Better Rise Capital Reviews 

111
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 109 reviews, most reviewers were somewhat happy with their experience overall. Many customers praise the staff for being professional, knowledgeable, and helpful throughout the process. People found the service to be seamless, efficient, and clear in its communication, often exceeding expectations. The user experience is frequently described as easy, fast, and stress-free, contributing to a positive overall journey. However, some customers also noted significant issues with unwanted and persistent contact. Many people report receiving frequent calls, often from different numbers, even after requesting to be removed from call lists. There are also mentions of unresponsiveness after initial contact and some reviewers experienced rude agents.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Service

Customers consistently note positive experiences with service, highlighting the fast and efficient process... See more

Customer communications

Reviewers highlight significant frustration with contact, reporting excessive calls even after expressing... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers praising the helpfulness and efficiency... See more

User experience

Reviewers mention positive feedback about their user experience, describing it as smooth, easy, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Gustavo and Cameron were great to work with. Gustavo helped get paperwork thru appreciate him keeping us in the loop. Great Job. Thank you.

Company replied

Rated 5 out of 5 stars

The process for requesting funding was very seamless, and it was also quite rapid for me. The only issue is the amount offered, which is still too low to help my company, but I hope my next request... See more

Company replied

Rated 5 out of 5 stars

As a first time business owner with bad personal credit, it was hard to find a financial institution that would take the risk of loaning some capital to grow my company. Gustavo was so professional an... See more

Company replied

Rated 5 out of 5 stars

I want to thank Rion for all his amazing dedication on helping my company achieve our lending needs, he was always available to answer any questions and helping guide us to what would work for us. We... See more

Company replied


Company details

  1. Alternative Financial Service
  2. Business to Business Service
  3. Financial Institution
  4. Loan Agency

Written by the company

At Better Rise Capital, we make business financing simple, fast, and built around your goals. We help businesses access the capital they need to grow — with no hidden fees, no complicated process, and no unnecessary delays. Direct lender offering fast, transparent funding solutions. No brokers or middlemen — loans tailored directly for business owners. Committed to helping you get the best financial solution for your business needs.


Contact info

3.6

Average

TrustScore 3.5 out of 5

111 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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3.6

All reviews

(111)

98 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This company calls every day

This company calls every day. We have been out of business and retired for 4 years. DO NOT DO BUSINESS WITH THESE IDIOTS.

September 8, 2025
Unprompted review
Better Rise Capital logo

Reply from Better Rise Capital

Hello Scott,

We requested information to verify any prior communication and to verify your phone number is on our Do Not Contact list; however, we haven’t received a response. Please email support@betterrisecapital.com with the phone number you’d like removed and we’ll promptly add it to our Do Not Contact list and look into any calls.

— Better Rise Capital Support

Rated 5 out of 5 stars

Being a brand new company …

It was an opportunity for us to grow given a very unique situation. Thank you.

September 4, 2025
Better Rise Capital logo

Reply from Better Rise Capital

Hi Mary,

Thank you for your kind words! We’re glad we could be part of your company's growth. It’s always our goal to provide flexible solutions when they matter most.

We appreciate your trust in Better Rise Capital and look forward to supporting your continued success.

Best regards,
The Better Rise Capital Team

Rated 5 out of 5 stars

As a first time business owner with bad…

As a first time business owner with bad personal credit, it was hard to find a financial institution that would take the risk of loaning some capital to grow my company. Gustavo was so professional and patient to walk me through the whole abc of the process. I’m blessed that Better Rise Capital has partnered with us. Thanks for the trust.

August 27, 2025
Better Rise Capital logo

Reply from Better Rise Capital

Hi David,

Thank you so much for your thoughtful review! We know how challenging it can be to secure funding as a new business owner, especially when personal credit becomes a barrier with your bank. We're proud to stand behind entrepreneurs like you who are working hard to grow their companies.

