Blatant Chinese scam farm. Avoid at all cost. Complete crooks with terrible rtp games, but don’t worry, if you somehow win they won’t pay. They requested more information. Here it is. When I t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I don't know what the bad reviews are about. Everything about this site is nothing short of amazing. There are so many games to choose from. I don't know about the rest of you, but I love the RTG gam... See more
I was a little skeptical when I first found Betty Wins I will be honest because of some of the reviews I saw. But I always like to see for myself and not what others say and I will say this has been o... See more
Recently started testing my luck at winnings via crypto casino's. A few weeks ago I stumbled upon Bettywins via a promotional email I'd received. The email was a collection of various new pl... See more
You should know
3.8
Great
583 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 81% of negative reviews
Typically replies within 1 week
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good service and friendly host big wins…
good service and friendly host big wins with fast cash outs best platform around
August 26, 2025
Unprompted review
Verification issues
So last night I tried to verify my account with Betty Wins casino so I could withdraw my winnings from a bonus they gave me....
For some reason it has a link for a form, which is normal, but the link only sends you to a customer service agent. After that he was little help, he told me I had to send an email to them with copy of the front my drivers license, the back of it, and a selfie with me holding the driver license. I did that and asked how long it would be for verification because every other casino I have used is done with this process within an hour at most. I waited. Waited. Waited. Nothing. Today I asked again and was ignored and told it would take five days. I decided to deposit because I figured they just didn't want to pay my winnings to me because I won them with the free spins they email me quite often. I deposited and won more and went to cash out and still verification is not done!!!!!! It has been well over 20 hours now so I message the customer service agent again. He provides me with an actual link that has a place to upload the documents which makes a ton more sense than me just emailing them to the website. I asked him if he would please check them to make sure they weren't too blurry or something and he is ZERO help what so ever just says he doesn't have access to them and I will receive an email when I become verified. At this point I am regretting depositing money today because I feel like it probably just got thrown away. They will probably have some excuse like I used a bonus and therefore my winnings are not actual winnings or something. Basically this whole experience is a nightmare and if you are reading this I recommend to stay away from Bettywins casino. I hope they verify my account soon and if they do and I actually receive my winnings I will come and change this but as of now I feel like I've been scammed!!!
August 11, 2025
Unprompted review
Reply from Bettywins
Hi Jason,
Hope you are well and safe,
Thank you for taking the time to share your feedback with us!
Unfortunately, we haven’t received the requested login information, which makes it challenging for us to properly address your concerns regarding the account verification process.
Please don’t take this the wrong way, but submitting a complaint without cooperating with us and giving us the chance to review what happened “first-hand” seems a little unfair. We are always striving to improve, and if there was a mistake on our side, we want to correct it and ensure it does not happen again.
Providing your login information also gives us the opportunity to review all conversations between you and our customer support team and verify exactly what information you received about the account verification process.
In the meantime, I will provide a general explanation of the account verification process and how you can submit documents.
When you need to verify your account, you will receive a system notification, either when you attempt to withdraw money from the free welcome bonus, or upon request from the Casino (for example, if we detect similarities between your account and others). If verification is required before withdrawal, you must contact our customer support team so they can provide you with the link where you can upload the required documents. If something is missing from your account ( an unverified email or incomplete personal information), you will first receive a system notification prompting you to complete these details before you can access the document upload page.
Regarding the quality of submitted documents: only our banking and anti-fraud teams have access to player documents. This means that it is the player’s responsibility to ensure the quality of the selfies and other documents provided. The most important requirement is that all pictures are clear, and all information is visible and readable.
Without your login information, we cannot verify whether your account has already been approved or whether there was any delay in the verification process.
If you are willing to share your login information with us, we would be glad to check your account and provide a detailed answer to your concerns regarding the verification process and your account activity.
Thank you for your understanding!
Best Regards
Daniel Levy
Bettywins Management
Pretty bunk lol did all my wagering for…
Pretty bunk lol did all my wagering for a measly 50$ and then they need a deposit to verify what a crock of crap don’t call for it unless you want to deposit first . Bra go was the only casino like this that actually paid me no bs. These are the worst casinos , they should state upfront that you need to deposit to verify your account before you spend an hour doing the play through . Honestly scummy and not very honest.
