Better Tax Relief Reviews 

461
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for handling stressful tax situations with great care and professional dedication. Reviewers highlight exceptional communication, noting that helpful agents respond quickly and explain complex financial processes clearly. However, some customers also noted frustrations regarding payment structures and a lack of ongoing communication after initial fees were charged. A few people felt that the service failed to deliver expected resolution results despite significant financial costs. Consumers reported being left confused and facing difficult financial situations after long periods of waiting without proper updates.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting their knowledgeable,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting knowledgeable and personable agents... See more

Service

Consumers find service to be a mixed experience, as some reviewers express deep frustration over unexpected... See more

Response time

Users describe positive interactions with response time, frequently praising staff members for being prompt... See more

Payment

Clients share profound dissatisfaction regarding payment, stating they keep getting bills from the IRS while... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Situation was kind of overwhelming to me before I began speaking with Giovanny! Once we started proceeding with the process, like we were best friends taking some of the pressure off my shoulders just... See more

Company replied

Rated 5 out of 5 stars

I was directed to Better Tax Relief by another company, and it was the wrong referral. Alexander Reymundo was patient and very helpful. I'm 80 years old and retiring, and Alex made an appointment with... See more

Company replied

Rated 5 out of 5 stars

Better Tax Relief is helping me with my IRS tax situation. I unintentionally made a financial mistake which ended up affecting my taxes. Malaika is the professional assisting me. She has been so helpf... See more

Company replied

Rated 5 out of 5 stars

I recognize that an unexpected problem occurred in house with the loss of Colin. I have nonidea when that occurred. I wish I had heard of this sooner, but such had nothing to do with Malaika Naqv... See more

Company replied


Company details

Written by the company

"We at Better Tax Relief have years of experience and are pleased to have served all over the nation. We have assisted thousands of people, families, and companies in dealing with IRS concerns without losing sleep over the finer points. Whether you owe money to the IRS, have unfiled returns, are under audit, or have other tax problems, we are here to safeguard your interests. Rest assured that we are here to defend you if you feel that matters with the IRS or the State are already difficult."


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

461 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(461)

129 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They are very excellent and dependable with how they communicate and execute everything to where you don't have to worry about doing things,they do it for you to get the job done.

Communication is great and easily explained to where you understand what all takes place so you don't feel lost.very great with executing the results they tell you,you can expect which has been so far for me,a good outcome.Aime was very caring and genuine with her knowledge and updates.THANK YOU AIME

October 1, 2025
Unprompted review
Better Tax Relief logo

Reply from Better Tax Relief

We’re so glad to hear Aime made everything easy to understand and kept you informed every step of the way. Her care and genuine support truly shine! Thank you for sharing your experience- we’ll be sure to let Aime know she made such a positive impact!

Rated 5 out of 5 stars

I would highly recommend Aime she had…

I would highly recommend Aime she had been absolutely amazing working with me. Aime has returned my calls and texts in a timely manner and continues to hame excellent customer service. I appreciate working with Aime. Thank you Carmen Lewis

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

Badass

Jae was very personable and through in explaining my situation to me with very little information that he got from me.I just started the process today. So I guess and honest review will be fourth coming but as far as up until this point. I felt as if I had gotten my dad to stand up for me against a bully and we were going to kick some ass! Or at least have the bully down on his knees begging for his life… I felt like I had known Jae for years within the first few times of speaking to him…Took away all my worries and apprehension..He did an outstanding job!!! Thank You , Jae Hwang you are truly a Badass. God Bless You…

September 5, 2025
Unprompted review
Better Tax Relief logo

Reply from Better Tax Relief

We love this energy - Jae is a total rockstar! Thanks for sharing - we’ll make sure Jae Hwang gets the shout-out he deserves.

Rated 5 out of 5 stars

I had the absolute pleasure of working…

I had the absolute pleasure of working with Abby, and I can’t say enough good things about her. She’s not only incredibly knowledgeable and professional, but also has a gorgeous personality that shines through in everything she does. Her communication was clear, kind, and supportive every step of the way. She made the entire process so much less stressful and truly went above and beyond to help me. Abby was literally great, and I’d recommend her to anyone in need of tax relief — she’s the kind of agent who makes you feel understood, cared for, and confident in the outcome.

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

5 stars all around

5 stars all around. I hired a different company a few years back to resolve my tax issues and all they did was keep asking me for paperwork and nothing ever got accomplished within a years time. Better Tax Relief and associates Alex and Colin have been very professional, thorough, and very helpful. I have the utmost confidence that my tax issues will get resolved very soon. I’m very happy with the service so far and I look forward to a fair resolution with the IRS. So far so good!

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

So far so good I have had the…

So far so good I have had the opportunity to work with Anthony S. Very transparent as well as clear and patient with advice. Really felt i was being cared for. Now just waiting on the next steps.

August 14, 2025
Unprompted review
Rated 1 out of 5 stars

This company is full of delays

This company is full of delays, they are not easy to reach over the phone, and they aren't organized enough internally to stay on the same page with each other. They send me emails with old status, requests. I feel I got duped. They sold their services with the false impression they would quickly handle my case. Their delays are causing hold up on matters I need to get done that can't happen until after my tax issues are resolved. I am sorely disappointed and have no hope in timing at this point. They are overly booked with clients-dont sign up with them as you will just be a number in a lottery pool.

July 26, 2025
Unprompted review
Rated 5 out of 5 stars

Danny Delva has made this process so…much more comfortable. He’s personable and a polite young man. He represents Better Tax Relief so well because relief is definitely what I feel after our call

Danny Delva has made this process so much better for me. He places the “better” in the title “Better Tax Relief” I find it difficult to reach others but Danny is reachable or he will always return my call, and his assistance is top notch. He was my first line of contact and he continues to be a source of comfort during this trying time of resolving tax debt. I’m very pleased with Danny and will always turn to him in my times of distress over my tax issues.

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

Anthony was phenomenal in his information and making me feel cared for he gave me the reassurance I needed! Thank you Better Tax!

July 7, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look