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Betwhale Reviews 

464
TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 265 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the easy deposit process, the variety of games and sports betting options, and the helpful, responsive customer service. However, a significant number of people express strong dissatisfaction concerning the withdrawal process and receiving their payouts. Many consumers report prolonged waiting times, with some experiencing delays of several days or even weeks to receive their winnings. Furthermore, people frequently mention issues with partial payouts or unreceived funds, leading to frustration. A complicated verification process and unhelpful support responses are also frequently cited for delayed or missing withdrawals.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment, with many reviewers reporting quick and easy... See more

Website

Users describe ambiguous interactions with the website, with some reviewers praising its speed,... See more

Customer service

Customers had ambiguous experiences with customer service, with many praising the support team for being... See more

Response time

Clients share ambiguous opinions on response time, with some reviewers praising the customer service for... See more

Refund

Consumers find refund experiences to be largely negative, with many reporting significant delays and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

A lot better then most of the online slots I’ve played haven’t won anything to withdraw yet but I also haven’t put much into this website yet games run smooth I also play on betus id choose this websi... See more

Company replied

Rated 3 out of 5 stars

The games are fun the sports betting is great.i won quite a lot my first time playing and I had to wait over 7 business days and they still didn’t payout my withdrawal……I got impatient and played it a... See more

Company replied

Rated 3 out of 5 stars

Overall, I like the experience but the games often resets on its own while I’m in the middle playing. The deposit process is quick and easy, but the withdrawals take much longer even though it essent... See more

Company replied

Rated 3 out of 5 stars

I honestly love betwhale. The game selection is phenomenal, they have daily bonuses for depositors and random little bonuses they send out. Unfortunately, I have yet to receive a withdrawal that I req... See more

Company replied



Contact info

2.8

Average

TrustScore 3 out of 5

464 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 47% of negative reviews

Typically replies within 1 week

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2.8

All reviews

(464)

267 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best sports playbook world wide

Best sports playbook world wide, the whole team is outstanding.

April 27, 2026
Betwhale logo

Reply from Betwhale

Hi there,

Thanks a lot! Great to hear you’re enjoying the BetWhale sports experience. The team puts a lot into building a strong sportsbook and delivering a solid betting environment, so this means a lot. ⚽🏀

We’ll keep pushing to make it even better for you.

Rated 5 out of 5 stars

Loved costumer service

Loved costumer service

April 25, 2026
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Reply from Betwhale

Thanks so much for the 5⭐ review! 🙌 We’re really glad to hear you loved the customer service, that’s exactly what we aim for.

If you ever need anything, our team is always here to help. Enjoy the games and best of luck with your next win! 🎯

Rated 4 out of 5 stars

Fun games

Fun games! Wish I could win more though!

April 13, 2026
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Reply from Betwhale

Thanks for the great review, glad you’re enjoying the games!

We hear you on the wins 👀 hopefully the next one is just around the corner. Stay in the action and good luck! 🍀

Rated 2 out of 5 stars

Still undecided

This site has good and bad. You can win a little time to time. If you withdraw to your bank it will take a month and they only pay $500.00 a transaction. Bitcoin payouts they refuse cash app. Shouldn't have to wait so long to get paid. Need a quicker and player friendly payout, not only to their advantage.

April 11, 2026
Unprompted review
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Reply from Betwhale

Thanks for taking the time to share your feedback, we really appreciate the balanced view.

We’re glad to hear you’ve had some wins, but we completely understand your concerns around payout times and limits. Withdrawal speed can vary depending on the method and verification checks, and we know how important it is for this process to feel fast and seamless.

Your input genuinely helps us improve, and we’d love the chance to turn your experience around, we’d love to see that 2-star review become a 5-star ⭐

If you’re open to it, please reach out to our support team so we can look into your account and assist further.

Rated 2 out of 5 stars

Good Casino but disappointed with Withdrawals

I turned $1,000 into around $7,000, and their signup promo is one of the best. Their sportsbook and casino are also pretty good.

The reason I’m leaving 2 stars instead of 5 is because of the withdrawal issues. I submitted a $2,500 crypto withdrawal request, but 5 business days later, only $500 was approved. I understand that their terms of service say they may reduce withdrawal amounts into smaller portions, but I still find this very frustrating. The other online casinos I’ve played at never had this in their terms, and my requested amounts were always approved.

It’s quite disappointing because I really enjoy playing here. If BetWhale is willing to help me get my withdrawals approved for the full requested amount, I will make sure to update this review to 5 stars. Until then, my review will remain at 2 stars.

April 6, 2026
Unprompted review
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Reply from Betwhale

Thank you for taking the time to share your experience, we’re really glad to hear you’ve been enjoying the sportsbook, casino, and our signup promotions.

We completely understand your frustration regarding the withdrawal process. While, as outlined in our Terms & Conditions, withdrawals may sometimes be processed in smaller portions, we know this can be disappointing, especially after a great win, so first of all, congratulations on that! 🎉

Please rest assured that all approved withdrawals are processed securely and in line with our policies. That said, we’d really like to take a closer look at your specific case and see if we can provide more clarity or assistance. We encourage you to reach out to our support team directly so we can review your request in detail.

We truly appreciate your feedback and hope we can improve your experience moving forward, and earn that 5-star update.

— The Betwhale Team

Rated 1 out of 5 stars

BetWhale WILL STEAL YOUR MONEY

BetWhale Terms of Service is written so they can steal your money at any time. Their TOS is very predatory and if a licensed US Casino ever had a Terms like BetWhale, they would be shutdown by the government immediately. That's why they are licensed somewhere that is not regulated. Do not deposit your money. BetWhale will steal your money.

April 1, 2026
Unprompted review
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Reply from Betwhale

We’re sorry to hear you feel this way, that’s certainly not our intention.

