Better Rise Capital Reviews 

111
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 109 reviews, most reviewers were somewhat happy with their experience overall. Many customers praise the staff for being professional, knowledgeable, and helpful throughout the process. People found the service to be seamless, efficient, and clear in its communication, often exceeding expectations. The user experience is frequently described as easy, fast, and stress-free, contributing to a positive overall journey. However, some customers also noted significant issues with unwanted and persistent contact. Many people report receiving frequent calls, often from different numbers, even after requesting to be removed from call lists. There are also mentions of unresponsiveness after initial contact and some reviewers experienced rude agents.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Service

Customers consistently note positive experiences with service, highlighting the fast and efficient process... See more

Customer communications

Reviewers highlight significant frustration with contact, reporting excessive calls even after expressing... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers praising the helpfulness and efficiency... See more

User experience

Reviewers mention positive feedback about their user experience, describing it as smooth, easy, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Gustavo and Cameron were great to work with. Gustavo helped get paperwork thru appreciate him keeping us in the loop. Great Job. Thank you.

Company replied

Rated 5 out of 5 stars

The process for requesting funding was very seamless, and it was also quite rapid for me. The only issue is the amount offered, which is still too low to help my company, but I hope my next request... See more

Company replied

Rated 5 out of 5 stars

As a first time business owner with bad personal credit, it was hard to find a financial institution that would take the risk of loaning some capital to grow my company. Gustavo was so professional an... See more

Company replied

Rated 5 out of 5 stars

I want to thank Rion for all his amazing dedication on helping my company achieve our lending needs, he was always available to answer any questions and helping guide us to what would work for us. We... See more

Company replied


Company details

  1. Alternative Financial Service
  2. Business to Business Service
  3. Financial Institution
  4. Loan Agency

Written by the company

At Better Rise Capital, we make business financing simple, fast, and built around your goals. We help businesses access the capital they need to grow — with no hidden fees, no complicated process, and no unnecessary delays. Direct lender offering fast, transparent funding solutions. No brokers or middlemen — loans tailored directly for business owners. Committed to helping you get the best financial solution for your business needs.


Contact info

3.6

Average

TrustScore 3.5 out of 5

111 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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3.6

All reviews

(111)

98 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Experience

We had a great experience with Better Rise Capital, specifically Brent. He was able to get us a loan that had a lower rate than his competitors, he explained the details to all the principals and kept in touch to let us know the status of funding. He followed up to make sure we received all the documentation and understood the future benefits of a relationship with Better Rise Capital. Overall, an efficient transaction, we would definitely use Better Rise Capital again.

July 21, 2025
Better Rise Capital logo

Reply from Better Rise Capital

Thank you for sharing your experience and for the 5-star review! We’re so glad to hear Brent was able to secure a competitive rate and keep you informed throughout the process. Providing clear communication and ensuring our clients feel supported every step of the way is always our priority. We truly appreciate your trust in Better Rise Capital and look forward to working with you again in the future.

Rated 5 out of 5 stars

Ive had an exceptional experience with…

Ive had an exceptional experience with Rise. They have delivered on everything we talked about with honesty and precision.

July 7, 2025
Better Rise Capital logo

Reply from Better Rise Capital

Thank you so much for your kind words and 5-star review! We truly appreciate the opportunity to work with you and are glad to hear your experience with Rise has been exceptional. It’s always our goal to deliver with honesty and precision, and we’re grateful for your trust in us.

Rated 5 out of 5 stars

Great CSSV...

The process was easy and got the funding I needed in less than 24 hours!

July 23, 2025
Better Rise Capital logo

Reply from Better Rise Capital

We’re so glad to hear that our team made the funding process smooth and easy for your business. We strive for this, and we’re grateful for the opportunity to support your success. Thank you for trusting Better Rise Capital!

Rated 5 out of 5 stars

Actually one of the better online…

Actually one of the better online lenders we have used. Super fast and easy and had the most competitive approval for us. We’ve worked with a few others in the past and it was a pleasure working with Better Rise Capital.

July 2, 2025
Unprompted review
Better Rise Capital logo

Reply from Better Rise Capital

We’re so happy to hear that our team made the funding process fast and easy for you and your business. We’re grateful for the opportunity to support your success. Thank you for working with Better Rise Capital!

Rated 1 out of 5 stars

They won't quit calling!!!

I get calls from these people several times per week and have asked them REPEATEDLY to take me off of their calling list. I don't have a small business that needs a loan!! I have no idea how they got my number since I'm on the no-call list and have been for over a year. I'm about to call a lawyer if these calls don't stop!! These people don't listen when I tell them I'm not interested... I'm sure they won't listen if I agree to get a loan through them!!

July 20, 2025
Unprompted review
Better Rise Capital logo

Reply from Better Rise Capital

Hello, we requested information on 7/22/25 to verify a record of communication with our company but have not received a response. Please email support@betterrisecapital.com and we would be happy to help.

Rated 1 out of 5 stars

These people call you 10x a day

These people call you 10x a day. For years. Changing the names on the bot. Johnsthan, Samantha etc.
Starting with generic name like “business division” I’ve started calling them back over and over because it’s the only way to get these cockroaches to stop. Waste their time day after day.

July 9, 2025
Unprompted review
Better Rise Capital logo

Reply from Better Rise Capital

Hello David, apologies that you received more than one follow up call. Our records indicate you spoke with an agent about our products and provided your email address asking to receive more information, however the call transcript does not indicate you asked to be added to our Do Not Contact list. We have now added you to our Do Not Contact list.

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