August 5, 2025
Unprompted review
Reply from Bettywins
Hi Jordan,
Hope you are well and safe,
Unfortunately, we have not yet received the necessary login details, which prevents us from thoroughly reviewing your account and addressing your concerns.
Having access to your account would allow us to investigate the issue in detail and provide you with accurate information. Without these details, it is difficult for us to offer a proper resolution. We believe it’s important to clarify the situation, not only for you but also for other players who may have similar concerns.
We appreciate your cooperation and look forward to assisting you further once we receive the requested information. Thank you for your understanding.
Best Regards
Daniel Levy
Bettywins Management
Trash casino out of 70 free spins I won…
Trash casino out of 70 free spins I won 2.68 that's 38% rtp which = garbage. If the rtp is that low playing on their money imagine how sh!t it's gonna be with your own.
August 5, 2025
Unprompted review
Reply from Bettywins
Hi Greg,
Hope you are well and safe,
Unfortunately, we have not yet received the necessary login details, which prevents us from thoroughly reviewing your account and addressing your concerns.
Having access to your account would allow us to investigate the issue in detail and provide you with accurate information. Without these details, it is difficult for us to offer a proper resolution. We believe it’s important to clarify the situation, not only for you but also for other players who may have similar concerns.
We appreciate your cooperation and look forward to assisting you further once we receive the requested information. Thank you for your understanding.
Best Regards
Daniel Levy
Bettywins Management
Never felt so violated
Made a deposit never get played there before 25 dollars and out of the 100+ spins i made over many different games every single one loss then I went to claim a coupon and was told no couldn't do it and the equivalent of getting hung up on by customer service this. Place is a joke I would recommend anywhere but here or at the least do not make actual deposit of crypto this place is a knock off scam
July 23, 2025
Unprompted review
Reply from Bettywins
Hi Timothy,
Hope you are well and safe,
Unfortunately, we have not yet received the necessary login details, which prevents us from thoroughly reviewing your account and addressing your concerns.
Having access to your account would allow us to investigate the issue in detail and provide you with accurate information. Without these details, it is difficult for us to offer a proper resolution. We believe it’s important to clarify the situation, not only for you but also for other players who may have similar concerns.
We appreciate your cooperation and look forward to assisting you further once we receive the requested information. Thank you for your understanding.
Best Regards
Daniel Levy
Bettywins Management
Scam, stay away
They are taking an excessive long time to verify my identity after I’ve sent in the necessary documents. Seems like they do not want to pay out what I one and that leaves a bad taste in my mouth. I’m sure the deposits go through a lot faster. Just another scam company. Now they have finally verified my identity, now I must make a verification deposit of $15 in order to withdraw my legally obtained winnings. Scam site. I have screenshots of my interactions with this site that confirms that this is a scam and they DO NOT payout. They also kept my “verification deposit” of $10 Litecoin. STAY AWAY!!!!
July 23, 2025
Unprompted review
Reply from Bettywins
Hi Frank,
Hope you are well and safe,
Thank you for taking the time to share your feedback and login information with us!
After reviewing your account and gameplay, we found that your winnings came from a free spin promotion. The maximum cashout for this promotion is $25.
If you wish to withdraw winnings from a free promotion but have never deposited before, you are required to make a verification deposit first.
https://bettywins.com/terms-and-conditions
6.2. Withdrawing from Your User Account
i. If requesting a withdrawal from a non-deposit bonus, a verification deposit is required if no prior deposit was made.
The minimum deposit amount is $10 (crypto equivalent) for all cryptocurrencies except Bitcoin, which requires $15.
Your verification deposit can be withdrawn together with your winnings, but before submitting your withdrawal request, please contact our customer support team to have the verification deposit added to your winnings so you can withdraw the total amount together.
We are an honest Casino, and if you follow these instructions, you will see that we are not a scam Casino.
If you have any further questions or concerns, please don’t hesitate to reach out. We’re always here to assist you.
Best Regards
Daniel Levy
Bettywins Management
To be honest... 👌
To be honest... I was weary of this casino site at first, but the. As I went along I found out throughout the weeks that it is a legit and fun casino that gives you plenty opportunities to win. Other casinos give you tons more free play but you won't win anything. And this one at least is honest with how much you can cash out per gifted spins etc. At least they are honest and give you the opportunity to go over all the rules so you know what to expect. It's better to just deposit straight with no promo to win HUGE AMD KEEP ALL YOUR WINNINGS. I LIKE IT.