We're especially glad to hear that Gustavo was professional and patient throughout the process—he’s a valued member of our team. We’re honored to be your partner and look forward to supporting your continued success.

Wishing you all the best,
The Better Rise Capital Team

Rated 5 out of 5 stars

Sue Ann Ma,CPA

. Friendly, professional.

August 28, 2025
Better Rise Capital logo

Reply from Better Rise Capital

Hi Sue Ann,

Thank you for the great feedback! We’re glad to hear you found our team friendly and professional—that’s exactly what we aim for.

We appreciate your support!

Best,
The Better Rise Capital Team

Rated 1 out of 5 stars

Extremely rude agents

Extremely rude agents. They are extremely harassing and try to bully you. I wouldn’t get a loan from them due to their high pressure tactics. You would think they would be professional ect… I am appalled.

August 27, 2025
Unprompted review
Better Rise Capital logo

Reply from Better Rise Capital

Hello,

We’re truly sorry to hear about your experience and appreciate you bringing this to our attention.

We’re committed to ensuring every interaction is respectful and professional and we take allegations of unprofessional or high-pressure behavior very seriously. If you’re open to it, please email us at support@betterrisecapital.com with any details that could help us investigate and address the issue appropriately.

Sincerely,
The Better Rise Capital Team

Rated 4 out of 5 stars

Both representatives I worked with were…

Both representatives I worked with were responsive and worked quickly to get the loan completed

August 28, 2025
Better Rise Capital logo

Reply from Better Rise Capital

Hi Michael,

Thank you so much for your kind words! We're thrilled to hear that Alex and William were responsive and efficient in facilitating financing for your business. Providing a smooth and timely experience is always our goal.

If you need funding in the future, we’re just a call or email away!

Best regards,
The Better Rise Capital Team

Rated 1 out of 5 stars

Constant Harassment regardless how many…

Constant Harassment regardless how many times I ask to be removed. Scamming business loans and im not even a business. Bottom feeders at this company. Avoid at all costs.

August 22, 2025
Unprompted review
Better Rise Capital logo

Reply from Better Rise Capital

Hello,

We reached out requesting additional information so we could verify your information and locate a record of communication to ensure if we did attempt to contact you your number is added to our Do Not Contact list, but unfortunately, we did not receive a response.

If you'd like to verify you are on our Do Not Contact list, please email us directly at support@betterrisecapital.com and include the phone number you’d like removed. We take these requests seriously and will process it promptly.

Thank you,
The Better Rise Capital Team

Rated 1 out of 5 stars

ROBOCALL SPAM!

ROBOCALL SPAM!! I was finally able to find out that this company is the company I have been receiving daily robo calls from. The speaker advises that they are Small Buiness - west Coast Unit and my business loan is in final review. I have pressed #9 to be put on their do not call list. Not effective. I have spoken to a "Ricky" and a "Tamara" both of whom have hung up when a I questioned them. My number is on the do not call registery for years at the FCC and NYS. The latest call received "Joshua" identified himself as Joshua Jocob from Better Rise Capital in Orange County CA. Then hung up. The calls have been reported to the FCC and NYSAG.

August 22, 2025
Unprompted review
Better Rise Capital logo

Reply from Better Rise Capital

Thank you for bringing this to our attention.

We want to clarify that we do not have any employees by the names Ricky, Tamara, or Joshua Jacob, and we were unable to verify any record of a phone call with you after reaching out for more details. Without additional information, we have not been able to confirm any connection between these calls and our company.

To ensure that your number is not contacted in the future, please reach out to us directly at support@betterrisecapital.com. We will promptly confirm that your phone number is added to our Do Not Contact list.

We take complaints like this seriously and are committed to resolving the issue appropriately.

