betnation.com.au Reviews 16

TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.1

Average

TrustScore 3 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

terrible customer service

Absolute terrible customer service. I earned $200 in bonus bets and their team decided they could take that from my account. Called customer service and they refused to return my bonus bets. Absolute dog of a company.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Betnation Review

Betnation has been an excellent platform from start to finish. The app is clean, fast, and easy to navigate, and placing bets feels smooth and hassle-free. Withdrawals have been quick, often hitting my account much faster than expected. I’ve found their racing markets especially strong, with good odds and plenty of options across thoroughbred, harness, and greyhound races. Customer support has also been helpful the few times I’ve needed them. Highly recommend

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

Banned from promos out of the blue

Banned from promos out of the blue. Same for Betdeluxe, probably related. Ring customer service "oh, sorry, nothing I can do, that is the "promotions department". Apparently, if you don't lose enough quick enough, they don't like you. Try Betr or Bet365. Betnation sucks.

July 5, 2025
Unprompted review
Rated 5 out of 5 stars

Betnation is Goated!

Don't dwell on those old ancient reviews. I've been on betnation for 5+ years. At the start of the year it has been refurbished and is Top notch. Sometimes my withdrawals come in within minutes an hour on average and 5 hours at the very Max. This Includes weekends or any time. Betnation gives you so many generous bet returns every single day more than any other bookie. I've played every bookie out there. Betnation is top 3 for sure.
Trustworthy and great support there is nothing major I can complain about that comes to mind. 👍 💯

July 16, 2025
Unprompted review
Rated 1 out of 5 stars

I'd give this app minus 100

If I could give this app minus 100, I would. It is useless as has the support been. I've tried so hard to think of a more constructive review but I'm at the end of my tether.
The app constantly crashes every single time I try to click on the next race. When I do get lucky enough to make it to a full race preview and attempt to put on a SRM, it'll sometimes, select your choices but predominantly they will select but the odds won't show nor does the step to add it to your actual bet slip. When you tell customer support, they simply repeat to log out of the app and on the website, uninstall the app then reinstall. Obviously I've done all of that (20+) time's and no joy. Today I clicked a link from one of their text promos and now a new error has popped up saying reload and when you try to it just repeats over and over, so now I can't get into my account full stop.
P.S. I have screenshots of all of the above.

May 10, 2025
Unprompted review
Rated 1 out of 5 stars

Banned after winning promo

They enticed me with super bowl promo. I joined, bet on the promo and won. Within 5 days they had banned me from participating in any further promos.

Their sports betting options are severely lacking. Any sports betters will be better served elsewhere.

I immediately closed my account.

February 10, 2025
Unprompted review
Rated 5 out of 5 stars

Bet Nation is an outstanding betting…

Bet Nation is an outstanding betting app that deserves a solid
5-star rating. The user-friendly interface makes placing bets quick and easy, with a wide range of sports and markets to choose from. Live betting is seamless, and the app's speed ensures you never miss an opportunity. Highly recommended!

December 5, 2024
Unprompted review
Rated 1 out of 5 stars

Zero stars if possible

Zero stars if possible. Opened up the app for Melbourne cup which had bonus back at flemmington and randwick for 2nd or 3rd fixed odds aswell as bonus bet back if 1st leg failed in Melbourne quaddie. Should have had multiple bonus bets back through out the day but nothing showed up in my account. Contacted them and was told that I was sent an email 5 months ago that i never read as it often goes to junkmail telling me I cant get any bonus bets. I read the terms and conditions for the bonus bets in the app on the day and not once was it mentioned that I needed to be pre approved to receive bonus bets. Stay away from them they are a scam

November 5, 2024
Unprompted review
Rated 1 out of 5 stars

Same game multi rip off

If you are placing a same game multi bet be aware, this company makes you have to win all the bets in your multi bet then only pays you on the highest single odd. Its a complete scam. The odds are normally multiplied to give you one big bet. Betnation has a formula that allows them to completely rip you off.

September 13, 2024
Unprompted review
Rated 1 out of 5 stars

Leave well alone

Leave well alone dishonest is a understatement
Refused to honour a deposit bonus bet match
And customer service just awful
I now don’t bet with there sister companies surge and noisy

June 10, 2024
Unprompted review
Rated 1 out of 5 stars

Very scummy site

Very scummy site, "at their discretion" withheld $100 bonus from a promotion AFTER I lost the money. Customer service was incredibly rude, avoid, there are so many better sites - this includes betdeluxe, surge, and noisy which are all part of the same group apparently.

April 6, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look