July 23, 2025
Unprompted review
Reply from Bettywins
Thank you for your wonderful review! We're thrilled to know that you enjoyed your experience with us. Your support is deeply appreciated. If you have any questions or need assistance in the future, don't hesitate to contact us. We can't wait to welcome you back soon!
Best regards,
Bettywins Management
They don't pay out when you win
They don't pay out when you win! They take a very long time to approve your account after you submit a withdrawal. When they finally approve your account and you move forward with your withdrawal they send you an email stating something went wrong while you were playing and your winnings ate null and void.
In response...I'm not wasting another second with you. I have submitted, and submitted to you only to have you make up a bold face lie and Ignore me for days at a time. And just so you know I'm gonna leave my opinion of bettywins everywhere I possibly can. Hopefully it'll save someone from you BS!
July 16, 2025
Unprompted review
Reply from Bettywins
Hi Jerrod,
Hope you are well and safe,
Unfortunately, we have not yet received the necessary login details, which prevents us from thoroughly reviewing your account and addressing your concerns.
Having access to your account would allow us to investigate the issue in detail and provide you with accurate information. Without these details, it is difficult for us to offer a proper resolution. We believe it’s important to clarify the situation, not only for you but also for other players who may have similar concerns.
We appreciate your cooperation and look forward to assisting you further once we receive the requested information. Thank you for your understanding.
Best Regards
Daniel Levy
Bettywins Management
Fun fair and fast payout
Fun fair and fast payout.
No bs, I like it and play there regularly now
July 1, 2025
Unprompted review
The best that’s ever done it!!
July 4, 2025
Unprompted review
Fun hopefully ill start to win a little…
Fun hopefully ill start to win a little something
June 30, 2025
Unprompted review
Great bonus (free spins) when you sign…
Great bonus (free spins) when you sign up:I’ve played for a couple weeks now. So far so good!
June 23, 2025
Unprompted review
Very generous and curious good place to…
Very generous and curious good place to work on skills
May 16, 2025
Unprompted review
Bright colours low wagering instant…
Bright colours low wagering instant cash back
June 2, 2025
Unprompted review
I got bonus credit and before that I…
I got bonus credit and before that I even deposited my own cash but lost however the bonus cash I was given I hit over 2k and I know the rules after it goes down to 50 and I can cash out that 50 so when I do so it tells me I can't until I verified my id so I send the documents and it's been a week now and still nothing funny how y'all take our money no problem but if we win now we gotta go through this bs to get paid if we even get paid trash site id verification shouldn't take no more than 24 hours
June 18, 2025
Unprompted review
Reply from Bettywins
Hi Matthew,
Hope you are well and safe,
Thank you for reaching out to us and sharing your login information!
Upon reviewing your account, we found that you made winnings from the free welcome bonus, which had a maximum cashout limit of $50. According to the Casino rules, the system automatically removes any excess balance after you complete the wagering requirements.
https://bettywins.com/terms-and-conditions
7.3. New User Welcome Bonus:
f. Upon meeting your wagering requirements, any remaining balance exceeding your maximum cashout limit will be automatically removed from your account.
The estimated time frame for the account verification process is 3–5 working days. In your case, your account was verified 2 days after you submitted the required documents. Unfortunately, you did not make the verification deposit after your withdrawal request was rejected and eventually lost your winnings by continuing to play.
Please be advised that the account verification process is delicate, and we need to check everything thoroughly before verification. Usually, the process does not take more than 48 hours if all documents and account details are in order.
We’re sorry that you were impatient and did not complete your withdrawal. A verification deposit is required if you made winnings from a free promotion but have never deposited before. This deposit can also be withdrawn along with your winnings.
https://bettywins.com/terms-and-conditions
i. If requesting a withdrawal from a non-deposit bonus, a verification deposit is required if no prior deposit was made.
Thank you for your understanding and cooperation.
Best Regards
Daniel Levy
Bettywins Management
Love this site
June 16, 2025
Unprompted review
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