Betrivers Reviews 299

TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the payment processes, citing issues with withdrawals taking too long and difficulties with account verification. The website and app were frequently criticized for poor navigation, glitches, and a generally negative user experience. Reviewers also reported consistently negative interactions with customer service, describing it as unresponsive, unhelpful, and difficult to access. Many expressed concerns about the fairness of game outcomes and payout rates. However, some people mentioned positive experiences with the company, highlighting fast payouts and excellent customer service from specific VIP hosts. A few other people also felt that the platform was a top-level online casino that paid out quickly.

What people talk about most

Payment

Reviewers express strong dissatisfaction with the payment process. Many consumers report difficulties with... See more

Website

Clients share negative opinions on the website. Many reviewers describe the site as a scam, a joke, and... See more

Customer service

People report negative experiences with customer service. Many reviewers express dissatisfaction with the... See more

Application

Customers consistently note negative experiences with the app. Many reviewers express strong dissatisfaction,... See more

Product

Customers had negative experiences with the product. Reviewers consistently report that the games are rigged,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I’m going to take them to court every review is already everything I said you can’t win u loose thousands and be betting and get small amounts no good boards no bonuses it’s horrible trust am believ... See more

Rated 1 out of 5 stars

PREDATORY INTERFACE & ILLEGAL SUPPORT DELAYS Review Text: "BetRivers Michigan is utilizing deceptive 'dark pattern' interface designs across multiple games, most notably 'Big Fishin Full House.' Th... See more

Rated 1 out of 5 stars

First time customer, and I enrolled under the first time player CASINOBACK which say you can recoup your lost within the first 24 hours. It's been 48 hours and still nothing. When I call the 800 numb... See more

Rated 1 out of 5 stars

WOULD GIVE IT ZERO STARS IF I COULD, bee playing there for about 6 months have NEVER been ahead but maybe 5 bucks, now i dont spend a bunchn of moneybut have deposited about 250 playing 5cent to 25... See more


1.3

Bad

TrustScore 1.5 out of 5

299 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The second they see you ahead by any…

The second they see you ahead by any money. They start limiting your wagers. I used to be able to make $50 wagers No issue. Now everything has to be verified by one of their market specialists. Once again, just another way of making sure they staying control of your money and not actually being fair

November 1, 2025
Unprompted review
Rated 1 out of 5 stars

One of the Worst Sportsbooks around in many ways

From my own experience using 5 sportsbooks in the last 12 years (a few of them I was using at the same time). I can 100% affirm that Betrivers is by far the worst Sportsbook I've used. Their marketing team is as stingy as it gets. Their customer service speed is as slow as it gets. Their resolution skills when issues and errors arise is undoubtedly the worst I've ever seen in any industry. They fail time and time again when it comes to taking accountability for their shortcomings. They used to be decent until about late 2024. After that, it's gone downhill big time. They aren't worth your time and money if you want a competent sportsbook. The most outrageous issue came when I detected that they were giving players half of the loyalty points entitlement for Sportsbook bets compared to what they had listed on their terms in Loyalty section. What did they do? They tried to create ridiculous excuses. Anything but take accountability. Right after they changed they adjusted the terms and pretended like it never happened. I have receipts (screenshots to prove everything)

October 31, 2025
Unprompted review
Rated 1 out of 5 stars

I would give it less but 1 star is the…

I would give it less but 1 star is the least I've play on this app and a diffrent one with the same games and this site and never win on this one and win all the time on the other site dont waste your money here go anywhere else you'll have a better chance in my opinion some shady shit is going on here

October 31, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely crap

Absolutely crap
You're better off flushing your money down the toilet.
You can deposit into your account but you are not going to win anything

October 29, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely horrible

Absolutely horrible. My wife opened the account for me and of course we have the same last name and address. They asked us to send a copy of ID and signed document. Did that and it took me to message them to find out what was the hold up. We send this document yet AGAIN and waited. Now here we are another five days later and I can't use my account. Message them again and they send me the same email about ID request. Even after wanting to just end the account I have to do a process we have done now four or five times. Once I get our refund I swear to NEVER use them or got to the actual casino.

