Betterfelt Reviews 165

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

An excellent product, shipped in a timely manner. Our slippers are toasty warm and comfortable right out of the box. Fit and finish details are spot on. We opted for the rubber soles, and they work... See more

Rated 3 out of 5 stars

I like that the company pays fair wages to the artisans. The slippers had a very strong odor that I have noticed with other direct Asian imports. Maybe this wears off with time. Despite following th... See more

Rated 5 out of 5 stars

Superb product and excellent service. Speedy response to emailed query and fast, efficient delivery to UK. Courier arrived within advised time frame, despite pressures caused by Covid and Christmas on... See more

Company replied

Rated 5 out of 5 stars

My experience was incredibly positive. I measured before ordering, but upon arrival they didn’t fit. (Pro tip: order one size larger, two sizes if you plan to wear with socks.) They were incredi... See more

Company replied

Company details

  1. Shoe Store

Written by the company

We are selling handmade wool felt slippers and other handmade wool felt products for the home. Fair Trade Certified


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

165 reviews

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Rated 5 out of 5 stars

Superb product and excellent service

Superb product and excellent service. Speedy response to emailed query and fast, efficient delivery to UK. Courier arrived within advised time frame, despite pressures caused by Covid and Christmas online shopping rush. First pair given as gift to delighted spouse, will be back to treat myself soon hopefully!

January 8, 2021
Unprompted review
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Reply from Betterfelt

Thank you, Julian! So happy your slippers arrived and your spouse is loving them!😄

Rated 4 out of 5 stars

Nice quality

Nice quality, well made, should last a long time. The length of slipper is true to size. But, it is wide; granted, my feet are probably more narrow than most. Would like to find out if there's a way to shrink the width. Had to sew a wide elastic band on the cut slits so slippers are more snug. But the wool is amazing and thick, the soles look like they'll never wear out. And it's nice to think about the beautiful people who made them, the beautiful animals the wool came from and the land where they live. May they be happy, healthy and at peace. Overall, I am very pleased with my purchase.

December 18, 2020
Rated 5 out of 5 stars

cozy

cozy, warm, ok to look at!

December 18, 2020
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Reply from Betterfelt

Thank you, Darlene! Cozy, warm and stylish is the goal!✅

Rated 5 out of 5 stars

Perfect!

My daughter loved her slippers! I got to see her open them and they are just as pictured only even cuter! Thank you!

December 17, 2020
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Reply from Betterfelt

We agree, even better (and of course, cozier) in person! Thank you, Lisa😄

Rated 5 out of 5 stars

Love the slippers

Love the slippers. they keep my feet warm and best of all my feet dont sweat in them.

December 17, 2020
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Reply from Betterfelt

Thank you, Carol! That would be the help of the 100% wool material😄

Rated 5 out of 5 stars

Warm, comfortable, and sustainable!

My husband and I are enjoying our slippers and wearing them inside and for short dry trips outside. They are sturdy yet light and mold to the shape of your foot. My husband has extremely wide feet and they fit him with no problems at all. The colors are vibrant and fun, brightening up the hallway and closet (and any outfit). I ordered a set for my brother's family for Christmas to use up at their ski cabin. Betterfelt's service is personal and prompt, as is the shipping. I highly recommend a pair or two!

December 15, 2020
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Reply from Betterfelt

Thank you for the great review, Allison! We are so happy the family is loving their slippers. The colours really do add pop to a room😄

Rated 5 out of 5 stars

Feet Heaters for the Win

Got these for my fiance and he has dubbed them his "feet heaters" and wears them all day every day since he's working from home - great gift!

November 26, 2020
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Reply from Betterfelt

We love it! Betterfelt slippers are the perfect work-from-home companion. Thank you, Maria😄

Rated 5 out of 5 stars

This company is amazing!

This company is amazing! I emailed asking about a specific size and response was quick. They went and looked in storage for the size I needed for my kid and posted it on their page so I could purchase. My 4 year old absolutely loves his shoes. They’re super comfortable and amazing quality. Shipping was super quick to the US from Canada. Will be purchasing from then again!

