no evidence of my guilt, only the event ID they believed to be the source of the violation. After I tried to appeal this decision, arguing that the accusations were baseless and that they weren't providing any evidence, which would have been logical, the support team simply stopped responding to my emails. During this time, I wrote them five emails, which they cynically ignored. I should note that I only managed to place fewer than 10 bets in two days of play and never withdrew any funds. Consequently, this shady company appropriated both my deposit and my winnings. In total, I have about 600 EUR left in my account. It's scary to think that in the 21st century, we could be faced with a situation where a bookmaker or broker/agent could appropriate your funds without even bothering to explain the reason, citing the supposed investigation by Sharp Exchange. No documents or transcripts of the investigation were provided. Just words. Perhaps there was no investigation either, who knows. In any case, this creates a precedent of impunity for the broker, who can, at any time, close your account and confiscate your funds. This is unthinkable!
Therefore, I warn anyone considering working with BetInAsia: DO NOT do this under any circumstances! Look at the number of negative reviews on TrustPilot, and everything will become clear to you. BetInAsia are scammers and opportunists! Their customer support is completely inadequate and cynical. Note that the replay they wrote under my review was written after they told me they wouldn't give me my money back and that my account wouldn't be restored. But as you can see, they didn't even mention this in their replay. They simply made a boilerplate replay. Cold-blooded and cynical!
I also urge everyone who has suffered at the hands of this company to repost as much as possible and spread the truth in forums and communities to warn potential clients of the dangers that await them. We must fight the injustice and evil that this pseudo-broker is perpetrating and bring it to light!

November 12, 2025
Unprompted review
BetInAsia logo

Reply from BetInAsia

Hello Alena,

Thank you for taking the time to share your feedback. We understand how concerning this situation may feel, and we would like to provide more clarity.

Please note that occasional account reviews are a standard procedure across the betting industry. These checks are conducted to protect both customers and the platform from potential fraudulent or illegal activities. A review should not be interpreted as an issue that affects the reliability of our service.

BetInAsia is committed to maintaining a safe, transparent, and secure environment for all customers, and such measures are essential to ensuring platform integrity.

Thank you for your understanding.

Best regards,
Team BetInAsia

Rated 5 out of 5 stars

The web interface is easy to use

The web interface is easy to use. Customer support works great. Withdrawals are fast enough. Very good quality of odds. The only drawback with Sharp Exchange is the minimum deposit of €10. They should lower that threshold. I recommend it.

November 21, 2025
Unprompted review
BetInAsia logo

Reply from BetInAsia

Hi Zvonimir,

Thank you for taking the time to share your review!

We’re delighted to hear that you’re enjoying our service overall and that we are meeting your expectations.

We appreciate your feedback regarding the €10 minimum bet on Sharp Exchange. It’s valuable input, and we’ve shared it with the relevant team as we’re always looking for ways to improve our customers’ experience.

Thank you for your recommendation, it truly means a lot!

Best regards,
Team BetInAsia

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