Sincerely,
The Better Rise Capital Team

Rated 1 out of 5 stars

SPAMMING my phone multiple times per…

SPAMMING my phone multiple times per day even though I tell them every time they call to put me on the do not call list. This has been going on for months. I am so sick of it. I even talked to some of my friends and the exact same thing is happening to them. This company should get hit by a class action lawsuit and everyone should go to jail for how they harass people. I never signed up to get business funding so they obtained my information illegally.

August 1, 2025
Unprompted review
Better Rise Capital logo

Reply from Better Rise Capital

Thank you for providing your phone number so we could investigate this matter. We have now added your number to our Do Not Contact list to ensure you no longer receive calls from us. We sincerely apologize for the inconvenience and appreciate you bringing this to our attention.

Rated 1 out of 5 stars

HARRASSMENT HARRASSMENT HARRASSMENT

HARRASSMENT HARRASSMENT HARRASSMENT! I have been receiving calls every day for the last 4 months and sometimes multiple times per day. I have blocked every number, asked to be taken off the list, and as of the last month said things that could get me placed on a watch list but no matter what, I keep getting calls. I finally spoke nice and found out who is behind all of this and its this company Better Rise capital. I am making it my mission to take this company down and everyone involved.

August 20, 2025
Unprompted review
Better Rise Capital logo

Reply from Better Rise Capital

Thank you for providing your information so we could address this matter. We have added your number to our Do Not Contact list to ensure you no longer receive communication from us. We sincerely apologize for the inconvenience and appreciate you bringing this to our attention. If you need further assistance, please don’t hesitate to reach out to us directly at support@betterrisecapital.com.

Rated 1 out of 5 stars

All efforts to discontinue the calls…

All efforts to discontinue the calls have failed. I have hit 9 to be removed from the list, stayed on the call and was told I would be removed from the list, nothing works. They just call from a different number. This has been going on for months,Extremely poor business practices.

August 20, 2025
Unprompted review
Better Rise Capital logo

Reply from Better Rise Capital

We take concerns like this very seriously. We reached out requesting additional information in order to verify whether you had worked with our company, but unfortunately we did not receive a response. We encourage you to contact us at support@betterrisecapital.com so we can investigate further and confirm you are on our Do Not Contact list.

Rated 5 out of 5 stars

very knowledgable and personal

Very knowledgable and felt a desire to help with a long term financing and personal relationship.
Very easy to work with.

August 8, 2025
Better Rise Capital logo

Reply from Better Rise Capital

We’re so glad to hear that our team’s knowledge and commitment to building strong, long-term relationships made your experience a positive one. We truly appreciate your trust and look forward to supporting your business in the future.

Rated 1 out of 5 stars

Scam?

Several different people at Better Rise called and emailed constantly. When my boss finally decided to see about getting a loan, we filled out their paperwork. Then they said all they needed was bank statements. Then they wanted more bank statements. Then they 'just had a few questions and the underwriter will have an offer in 2 days'. Two days went by, and now they have disappeared. It's going on one month with no response to phone calls or emails. Apparently it was a scam, and I'm worried what they have done with all the information they gathered.

July 9, 2025
Unprompted review
Better Rise Capital logo

Reply from Better Rise Capital

We take concerns like this very seriously. We previously reached out requesting additional information in order to verify whether you had worked with our company, but unfortunately we did not receive a response. Please know that Better Rise Capital always ensures the security and confidentiality of all client information. If you believe this matter relates to us directly, we encourage you to contact us at support@betterrisecapital.com so we can investigate further and provide clarity.

Rated 5 out of 5 stars

I worked with Abe and Brent

I worked with Abe and Brent. Great guys. They wired me the money the same day I applied.

July 28, 2025
Unprompted review
Better Rise Capital logo

Reply from Better Rise Capital

Thank you for the 5-star review! We’re glad to hear Abe and Brent were able to assist you and get funding wired the same day. Our team takes pride in making the process fast and seamless, and we appreciate the opportunity to support your business.

