BetterPerformanceLtd Reviews 

169
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Exceptional service from start to finish. Ashley & Pete were great. Made the purchase of the new car so easy. Very professional and highly recommended.

Rated 5 out of 5 stars

Bought a stunning BMW M240i today and I must say the whole experience was genuinely a delight from start to finish. I called up to enquire about the car earlier in the week and they were polit... See more

Rated 5 out of 5 stars

Pete & Paul were extremely kind, friendly and helpful throughout the whole process, we had some bumps along the way through no fault of the BP team but they made sure I was updated every step. W... See more

Rated 5 out of 5 stars

Picked up my new car today from these guys today after losing my previous one to flood damage last weekend. It was honestly a breath of fresh air after having been to many dealerships the day befor... See more

Company details

  1. Car Dealer

Written by the company

Used cars for sale in Cardiff & Glamorgan: Better Value Cars: Competitive finance deals, part exchanges welcome, call now!


Contact info

4.9

Excellent

TrustScore 5 out of 5

169 reviews

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4.9

All reviews

(169)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

It’s a yes from meee!!

Excellent car.... All good.... Thanks a lot guys....

December 3, 2020
BetterPerformanceLtd logo

Reply from BetterPerformanceLtd

Hi Darren,

Thanks so much for your Business, we hope you love the new Car!


Kind Regards,
Paul
Company Manager
Better Performance Ltd.
02920 704 425

Rated 5 out of 5 stars

Best and easiest car purchase ever

Having recently brought a bmw from better value cars and in the process receiving the best service from a car dealer I’ve known, it was only fair this should be written to help future customers. From the initial enquiry to receiving the car, the customer service and knowledge especially from Paul was 5 stars. Essentially buying the car blind everything was as described and couldn’t be happier. Never once was there any pressure just honesty from the start. The staff communicated with each other so any questions with any one that picked up the phone was dealt with easily. The price was extremely fair anyway and to show they are customer focused they had the car delivered 170 miles away for no additional cost. Better value cars has a new customer for many years to come and will happily buy again from them with no hesitation.

November 30, 2020
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Reply from BetterPerformanceLtd

Hi Michael,

Many Thanks for your review, and thank you for your Business!

I'll make sure I pass this onto the Team.

We love hearing how pleased our Customers are with their purchase. I really hope you're happy with the 240i? It's a great Car! Feel free to send us some pictures, so we can share them on our Social Media Pages.

We look forward to welcoming you back to the Dealership, when you're ready for your next Car.

Kind Regards,
Jessica
Marketing Manager
Better Performance Ltd.
02920 704 425

Rated 5 out of 5 stars

Great guys to deal with

Great guys to deal with
Car is stunning
Highly recommended

November 27, 2020
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Reply from BetterPerformanceLtd

Hi Peter,

Thanks so much for the 5-star Review! I'll make sure I pass this onto the Team.

We really appreciate your Business, and look forward to welcoming you back to the Dealership when you're ready for your next Car.

Kind Regards,
Jessica
Marketing Manager
Better Performance Ltd.
02920 704 425

Rated 4 out of 5 stars

Very welcoming and friendly

Very welcoming and friendly
Good service

November 25, 2020
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Reply from BetterPerformanceLtd

Hi Robert,

Many thanks for your review, and your Business!

I'm very pleased to hear that you received great service and hope you're enjoying the GLC? Feel free to send up some pictures so we can share them on our Social Media Pages.

Kind Regards,
Jessica
Marketing Manager
Better Performance Ltd.
02920 704 425

Rated 5 out of 5 stars

Brilliant service

Brilliant service, They sourced a car for me quickly and were very helpful. Great customer service, No complaints

November 25, 2020
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Reply from BetterPerformanceLtd

Hi Jessica!

Many thanks for your review, and Business!

We hope you're enjoying the new Aygo?

We look forward to welcoming you back to the Dealership, when you're next in search for a new Car.

Kind Regards,
Jessica
Marketing Manager
Better Performance Ltd.
02920 704 425

Rated 5 out of 5 stars

I bought my car (BMW M2 Competition)…

I bought my car (BMW M2 Competition) from Better Value Cars on 17 October 2020. Paul was very helpful, letting me take it for a test drive. I was sold on the car and we agreed a price for my part ex. I was due to pick the car up the following Saturday, but Paul phoned me to let me know that Better Value Cars was having to close at 6pm Friday 23 October and they would arrange driving the car over to me on the Saturday afternoon, which I said was great. So Lewis brought the car round on Saturday afternoon for me and took my part ex away. Overall an exemplary service from Better Value Cars.

November 2, 2020
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Reply from BetterPerformanceLtd

Hi Peter,

Many thanks for your 5-star review, and choosing Better Performance for your Car purchase!

