BetterPhoto Inc. Reviews 97

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Better photo has not worked in years. It was down for ages, then it came up and all my pictures were missing, but I am still subscribed. I have tried to unsubscribe several times without success, and... See more

Rated 1 out of 5 stars

Terrible display of photos. This site has gone downhill over the last few years...will not be renewing after man years of paying for the site. Not recommended.

Rated 3 out of 5 stars

I have been frustrated with your site for a number of years, but it’s too much trouble to start again so I continue to remain loyal after over 20 years. I miss your two for one special because that ma... See more

Company replied

Rated 4 out of 5 stars

I have had a BetterPhoto website for 14 years. I had a hard time communicating with Betterphoto when I accidently let my website expire. I only wish they had a phone number you could call as I was n... See more

Company details

  1. Photography Class

Written by the company

BetterPhoto helps photographers share photos with an easy-to-use system that's both affordable and powerful. It's photography joy and inspiration through a great member community. BetterPhoto's Web site hosting services for photographers is easy-to-use and highly customizable. Our monthly photo contests are the most fun, objective, and prestigious photography contests on the Web.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

97 reviews

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Replied to 30% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

My website is still not active

My website is still not active, over a week since my payment was confirmed.

As a loyal customer who has been with Betterphoto since it's inception, I'm disappointed with service this year, especially in light of the price.

February 14, 2025
Rated 1 out of 5 stars

i agree completely with Audrey about BP offline

i agree completely with Audrey. The main website and my personal site have been down since Sunday. Betterphoto has made no effort to email anyone about the problem. I have found no reliable phonenumber to contact them. Emails have been unanswered. This site and my own website have now been off line almost 80 hours.
Today Friday, Feb 21: at 6:30 AM CST I did receive a personal email from BetterPhoto contacting me and apologizing about the problem and indicated their efforts to resolve it.

February 18, 2025
Unprompted review
Rated 4 out of 5 stars

I have had a BetterPhoto website for 14…

I have had a BetterPhoto website for 14 years. I had a hard time communicating with Betterphoto when I accidently let my website expire. I only wish they had a phone number you could call as I was not getting all the emails in a timely fashion. Hopefully this issue is now being resolved and the website will be up and running soon.

Update: Issue was resolved and grateful for their ability to retrieve my images. Thanks.

August 24, 2024

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