Betterfelt Reviews 165

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

An excellent product, shipped in a timely manner. Our slippers are toasty warm and comfortable right out of the box. Fit and finish details are spot on. We opted for the rubber soles, and they work... See more

Rated 3 out of 5 stars

I like that the company pays fair wages to the artisans. The slippers had a very strong odor that I have noticed with other direct Asian imports. Maybe this wears off with time. Despite following th... See more

Rated 5 out of 5 stars

Superb product and excellent service. Speedy response to emailed query and fast, efficient delivery to UK. Courier arrived within advised time frame, despite pressures caused by Covid and Christmas on... See more

Company replied

Rated 5 out of 5 stars

My experience was incredibly positive. I measured before ordering, but upon arrival they didn’t fit. (Pro tip: order one size larger, two sizes if you plan to wear with socks.) They were incredi... See more

Company replied

Company details

  1. Shoe Store

Written by the company

We are selling handmade wool felt slippers and other handmade wool felt products for the home. Fair Trade Certified


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

165 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Company. Great Design. Great People.

This is an inspiring company with beautiful and thoughtful design and ethical business practices. I love the look and feel of the slippers. They have excellent, personalized customer service and supported an exchange despite international shipping hurdles. Take their advice and measure carefully, referencing their products' size chart to be certain, or definitely reach out to them if you're not sure.

January 21, 2022
Betterfelt logo

Reply from Betterfelt

Thank you, Andrew! We are all about doing business the Fair Trade way💪 So happy you are loving your slippers!

Rated 5 out of 5 stars

Perfect for my cold feet

Perfect for my cold feet, soft and comfortable

January 21, 2022
Betterfelt logo

Reply from Betterfelt

Thank you Allison! The wool material is great for regulating temperature😄

Rated 5 out of 5 stars

Yeet

Best slippies ever.

January 14, 2022
Betterfelt logo

Reply from Betterfelt

Best. comment. ever. Thank you Jacob! We are happy you love your slippers😄

Rated 5 out of 5 stars

Thank you!

Thank you for the cosiest shoes I've ever owned!

January 14, 2022
Betterfelt logo

Reply from Betterfelt

Thank you Lauren! That coziness is something we like to call 'hygge' in Danish😄

Rated 5 out of 5 stars

These are the most amazing slippers!

These are the most amazing slippers!

After much research about sustainable shoe companies, I decided to order a pair of Betterfelt slippers for my husband as a Christmas gift. I like that they use sustainable wool and are a certified fair trade company. On top of how great they are as a business, these slippers are fantastic. My husband instantly fell in love and after a few days, he finally let them go for a few minutes so I could try them on. While trying his on, I immediately ordered myself a pair.

They're soft, comfortable, and keep my feet warm without making my feet sweat (a rarity with slippers). I'll be ordering my parents and sister some for next Christmas so everyone can enjoy these perfect slippers!

January 12, 2022
Betterfelt logo

Reply from Betterfelt

Thank you, Mikaela! We love that the whole family is on the Betterfelt train🙌

Rated 5 out of 5 stars

Amazing slippers. Even better service.

My experience was incredibly positive.

I measured before ordering, but upon arrival they didn’t fit. (Pro tip: order one size larger, two sizes if you plan to wear with socks.) They were incredibly responsive, and sent me two replacement pairs to make sure they fit. I’m so glad they did, because the larger size fits perfectly! That part was great, but I like the slippers even more. They’re warm, great soles, and with simple, classic aesthetic.

I hope the slippers last a long time, but regardless, I know where my next pair is coming from!

January 1, 2022
Unprompted review
Betterfelt logo

Reply from Betterfelt

Thank you, Michael! We are so glad we could help you find the perfect slipper😄

Rated 5 out of 5 stars

Wonderfully warm

These felt slippers are the most comfortable things I have ever had on my feet! They were ordered late on the 12th and shipped on the 13th. The felt is quite thick, the craftswomanship is the best. We keep our house on the cool side with hardwood floors and my feet have never been warmer. If you've never tried felt, you should!