October 29, 2025
Unprompted review
Rated 4 out of 5 stars

In absolutely love BetRivers

In absolutely love BetRivers. Not once have I had any issues, instant cashout can instantly, and pretty consistent with winnings although I am due for a good win. Cough cough. Kidding. Only issue I have had was with a specific game Whitney, it crashes after each spin.

October 16, 2025
Unprompted review
Rated 1 out of 5 stars

Easily one of the worst casino…

Easily one of the worst casino experiences ever. Do not play. Spent $100 on blackjack and didn’t even get to play on 20 $5 bets. If you know black jack I was dealt 17 or 18 on every deal so just stayed on every had while dealer received 19 or 20 without taking a card. How is that ‘playing’?? Just rigged and an awful experience

October 10, 2025
Unprompted review
Rated 1 out of 5 stars

Don’t do it stay far far away from this…

Don’t do it stay far far away from this site. I was playing a game and was for sure the number was falling and it glitched right over it . It was for a grand prize of 11 grand . Stay away from this site. I will deff be sending the game board the video I have of it to . Can’t wait to hear what they say bout how it glitched right over it .

October 6, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM APPPPPPPPPPPP

Deposited 375$ 8 months ago and they refused to give it back without correct documentation so I therefore gave them the right info and then they banned my account same day since then I have been trying to talk to a agent each month and they all tell me that my account is permentaly banned and that the funds will stay inside of the account even though I had already given them the right documents worst app ever they will rob you and then ban you so you can’t do anything about it stay far far away from this shit app !!!!!!!!!!!!

October 5, 2025
Unprompted review
Rated 1 out of 5 stars

Scamming every day

What is wrong with this whole site. You would think with all you geniuses sitting around, not doing jack, that you would be able to figure out how to not make it look not so obvious that you're raping everybody.. -10 Stars. Over your scams!!

October 4, 2025
Unprompted review
Rated 1 out of 5 stars

THIS CASINO IS A RIP OFF

THIS CASINO IS A RIP OFF. YOU NEVER WIN BIG OR SMALL. I BONUS ONCE OR TWICE THAT'S IT!! ALL BET RIVER DO IS TAKE YOUR MONEY. I LIVE IN MICHIGAN I CAN GO INTO 3 CASINO. IM DELETING THIS APP. THEY TAKE AND NEVER GIVE BACK!!!!

September 28, 2025
Unprompted review
Rated 1 out of 5 stars

Don't do it

Don't do it , I had to cut myself off completely , it started glitching and whipped my account clean , it's a scam waiting for customer service all day it will go from 54 in line I'll wait until it goes down to 33 then it will go back up again , Do yourself a favor stay away like the plague

September 25, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid!!

Avoid!!! I play Cash Stike Hotstepper, Megaways and Win Boost on other sites. When I hit the bonus on these other sites I get a great return. The bonus on this site pays nothing. On 50 dollar spin on bonus got maybe 100 dollars. On other sites it it thousands. This happened several times. Please dont waste your money

September 13, 2025
Unprompted review
Rated 1 out of 5 stars

Backwards organization…

I signed up for betrivers and deposited money and played games. On my last deposit they blocked me from using it. They wanted verification after 3 deposits were lready made. I've called and couldn't get a hold of them for 24 hours. Talked to them on phone and they said they would expedite it only to get denied again they say they dont except digital copy of photo ID. Morons what the world do you think you asked for to begin with. Now I have money on their site and denied access to it. Very backwards company.

September 19, 2025
Unprompted review
Rated 1 out of 5 stars

Payout times are unacceptable

This has to be the worst site out there. The gaming commission should be monitoring them better. They have no issue taking your money, but go ahead and withdrawal it. Other sites pay out with 24 hours. This site takes days, even on minor payouts. What an absolute sham.

September 12, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible no matter how much money you…

Horrible no matter how much money you be or pay or keep paying the payouts are so little and then trying to get the jackpot above it no matter how big it grows. It will not come out until it’s ready and then it’s like the lowest payout ever.

September 7, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look