Exceptional service from start to finish. Ashley & Pete were great. Made the purchase of the new car so easy. Very professional and highly recommended.
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See what reviewers are saying
Bought a stunning BMW M240i today and I must say the whole experience was genuinely a delight from start to finish. I called up to enquire about the car earlier in the week and they were polit... See more
Pete & Paul were extremely kind, friendly and helpful throughout the whole process, we had some bumps along the way through no fault of the BP team but they made sure I was updated every step. W... See more
Picked up my new car today from these guys today after losing my previous one to flood damage last weekend. It was honestly a breath of fresh air after having been to many dealerships the day befor... See more
Company details
Written by the company
Used cars for sale in Cardiff & Glamorgan: Better Value Cars: Competitive finance deals, part exchanges welcome, call now!
Contact info
Penarth Road, CF11 8TW, Llandough, United Kingdom
- 02920704425
- sales@betterperformance.co.uk
- bettervaluecars.co.uk
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Reply from BetterPerformanceLtd
Best and easiest car purchase ever
Having recently brought a bmw from better value cars and in the process receiving the best service from a car dealer I’ve known, it was only fair this should be written to help future customers. From the initial enquiry to receiving the car, the customer service and knowledge especially from Paul was 5 stars. Essentially buying the car blind everything was as described and couldn’t be happier. Never once was there any pressure just honesty from the start. The staff communicated with each other so any questions with any one that picked up the phone was dealt with easily. The price was extremely fair anyway and to show they are customer focused they had the car delivered 170 miles away for no additional cost. Better value cars has a new customer for many years to come and will happily buy again from them with no hesitation.

Reply from BetterPerformanceLtd

Reply from BetterPerformanceLtd

Reply from BetterPerformanceLtd
Brilliant service
Brilliant service, They sourced a car for me quickly and were very helpful. Great customer service, No complaints

Reply from BetterPerformanceLtd
I bought my car (BMW M2 Competition)…
I bought my car (BMW M2 Competition) from Better Value Cars on 17 October 2020. Paul was very helpful, letting me take it for a test drive. I was sold on the car and we agreed a price for my part ex. I was due to pick the car up the following Saturday, but Paul phoned me to let me know that Better Value Cars was having to close at 6pm Friday 23 October and they would arrange driving the car over to me on the Saturday afternoon, which I said was great. So Lewis brought the car round on Saturday afternoon for me and took my part ex away. Overall an exemplary service from Better Value Cars.

Reply from BetterPerformanceLtd
Great service
Great service. Paul and Lewis are friendly, polite and make you feel welcome. No pressure to buy, just honest people. Will be back again!

Reply from BetterPerformanceLtd
Big thank you to the boys @ better…
Big thank you to the boys @ better value for helping me chose my new car, first class service will recommend for sure!

Reply from BetterPerformanceLtd
Couldn't find the Audi S5 Sportback…
Couldn't find the Audi S5 Sportback with required options i wanted via Autotrader, contacted Paul at BetterValue and within a week he found and supplied the car i was looking for, Nice simple straight forward transaction, very happy, would highly recommend.
cheers
neil

Reply from BetterPerformanceLtd
Fantastic communication and customer…
Fantastic communication and customer service from Ash. Very patient and knowledgeable when answering my questions about the BMW M2 I was looking to purchase. Recommended a specific car to me which wasn’t exactly what I was after but turned out to be everything I wanted. A truly brilliant experience and I would thoroughly recommend anyone to use them.

Reply from BetterPerformanceLtd
I bought a Range Rover
Great selection of cars - very knowledgeable and friendly staff, and excellent customer service. And the price was really competitive too. Well done to Lewis and his team.

Reply from BetterPerformanceLtd
These guys are true gentlemen.
These guys are true gentlemen of the trade. Great selection of stock, and sourced my car for me!
Massive thanks to Paul Walker and Lewis’ help!
Love the car, and a great effortless transaction

Reply from BetterPerformanceLtd
better value cars
bought a m2 from better value cars and i couldn't have asked for a better service chose a car and within days i had it with brand new tyres, Warranty and break down cover for free and a full tank of fuel and they done a full vehicle check and wouldn't let me have it until it was perfect and lewis and paul make you feel welcome and give a amazing service highly recommended

Reply from BetterPerformanceLtd
Impressed
Helpful, friendly service. Very good product at a good price. Would recommend

Reply from BetterPerformanceLtd
Good guys amongst the bad and the ugly.
Unfortunately, due to personal circumstances beyond the control of Better Value, we could not complete our purchase. However, they were friendly, professional, patient and full of good humour throughout.

Reply from BetterPerformanceLtd
Great service from Lewis and Paul
Being in the car trade you appreciate good service and that’s exactly what I got. Great service from Paul and Lewis. Free of charge delivery to swap cars over despite me living 3 hours away. Very knowledgable and anything you need they will answer! Very happy with my M2 👍

Reply from BetterPerformanceLtd
Amazing service
I bought this as a distance sale trusted Paul Walker and he was spot on! Been in the motor trade 10 years and this company is superb
Recommend all day long
11/10 not 10/10. 11/10 !!!!

Reply from BetterPerformanceLtd
My second car purchase from this…
My second car purchase from this company and both times have been nothing but amazing / helpful and couldn’t of done enough for me

Reply from BetterPerformanceLtd
BMW M2
I bought a BMW M2 from BVC and I couldn’t be happier with the car. The sales team were friendly and helpful and there was no pressure to buy a car unlike many other dealerships.
No doubt I will visit here for my next car.

Reply from BetterPerformanceLtd
Great car and Great Service
Car was in great condition and very clean. It was ready to drive away.
Staff were helpful. Explanation clear and concise. Transaction swift.
I would recommend.

Reply from BetterPerformanceLtd
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