We hope you like the M2? It's such a fab Car. If you've got any pictures, feel free to send us some pictures so we can share them on our Social Media Pages.

We look forward to welcoming you back to the Dealership, when you're next in search for a new Car.

Kind Regards,
Jessica
Marketing Manager
Better Performance Ltd.
02920 704 425

Rated 5 out of 5 stars

Great service

Great service. Paul and Lewis are friendly, polite and make you feel welcome. No pressure to buy, just honest people. Will be back again!

October 30, 2020
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Reply from BetterPerformanceLtd

Hi Kyle,

Thanks so much for leaving us a 5-star review!

I'll make sure I pass this review onto Paul and Lewis.

I hope you're enjoying the A4? If you've got any pictures, feel free to send them over so we can use them on our Social Media!

We look forward to welcoming you back to the Dealership when you're next in search for a new Car.

Kind Regards,
Jessica
Marketing Manager
Better Performance Ltd.
02920 704 425

Rated 5 out of 5 stars

Big thank you to the boys @ better…

Big thank you to the boys @ better value for helping me chose my new car, first class service will recommend for sure!

October 15, 2020
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Reply from BetterPerformanceLtd

Hi Martin,

Many thanks for leaving us a 5-star review, and thank you for your Business!

We hope you're enjoying the new Range Rover Sport? And, look forward to welcoming you back to the Dealership when you're in search for a new Car.

Kind Regards,
Jessica
Marketing Manager
Better Performance Ltd.
02920 704 425

Rated 5 out of 5 stars

Couldn't find the Audi S5 Sportback…

Couldn't find the Audi S5 Sportback with required options i wanted via Autotrader, contacted Paul at BetterValue and within a week he found and supplied the car i was looking for, Nice simple straight forward transaction, very happy, would highly recommend.
cheers
neil

October 11, 2020
Unprompted review
BetterPerformanceLtd logo

Reply from BetterPerformanceLtd

Hi Neil,

Thanks so much for leaving us a 5-star review, and thank you for your Business!

We look forward to welcoming you back to the Dealership when you're ready for a new Car, and in the meantime hope you're enjoying the Audi S5!

Kind Regards,
Jessica
Marketing Manager
Better Performance Ltd.
02920 704 425

Rated 5 out of 5 stars

Fantastic communication and customer…

Fantastic communication and customer service from Ash. Very patient and knowledgeable when answering my questions about the BMW M2 I was looking to purchase. Recommended a specific car to me which wasn’t exactly what I was after but turned out to be everything I wanted. A truly brilliant experience and I would thoroughly recommend anyone to use them.

October 4, 2020
Unprompted review
BetterPerformanceLtd logo

Reply from BetterPerformanceLtd

Hi Craig,

Thanks for your review, and your Business!

I'll make sure I pass this onto the Ashely, so he can see how happy you are with your new car.

We hope you're enjoying the new Car?

Kind Regards,
Jessica
Marketing Manager
Better Performance Ltd.
02920 704 425

Rated 5 out of 5 stars

I bought a Range Rover

Great selection of cars - very knowledgeable and friendly staff, and excellent customer service. And the price was really competitive too. Well done to Lewis and his team.

September 28, 2020
Unprompted review
BetterPerformanceLtd logo

Reply from BetterPerformanceLtd

Hi Nick,

Many thanks for your 5-star review and Business!

I'll make sure I pass this onto the Team.

We hope you're enjoying the Range Rover, and look forward to welcoming you back to the Dealership when you're ready to change.

Kind Regards,
Jessica
Marketing Manager
Better Performance Ltd.
02920 704 425

Rated 5 out of 5 stars

These guys are true gentlemen.

These guys are true gentlemen of the trade. Great selection of stock, and sourced my car for me!
Massive thanks to Paul Walker and Lewis’ help!
Love the car, and a great effortless transaction

September 28, 2020
Unprompted review
BetterPerformanceLtd logo

Reply from BetterPerformanceLtd

Hi Alex,

Many thanks for your review!

I'm vert pleased that you're happy with your Golf R. If you've got any photos, please don't hesitate to send them to us, so we can upload them to our Social Media Pages.

We look forward to welcoming you back to the Dealership when you're ready for a new Car.

Kind Regards,
Jessica
Marketing Manager
Better Performance Ltd.
02920 704 425

Rated 5 out of 5 stars

better value cars

bought a m2 from better value cars and i couldn't have asked for a better service chose a car and within days i had it with brand new tyres, Warranty and break down cover for free and a full tank of fuel and they done a full vehicle check and wouldn't let me have it until it was perfect and lewis and paul make you feel welcome and give a amazing service highly recommended

September 28, 2020
Unprompted review
BetterPerformanceLtd logo

Reply from BetterPerformanceLtd

Hi Mitch,

Thanks for the 5-star review!

