Amazing product! My favourite is the smokey tempeh. I must always have some at home! I hope it soon becomes more widely available in UK supermarkets.
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Life changing!! As a picky vegan who struggles to find a suitable, convenient and delicious source of protein, Better Nature's products have been life-changing. Their range of ready-to-eat products ar... See more
Company replied
Best tempeh I've ever had and doesn't give me any stomach issues!!! I thought I didn't like tempeh as I only remember having really bitter ones from random health food shops, but recently I saw Better... See more
Rapid delivery, great website that is quick to order from, eco packaging except for chiller pouches, best tempeh I've ever tasted. I slice and cook mine in a broth made with tamari with a splash o... See more
Company replied
Company details
Written by the company
At Better Nature, we're all about tempeh. Tempeh is an Indonesian miracle food made from nothing but cultured soybeans and water. Packed with protein and fibre, it's a highly nutritious plant-based food so good you’ll be baking it, frying it or stirring it into all your favourite dishes. At Better Nature, we dare to be different. Guided by our Indonesian roots and tempeh know-how, we’ve become experts at making simple things extraordinarily better… naturally. Using only a handful of oils and spices to flavour our tempeh, we create the most naturally delicious plant-based options.
Contact info
Food Exchange, SW8 5EL, London, United Kingdom
- hello@betternaturetempeh.co
- betternaturetempeh.co
4.6
Excellent
238 reviews
No recent history of asking for reviews
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Packaging and delivery were great and…
Packaging and delivery were great and the tempeh itself is delicious looking forward to trying some new recipes with it
July 4, 2022
Reply from Better Nature Tempeh
This is great to hear Emily, thanks so much for sharing. We have lots of recipes on our website if you need some inspiration!
I really like the tempeh and I’ve now…
I really like the tempeh and I’ve now tried the mince for the first time. The multi pack I ordered should have contained some smoked tempeh, but they were out of stock. There was a handwritten note of apology asking them to get in touch if I wasn’t 100% satisfied, which I did, but I haven’t had an appropriate reply yet. The smoked is slightly more expensive, so I felt that replacing it with with ordinary tempeh was slightly less than satisfactory. I suggested a pack of the smoked (once it was available) as a gesture of goodwill might be nice, but they haven’t acknowledged that. I really just wanted to try it and I might then put a regular order in for that as well. Other than this one issue, I’m happy with the product and will keep buying it.
June 30, 2022
Reply from Better Nature Tempeh
Hi Carol, thanks so much for sharing. So sorry for not getting back to your email, it seems your request slipped through the net somehow - we will look into this to ensure it doesn't happen again. We will email you shortly to confirm that we will be sending you the Smoked Tempeh now that it's back in stock, along with a few extras to apologise. So sorry again about this, thank you for your patience and we hope you enjoyed your Smoked Tempeh when it arrives!
First timer but won’t be the last!!
Great little introduction pack to tempeh with good variety of products. Recipe card ideas included. Really tasty and versatile to use. Speedy delivery.
June 30, 2022
Reply from Better Nature Tempeh
This is wonderful to hear, thank you for sharing Claudia.
Fantastic product
Fantastic product, so versatile and tasty. Great service, couldn't ask for anything more.
June 27, 2022
Reply from Better Nature Tempeh
This is lovely to hear, thanks so much for the kind words Vikki.
First timer
Great introduction pack to tempeh. Recipe ideas included. Fast service. Thank you.
June 26, 2022
Reply from Better Nature Tempeh
We're so pleased to hear this Judith, thank you for sharing.
Great variety of tempeh products
Great variety of tempeh products. Really tasty and versatile to use. Speedy delivery. This is the only company that I buy tempeh from.
June 24, 2022
Reply from Better Nature Tempeh
This is music to our ears, thank you so much for sharing Jo.
Reply from Better Nature Tempeh
We're so pleased to hear this Vik, thank you for sharing.
honestly my favourite tempeh ever
honestly my favourite tempeh ever. amazing!!! got my partner into tempeh too !plus delivery was so quick.
June 22, 2022
Reply from Better Nature Tempeh
Briony, you've made our day! We're so pleased you've enjoyed your tempeh and have spread the word on it too, thank you for sharing.
