BetterPhoto Inc. Reviews 97

TrustScore 2.5 out of 5

2.5

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See what reviewers are saying

Rated 1 out of 5 stars

Better photo has not worked in years. It was down for ages, then it came up and all my pictures were missing, but I am still subscribed. I have tried to unsubscribe several times without success, and... See more

Rated 1 out of 5 stars

Terrible display of photos. This site has gone downhill over the last few years...will not be renewing after man years of paying for the site. Not recommended.

Rated 3 out of 5 stars

I have been frustrated with your site for a number of years, but it’s too much trouble to start again so I continue to remain loyal after over 20 years. I miss your two for one special because that ma... See more

Company replied

Rated 4 out of 5 stars

I have had a BetterPhoto website for 14 years. I had a hard time communicating with Betterphoto when I accidently let my website expire. I only wish they had a phone number you could call as I was n... See more

Company details

  1. Photography Class

Written by the company

BetterPhoto helps photographers share photos with an easy-to-use system that's both affordable and powerful. It's photography joy and inspiration through a great member community. BetterPhoto's Web site hosting services for photographers is easy-to-use and highly customizable. Our monthly photo contests are the most fun, objective, and prestigious photography contests on the Web.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

97 reviews

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Replied to 30% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Not good

Not good. Paid and can’t log in.

July 2, 2023
BetterPhoto Inc. logo

Reply from BetterPhoto Inc.

So sorry to hear that you have not been able to log in yet. Please contact us using the Contact page and, in the meantime, check your spam folder. I have been noticing Gmail is marking a lot more good emails as spam lately. It could be that instructions, etc are going directly to spam. But reach out and we will get this sorted out with you. Thanks!

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