It's great to hear that you're pleased with your new Car, and i'd like to personally thank you for choosing Better Performance when buying your M2.

We look forward to welcoming you back to the Dealership when you're ready for a new Car.

Kind Regards,
Jessica
Marketing Manager
Better Performance Ltd.
02920 704 425

Rated 5 out of 5 stars

Impressed

Helpful, friendly service. Very good product at a good price. Would recommend

September 27, 2020
Unprompted review
BetterPerformanceLtd logo

Reply from BetterPerformanceLtd

Hi Steve,

Thank you for the 5-star review!

I hope you're enjoying the Audi S1! It's such a great car. If you happen to have any photos, feel free to send them to us, so we can use them on Social Media.

Kind Regards,
Jessica
Marketing Manager
Better Performance Ltd.
02920 704 425

Rated 5 out of 5 stars

Good guys amongst the bad and the ugly.

Unfortunately, due to personal circumstances beyond the control of Better Value, we could not complete our purchase. However, they were friendly, professional, patient and full of good humour throughout.

September 22, 2020
Unprompted review
BetterPerformanceLtd logo

Reply from BetterPerformanceLtd

Hi!

Thanks so much for your review!

Sorry that you couldn't complete your purchase, but we hope to see you again soon!

Kind Regards,
Jessica
Marketing Manager
Better Performance Ltd.
02920 704 425

Rated 5 out of 5 stars

Great service from Lewis and Paul

Being in the car trade you appreciate good service and that’s exactly what I got. Great service from Paul and Lewis. Free of charge delivery to swap cars over despite me living 3 hours away. Very knowledgable and anything you need they will answer! Very happy with my M2 👍

September 20, 2020
Unprompted review
BetterPerformanceLtd logo

Reply from BetterPerformanceLtd

Hi Lew,

Many thanks for leaving us a 5-star review!
I'll make sure I pass this onto Lewis and Paul.

I hope you're happy with the M2. If you have any photos, feel free to send them over so we can use them across our Social Media Pages.

Kind Regards,
Jessica
Marketing Manager
Better Performance Ltd.
02920 704 425

Rated 5 out of 5 stars

Amazing service

I bought this as a distance sale trusted Paul Walker and he was spot on! Been in the motor trade 10 years and this company is superb

Recommend all day long

11/10 not 10/10. 11/10 !!!!

September 20, 2020
Unprompted review
BetterPerformanceLtd logo

Reply from BetterPerformanceLtd

Hey Barney,

Thank you for taking the time to leave us a 5-star review! I'm so glad to hear you're happy with the Car and the Service received from Better Performance.

We hope, that when you're in the market for a new Car, you'll consider us again!

Kind Regards,
Jessica
Marketing Manager
Better Performance Ltd.
02920 704 425

Rated 5 out of 5 stars

My second car purchase from this…

My second car purchase from this company and both times have been nothing but amazing / helpful and couldn’t of done enough for me

September 20, 2020
Unprompted review
BetterPerformanceLtd logo

Reply from BetterPerformanceLtd

Hi Ross,

Thanks for your review... and your continued Business with Better Performance!

We hope you're happy with the M4?

Kind Regards,
Jessica
Marketing Manager
Better Performance Ltd.
02920 704 425

Rated 5 out of 5 stars

BMW M2

I bought a BMW M2 from BVC and I couldn’t be happier with the car. The sales team were friendly and helpful and there was no pressure to buy a car unlike many other dealerships.
No doubt I will visit here for my next car.

September 12, 2020
Unprompted review
BetterPerformanceLtd logo

Reply from BetterPerformanceLtd

Ben,

Thanks so much for taking the time to write us a review!

Firstly... thank you for choosing Better Performance to buy your M2.
Secondly... I hope that you're enjoying the M2; what a Car! If you've got any photos, please feel free to send them over, so we can upload to Social Media!

Kind Regards,
Jessica
Marketing Manager
Better Performance Ltd.
02920 704 425

Rated 5 out of 5 stars

Great car and Great Service

Car was in great condition and very clean. It was ready to drive away.

Staff were helpful. Explanation clear and concise. Transaction swift.

I would recommend.

August 31, 2020
Unprompted review
BetterPerformanceLtd logo

Reply from BetterPerformanceLtd

Hi Craig!

Thanks for leaving us a 5-star review and thank you for your Business. We hope you're enjoying the GLA?

We look forward to welcoming you back to the Dealership when you're ready for your next Car!

Kind Regards,
Jessica
Marketing Manager
Better Performance Ltd.
02920 704 425

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