Rated 1 out of 5 stars

Stop calling my house

Stop calling my house. For a month your company has completely ignored my repeated attempts to stop the phone calls, despite assurances from your staff and despite my home being on the do not call list.

July 31, 2025
Unprompted review
Better Rise Capital logo

Reply from Better Rise Capital

Thank you for providing your phone number so we could investigate this matter. We have now added your number to our Do Not Contact list to ensure you no longer receive calls from us. We sincerely apologize for the inconvenience and appreciate you bringing this to our attention.

Rated 1 out of 5 stars

They use a foreign third-party service…

They use a foreign third-party service to make calls. They have called me every day for over a month. They call at least four times a day, using different numbers each time. I have called three times and asked verbally to please be removed from calls, and they still call. I have called at least six times and chose the option to be removed from the call list. They still call. I have blocked at least 15 different numbers they call from, and they generate a new number. This is harassment at this point. I have reported them to the FTC. I suggest you start following the FTC rules when someone asks for their number to be removed. Update: the company reached out to me and I provided my numbers to take off their call list. I AM STILL GETTING CALLS!
Second update 9-2-25- company contacted me and I gave them my numbers again to take off their call list. I AM STILL GETTING MULTIPLE CALLS A DAY. REPORTED TO THE FTC AGAIN.

July 27, 2025
Unprompted review
Better Rise Capital logo

Reply from Better Rise Capital

We’re very sorry to hear about your experience. Our team has already requested additional information from you so that we can properly investigate and resolve this matter, but we have not yet received a response. To ensure you are fully removed from our outreach, please email us directly at support@betterrisecapital.com
so that we can immediately place your number on our Do Not Contact list.

Rated 1 out of 5 stars

They are out of control telemarketers…

They are out of control telemarketers and scammers. Stay far away from this company. They call me multiple times of the day under different numbers and different names.
I have requested multiple time for them to stop calling.

July 29, 2025
Unprompted review
Better Rise Capital logo

Reply from Better Rise Capital

Thank you for providing your information so we could address this matter. We have added your number to our Do Not Contact list. We sincerely apologize for the inconvenience and appreciate you bringing this to our attention.

Rated 5 out of 5 stars

An honest, professional team

I couldnt have asked for better customer service or transparency when dealing with something important as this. The company was clear from the start with was needed from me and then kept me updated every step of the way as they executed the funding process - which has helped my business tremendously. I loved how they outlined a plan and then made it happen. Thank you to the whole team!

July 14, 2025
Unprompted review
Better Rise Capital logo

Reply from Better Rise Capital

We’re so glad to hear that our team’s transparency, communication, and follow-through made the funding process smooth and helpful for your business. Consistency is exactly what we strive for, and we’re grateful for the opportunity to support your success. Thank you for trusting Better Rise Capital!

Rated 5 out of 5 stars

Better Rise Capital exceeded my…

Better Rise Capital exceeded my expectations from beginning to end. Their team was not only knowledgeable and professional, but also truly attentive to the unique needs of my business. They presented funding options in a clear, no-pressure way and ensured I understood every step.

The process was quick and simple far more efficient than I imagined. I was approved and received funding in no time, which helped me move forward with confidence.

If you're a business owner in need of fast, dependable capital and excellent customer service, I highly recommend giving Better Rise Capital a call. I’ll definitely be turning to them again for future funding.

July 28, 2025
Unprompted review
Better Rise Capital logo

Reply from Better Rise Capital

We’re thrilled to hear that our team was able to exceed your expectations and provide the knowledgeable, attentive service your business deserves. It’s always our goal to make the funding process clear, efficient, and stress-free, and we’re glad we could deliver that experience for you. We truly appreciate your recommendation and look forward to supporting your business again in the future.

Rated 5 out of 5 stars

Good communication

July 24, 2025
Better Rise Capital logo

Reply from Better Rise Capital

Thank you for the 5-star review! We’re glad to hear you had a positive experience with our communication and look forward to working with you again.

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