Reply from Better Nature Tempeh
That's what we love to hear - the more tempeh, the better! Thank you for sharing Naomi.
Excellent service
Haven't tried all the different flavours yet but the ones I have are delicious. The delivery was fast and efficient. Thank you for excellent service.
June 20, 2022
Reply from Better Nature Tempeh
This is wonderful to hear, thank you for sharing Val. We hope you enjoy the other flavours just as much.
Reply from Better Nature Tempeh
This is great to hear, thank you for sharing Alex.
Great communication regarding out of…
Great communication regarding out of stock products and even threw some free tempeh in to apologise for the delay! Friendly and personalised service and all the tempeh they provided (especially the curry and roast bites) is DELISH! 10/10
June 14, 2022
Reply from Better Nature Tempeh
We're so pleased you were happy with your experience with us Honor, thanks so much for sharing. Sorry again we were out of stock but we really appreciated your patience and we're so glad you're enjoying your tempeh.
Great tempeh in a variety of shapes &…
Great tempeh in a variety of shapes & flavours & all ready to go! Well packaged. Thank you.
June 10, 2022
Reply from Better Nature Tempeh
We're so pleased you're happy with your tempeh Julia, thanks so much for sharing.
Really great customer service
Really great customer service. There was a delay in getting products to me, but I was kept fully informed and sent additional Tempeh as an apology for the delay. Looking forward to trying the products and recipes.
June 9, 2022
Reply from Better Nature Tempeh
Thanks so much for sharing. We're sorry again for the delay, we ran out of stock on most our tempeh, but we're really glad you were pleased with our customer service. We hope you enjoy your tempeh!
Not the fault of the supplier but the…
Thank you Better Nature Tempeh for your response explaining what happened and the confirmation the refund is being processed.
***************************************************
Not the fault of the supplier but the post office lost the package. Having contacted Better Nature to advise them of the issue they offered to send more products which I kindly declined and asked for a refund. However, since then I’ve had no follow up from Better Nature despite emailing them several times including through their website.
This is now the second or third request to review their product/service even though they know I’ve never received my package!
June 7, 2022
Reply from Better Nature Tempeh
Update: Thank you for the amended review Jacq, we really appreciate it and will take this feedback on seriously to do better next time.
I'm so sorry to hear about this Jacq and thank you for sharing your feedback. Unfortunately with the bank holiday there's been some miscommunication and our customer service agent was waiting for someone who was off to process the refund before getting back to you. Regardless, we should have kept you updated on this, I'm really sorry about that. I have now processed the refund for you, please email us if you don't receive it in the coming days. We do try to go above and beyond with our customer service, even when we have done everything correctly on our end but are still out of pocket due to issues that are out of our hands, but we definitely fell short here. The service requests are run automatically by Trustpilot, we would never want you to receive those emails without having received your order, but we are very sorry for the inconvenience. Thanks again for your order and patience, and we hope to welcome you back as a customer soon with a much better experience!
Reply from Better Nature Tempeh
It's so great to hear you enjoyed your tempeh Annette, thanks so much for sharing.
Excellent!
I have now made 3 bundle orders and I'll be carrying on! This is absolutely delicious, whether you buy the plain (and follow their recipes or just add soy sauce) or have the flavoured options. It is excellent value for a quality product; the quality is not just the food itself but the thoughtfulness end-to-end of the environment and health in the broadest sense. It's great!
June 1, 2022
Unprompted review
Reply from Better Nature Tempeh
We are so thrilled to hear this Fiona, thank you so much for sharing. We work hard to make our tempeh as delicious, nutritious and ethical as we can, so we really appreciate your kind words and hope we can continue you to delight you with many orders to come.
Great products
Great products
Super fast delivery
Well packed.Lookig forward to trying them all.Have referred a friend to try them
June 1, 2022
Reply from Better Nature Tempeh
We're so pleased to hear you've enjoyed your tempeh Margaret, thanks so much for sharing here and with your friend. We love tempeh advocates like you!
Great product at a great price
May 29, 2022
Reply from Better Nature Tempeh
We're so pleased you were happy with your tempeh, thank you for sharing.
Reply from Better Nature Tempeh
This is what we love to hear, thank you for sharing.
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