December 28, 2021
Betterfelt logo

Reply from Betterfelt

Thank you so much! That comfort is something we like to call "hygge" in Danish😄

Rated 5 out of 5 stars

Excellent quality and customer service

These are excellent quality slippers. The customer service is great and my order was shipped quickly.

December 23, 2021
Betterfelt logo

Reply from Betterfelt

Thank you, Heather! We are happy to hear we checked the boxes, quality and service✅

Rated 5 out of 5 stars

repeat customer

My wife liked my so much I had to get her her own pair.

December 20, 2021
Betterfelt logo

Reply from Betterfelt

Love this, slippers for everyone! Thank you, Jeffrey😄

Rated 5 out of 5 stars

Great customer service and warm shoes

Great customer service and warm shoes. The boots are not the softest but they are plenty comfortable and super warm. I like how they cover up your ankles and are still easy to put on and take off.

December 14, 2021
Betterfelt logo

Reply from Betterfelt

Thank you, Thomas! We are happy to hear your slippers are keeping your feet warm and comfortable🙌

Rated 5 out of 5 stars

Slippers

I normally buy my Betterfelt slippers when visiting family in Denmark but this time I thought I would try purchasing online. All worked out perfect. Love my slippers.

December 11, 2021
Betterfelt logo

Reply from Betterfelt

We are happy to hear our online service was just as great! Thank you, Barbara😄

Rated 5 out of 5 stars

❤❤❤❤❤❤❤

Beautiful color wonderful craftsmanship I love love love them perfect fit these are the best slippers you will ever buy

December 4, 2021
Betterfelt logo

Reply from Betterfelt

Thank you, Marcia! We are proud to have talented artisans who make our slippers❤️

Rated 5 out of 5 stars

We love the betterfelt shoes

We love the betterfelt shoes - so much that everyone in the family has one now! I have had mine for over 1 year now and also got them for my wife and parents. highly recommend for indoor usage. Additional bonus features: barefoot feeling and zero heel to toe drop and a wide toe box.

November 30, 2021
Betterfelt logo

Reply from Betterfelt

Wow! We love a Betterfelt family❤️ Thank you so much!

Rated 5 out of 5 stars

My feet are toasty warm

My feet are toasty warm! I was worried that the soles might be a little slippery but haven't had that problem at all. Leaving a review specifically to note that customer service was TOP NOTCH. My order got associated with a different tracking number for shipping, and the snafu was resolved before I even noticed the issue!

October 29, 2021
Betterfelt logo

Reply from Betterfelt

Thank you, Rachel! We strive for great customer service, happy to hear it was top-notch!💪

Rated 5 out of 5 stars

I just absolutely love these slippers

I just absolutely love these slippers! Really soft and comfortable. I bought my second pair with the rubber soles. I would highly recommend these to anyone.

October 19, 2021
Betterfelt logo

Reply from Betterfelt

Thank you, Angie! We love to relax in our rubber sole slippers outside on a sunny day😄

Rated 5 out of 5 stars

Love this brand!

This is my 3rd pair of Betterfelt slippers. They are warm and cozy. Fit true to size. This pair was a little snug the first day but after that have felt like perfect fit.

October 7, 2021
Betterfelt logo

Reply from Betterfelt

A true Betterfelt fan! Thank you, Lora❤️

Rated 5 out of 5 stars

cozy and well made

These slippers are cozy, well made, and attractive. I find them easy to get on and off. I like the rubber sole so I can step outside briefly with the dogs without worrying about ruining the felt.

September 29, 2021
Betterfelt logo

Reply from Betterfelt

Thank you, Olivia! The rubber sole slippers are perfect for any outdoor tasks😄

Rated 5 out of 5 stars

High quality

High quality, fast delivery and wonderful customer service.

September 21, 2021
Betterfelt logo

Reply from Betterfelt

Thank you, Adrienne! We are happy to check all the boxes, quality✅ delivery✅ and customer service!✅

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look