I had an outstanding experience at BetterMed Urgent Care! The staff was incredibly compassionate, the service was prompt, and the facility was spotless. I felt genuinely cared for from the moment I wa... See more
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Great staff and personality. Definitely have been here more than twice for urgent care notice even late notice. Will definitely recommend, when the office is not busy, you're expecting to be there min... See more
Happy We are happy to have BetterMed Urgent Care in Ashland which makes it close to our home. We have used this facility several times for cuts, sprains, fractures & breathing issues. Excellent care,... See more
Was seen in timely manner. The NP that serviced us need to start an IV line and he choose the wrong type of needle and he had a bloody mess to clean up he admitted he did not get right needle and had... See more
Company details
Written by the company
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
Contact info
3200 Rockbridge St., 23230, Richmond, United States
- 804-386-0200
- info@bettermedcare.com
- bettermedcare.com
Very professional and efficient
Very professional and efficient. I came in for a Covid test for international travel and was out in 20 minutes.
June 10, 2021
Quick and efficient
June 10, 2021
Great staff and personality
Great staff and personality. Definitely have been here more than twice for urgent care notice even late notice. Will definitely recommend, when the office is not busy, you're expecting to be there minimum 15 mins. You can do walks-in, highly recommend you to check their website and choose an appointment of your day of or next day. Please give it about minimum 2 hours ahead of appointment schedule to save time due to walk-in.
June 10, 2021
Poor care
The pain cream given did not work…My son was taken to ER within 4 hrs of treatment and the boil was lance and drained.. This was after the staff at Bettter Med said it was not ready to be lanced. Very painful experience for my son. Also costly as I had to pay additional fees for ER VISIT.
June 10, 2021
Happy
Happy
We are happy to have BetterMed Urgent Care in Ashland which makes it close to our home. We have used this facility several times for cuts, sprains, fractures & breathing issues. Excellent care, short waits, informative, helpful and caring staff.
June 10, 2021
Everyone was great awesome experience
June 10, 2021
All around a great visit
All around a great visit! Staff was courteous, professional and no long wait time.
June 10, 2021
Thanks
Bit of a wait time. Friendly people especially Courtney who completed check in. RX made it to Walgreens quickly. Appreciate the care. Don’t want to be back but if necessary, feel well taken care of. Thanks
June 10, 2021
PA-C Mukul Mallick was excellent
PA-C Mukul Mallick was excellent! Highly recommend him!
June 10, 2021
I was treated at the BetterMed in …
I was treated at the BetterMed in Colonial Heights Virginia the front staff was very engaging and knowledgeable the check in was very quick I was taken to the back in an exam room the nurse came in very friendly and very sensitive to my medical condition and within minutes the dr came in she made the process very easy and it made me feel at ease.I deathly recommend this place.
June 10, 2021
Professional, friendly, expeditious
Every one was professional and friendly, and provided expeditious, effective service! I’m impressed!!
June 10, 2021
Felt very pressured by dj to take the…
Felt very pressured by dj to take the COVID test when I was 90 percent sure I’ve already had COVID and that my symptoms were typical of bronchitis which I get every year once. Wasted my money on the test.
June 10, 2021
Needed COVID-19 PCR test to meet…
Needed COVID-19 PCR test to meet airline departure requirements. Appointment was easy & results were back same day.
June 10, 2021
Staff is so caring and professional ❤️
Staff is so caring and professional. Love them!!!❤️
June 10, 2021
Easy appointment on-line for COVID-19…
Easy appointment on-line for COVID-19 test. to travel on airline. Results back that day as scheduled. PDF format for download to receive attestation form was quick.
June 10, 2021
The staff was awesome
The staff was awesome. Very accommodating, pleasant and friendly. I wasn’t rushed, my blood pressure was elevated and they took it 3 times and each time it had decreased. Monica the NP was exceptionally pleasant.
June 10, 2021
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