November 25, 2020
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Reply from Betterfelt

We are so happy we could get the perfect slipper for you😄 Thank you, Tasia!

Rated 5 out of 5 stars

Customer for life now.

Exactly what I wanted. Customer for life now.

November 25, 2020
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Reply from Betterfelt

Thank you so much for your continued support! Welcome to the Betterfelt family😄

Rated 5 out of 5 stars

I love my slippers

I love my slippers! I wear them every day. Customer service is amazing.

November 25, 2020
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Reply from Betterfelt

Thank you, Gary! Every day is a great day with Betterfelt slippers😄

Rated 5 out of 5 stars

Quality product

Quality product. Great communication from owner

November 24, 2020
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Reply from Betterfelt

Thank you so much! We are happy you love your slippers😄

Rated 5 out of 5 stars

This was my third purchase and I am…

This was my third purchase and I am very pleased with the product. The staff is very helpful and personable which I appreciate. The small details they followed through on. I do earthing and want leather soles and the boiled wool is so comfortable summer and winter. Thank you Betterfelt North America!

November 24, 2020
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Reply from Betterfelt

Thank you, Pat! We are so happy you're pleased with your slippers and that we could help with your experience😄

Rated 5 out of 5 stars

I love my Betterfelt slippers

I love my Betterfelt slippers! They are comfy, look great and they never smell (unlike my other shoes). When I first contacted them, they didn't ship to wear I live (Seattle) but they stayed in touch with me the whole time though great customer service and very quickly found shipping opportunities. I think everyone should be able to order them now!

November 24, 2020
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Reply from Betterfelt

Thank you, James! We are so happy we could get your comfy slippers to you😊

Rated 5 out of 5 stars

These are simply the best possible…

These are simply the best possible house shoes for the chilly times. And the service was exceptional, with the manager tracking down the last pair in my size and color choice.

November 24, 2020
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Reply from Betterfelt

We couldn't agree more, they definitely make home a little more cozy! Thank you!😄

Rated 5 out of 5 stars

I will never buy another pair of slippers

These are hands down the most comfortable things I’ve ever put on my feet. So warm and toasty, and best of all - super breathable! No sweaty paws like my sheepskin moccasins. Not to mention that they are incredibly stylish to boot.

I’ll never buy a different slipper again.

November 24, 2020
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Reply from Betterfelt

Thank you, Matthew! The 100% wool material is amazing for regulating temperature. So happy you love your slippers!❤️

Rated 5 out of 5 stars

I absolutely LOVE my Betterfelt…

I absolutely LOVE my Betterfelt slippers! They have kept my feet warm while temperatures have continued to drop.

November 24, 2020
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Reply from Betterfelt

Thank you, Amy! They definitely do come in handy in chilly times🥶

Rated 5 out of 5 stars

Excellent Felt Shoes under new Management

I was looking for a pair of felt shoes to replace some Glerups and came across Betterfelt after doing quite a lot of research. It was definitely worth it. The site was easy to use and the checkout process clear ad simple. Delivery to the UK took just a few days through a reputable carrier. I am also very impressed with their Fair Trade Commitment.
The house shoes themselves are brilliant - just the thing for wearing at home during lockdown - I've barely removed them other than to sleep!. The Felt is really thick and the leather soles are slightly moulded and incredibly comfortable. I really like the design with the two-tone felt and the leather and stitch detailing..
I know that there have been some recent problems with the transition of the business to the new owners Jakob & Liz, but their communication has been speedy, helpful and courteous and I am very confident that under their leadership it'll achieve the success they deserve.
I have no hesitation in recommending them very highly - you will not be disappointed with a pair of their shoes! :)

May 24, 2020
Unprompted review
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Reply from Betterfelt

Hi Max,

Thank you for the kind words and for shopping with Betterfelt.

Take care,
Liz and Jakob

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