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2.1

Poor

TrustScore 2 out of 5

22 reviews

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Rated 1 out of 5 stars

Terminated

They terminated my account that was having R10000 of winnings after a month of waiting saying my account is under review.lm so disappointed in them,if they don’t want to pay me the winnings at least they should pay me back what I deposited

March 19, 2026
Unprompted review
Rated 1 out of 5 stars

Betway scam

Title: Bet Was Cashed Out Without My Permission — No Accountability From Betway
I am extremely dissatisfied with how Betway handled my case.
My bet (Betslip ID: 481972647) was cashed out without my permission while the matches were still active. At no point did I request a cash out, and when I checked the bet live, there was no cash out offer available on my screen.
Bet details:
Total Odds: 272.37
Stake: R5.00
Potential Return: R1,362.83
Matches: FC Sion vs FC Basel 1893, FC Thun vs Lausanne-Sport, Atletico Madrid vs FC Barcelona
After reporting this immediately, Betway claimed that my account was accessed by someone else. I strongly dispute this. I have never shared my login details, never logged in on another device, and I had full control of my account at the time. No proof of unauthorized access was provided to me — only assumptions.
Instead of properly investigating or compensating me, support repeatedly gave generic responses and shifted the blame to a supposed "hack" without evidence.
This raises serious concerns about account security and how customer funds are protected. A betting company should be able to clearly show login activity, IP addresses, or proof of unauthorized access before denying a valid claim.
At this point, I feel Betway has avoided responsibility and failed to treat the matter fairly. I am requesting a proper investigation and resolution of this case.
Until then, I cannot trust or recommend this platform.

February 13, 2026
Unprompted review
Rated 1 out of 5 stars

Betway took my deposited money of R2250 😔

Betway South Africa is a scam. My account got terminated for no reason, and with funds in it... that money, I deposited it into my betway account. It's not winnings, but money from my bank account to betwah account, i even have proof of it... My money is now gone, and they would talk about their terms and conditions and that they have a right to withhold money. People need to stay away. Those live agents are bloody useless, I am so devastated by how they treated me, and i have been their customer for years. Betway, pay me back my money, this is not so cool.

February 5, 2026
Unprompted review
Rated 1 out of 5 stars

The developers of this site clearly…

The developers of this site clearly don't bet so they will never understand what they have done

But it was very stupid for them to "update" the website yes adding the update to see daily winners is fire but should've not changed everything in the process you kept the theme but ruined everything we want the old site back you're suppose to make the site faster not slower

I'm sure they added all these unnecessary updates for a big payday cause this isn't it at all

The only update that should've been added was when teams are being selected they should be aligned automatically with starting time and you missed that !!!!!!!!!

Its no longer appetising to be on this site at all

The only reason people are staying is because of the cashout but on the weekend you guys even remove that opportunity for many users !!!!!!!!

Now if you remove cashout people will stop using this site trust me on that

Bring back the old UI it was simple fast only minor changes were needed not extreme updates this new site is crap !!!!! And whoever idea it was needs to be fired immediately

February 3, 2026
Unprompted review
Rated 1 out of 5 stars

Constant losses after withdrawal

Constant losses after withdrawal

Have not won single big win thereafter

Different slots
Different times

Suger rush 1000 ? 5000 spins later average payouts on free spins is R2? An entire week?

Wow - very random

October 18, 2025
Unprompted review
Rated 1 out of 5 stars

I made a withdrawal and it's been 15…

I made a withdrawal and it's been 15 days now. All I get from their none-existent support is 'Please wait, we are processing'... For 15days? This is fraud to say the least. Betway South Africa CANNOT be allowed to operate like this. This is FRAUD. Not paying out money WON is STEALING. Avoid Betway by all means necessary. I have proof to my claim. I am not making this UP. Stay AWAY from BETWAY

September 28, 2025
Unprompted review
Rated 1 out of 5 stars

Rigged casino

Betway is a total fraud,their casino games just takes people's money,and never gives anything back,I've just lost R400 in one minute betting R10 on each spin without a single win,40 consecutive spins without a win,you lot should be ashamed of yourselves

September 21, 2025
Unprompted review
Rated 1 out of 5 stars

Concerning customer support practices

Betway’s customer support struggles when issues go off script. I found a significant PAPIA infringement within the app, affecting account integrity. When I tried to explain that a deposit made by my partner on my device reflected incorrectly, the agent assumed I wanted a refund and dismissed the security concern. Being told to just clear my cache after reporting a serious issue is very worrying.

June 26, 2025
Rated 1 out of 5 stars

I won and someone withdrew my money and…

I won and someone withdrew my money and Betway failed to investigate, nor inform me who withdrew my money, they simply blocked my account, I sent their support countless emails and they refused to tell me who withdrew and where did my money go to. Don't trust them with your money !

June 27, 2025
Unprompted review
Rated 1 out of 5 stars

I strongly advise people not to gamble

I strongly advise people not to gamble, especially online and more specifically, NOT on betway. On most sites gambling involves losing AND WINNING. On betway you lose only. Deposit after deposit. No wins, no bonus features. I have 10 friend who will tell you the exact same thing. If you want to gamble stay way from betway. Join WORLD SPORTS BETTING. Their sportsbook odds are way better and their payouts on slots are better than betway. If you have money to give away, then betway is the site for you

June 5, 2025
Unprompted review
Rated 1 out of 5 stars

Deposit made and not showing

Deposit made and not showing. Was told to wait 48hrs I contact them after 48hrs and get told to wait another 48hrs.
In app support team are useless. Everything they do needs to be escalated.
Don’t use. There are better alternative.

November 13, 2024
Unprompted review

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