BetWhale operates under clear Terms of Service that are in place to ensure fair play and compliance. We do not “steal” player funds, and any account actions are based on these terms. If you’ve had a specific issue, we’d really like the chance to review it, please contact our support team with your details so we can investigate and assist.

Rated 5 out of 5 stars

Good Customer Recognition

Good Customer Recognition

March 26, 2026
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Reply from Betwhale

Thank you for your great review!

We’re really glad to hear you feel recognized as a valued player, that’s something we truly strive for. Building a strong relationship with our community and rewarding our players is a big part of the BetWhale experience.

If there’s ever anything more we can do for you, don’t hesitate to reach out, we’re always here to help.

Best regards,
The BetWhale Team

Rated 1 out of 5 stars

Horrible withdrawal experience

Horrible withdrawal experience. Don’t use this website. I had $500, kept getting my validation rejected. Ended up spending an additional 300, so did a 200 withdrawal, and still waiting over 3 days! Worst experience online gambling. Don’t do it!

March 31, 2026
Unprompted review
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Reply from Betwhale

Thanks for sharing your experience! We wanted to clarify a couple of things: your account validation wasn’t rejected — we just needed a few documents from you, and once you sent them over, your KYC was approved.

Your $200 withdrawal requested on March 27 is being processed based on business days, and today is the third business day, so it will be approved shortly.

We also noticed you actually won twice your deposit during your play, which is a nice highlight! We really appreciate your patience and hope your future experiences with us are much smoother.

Regards
The Betwhale Team

Rated 1 out of 5 stars

Never win

Never win. Spend thousands and never get ahead.

March 29, 2026
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Reply from Betwhale

We’re sorry to hear that your experience hasn’t met your expectations. 😔

At BetWhale, we aim to provide fair gameplay across all our games, and all outcomes are determined randomly and transparently. We understand that luck can vary, and it can be frustrating when things don’t go your way.

If you’d like, our support team can review your account and help ensure you’re getting the most out of available bonuses, promotions, and game tips that may improve your experience.

We appreciate your feedback and hope to help turn things around for you.

Best regards,
The BetWhale Team

Rated 1 out of 5 stars

This place is a nightmare

They have sunk to a new low. I placed a bet late last year on a team to win March madness for this year. That team is now in the final 4. And betwhale just randomly refunded the bet without explanation. It was looking like I might win so they just voided the bat for no reason. Anyone posting a positive review of this place is lying. Get as far away far away from these scammers as you possibly can!!!!!

March 26, 2026
Unprompted review
Betwhale logo

Reply from Betwhale

We’re really sorry to hear about your experience — we understand how frustrating this must feel, especially with a long-term bet involved.

At BetWhale, bets are only voided or refunded under specific circumstances, such as changes to event conditions, market grading rules, or compliance checks. This is never done arbitrarily, and certainly not based on a potential outcome.

We’d really like to look into this for you and provide a clear explanation. Please reach out to our support team with your account details and bet information so we can review the case in full.

We appreciate you bringing this to our attention and hope we can resolve it for you as quickly as possible.

Best regards,
The BetWhale Team

Rated 5 out of 5 stars

Great

Great site, would love to see more free spins bonuses but otherwise good site.

March 28, 2026
Betwhale logo

Reply from Betwhale

Thank you for the great review! 🙌

We’re really glad you’re enjoying your experience with BetWhale. And we hear you on the free spins, that’s definitely something we’re always looking to expand and improve! 🎰

Keep an eye out, as we regularly run new promotions and offers that might be just what you’re looking for 👀

Thanks again for your feedback and support!

Best regards,
The BetWhale Team

Rated 5 out of 5 stars

Great customer service!

Always quick and helpful!

March 25, 2026
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Reply from Betwhale

Thank you for your great feedback!

We’re delighted to hear that you’ve had a positive experience with our customer support team. Providing quick and helpful assistance is something we take great pride in.

If there’s ever anything you need, don’t hesitate to reach out, we’re always here to help.

Best regards,
The BetWhale Team

Rated 5 out of 5 stars

Great sports betting experience

Great sports betting experience! The website is easy to navigate, the odds are competitive, and everything runs smoothly. What really stands out is the bonuses — they regularly offer great promotions, free bets, and generous rewards for players.

I also appreciate how quickly bonuses are credited and how clear the terms are. It feels like they truly value their users and keep things exciting with new offers.

Overall, a very reliable and enjoyable platform. Highly recommended for anyone who enjoys sports betting!

Bundesfan

March 12, 2026
Unprompted review
Betwhale logo

Reply from Betwhale

Hi Bundesfan,

Thank you so much for your fantastic review! We’re thrilled to hear that you’re enjoying the platform, especially the ease of navigation, competitive odds, and smooth overall experience.

It’s great to know that our bonuses and promotions are hitting the mark for you — we work hard to keep things exciting and rewarding, so your feedback really means a lot. We’re also glad you’ve found our terms clear and the bonus crediting quick and hassle-free.

We truly appreciate your recommendation and support. If there’s ever anything we can do to make your experience even better, feel free to reach out.

Best regards,
The Betwhale Team

Rated 1 out of 5 stars

Unauthorized transactions

Every time I log into this website I get unauthorized transactions $1.35 from “Facebook ads.” I emailed Betwhale and requested they delete my profile and anything associated with me. I’ve had to file two fraud claims because of them. Plus it took them weeks to pay me and you can’t even withdrawal unless it’s at least $150. And they couldn’t withdrawal $600 at one time so not only did I have to wait forever but I also had to get it in two separate transactions. Stupid.

March 12, 2026
Unprompted review
Betwhale logo

Reply from Betwhale

We’re really sorry to hear about your experience, this sounds frustrating and understandably concerning.

We’d like to clarify that Betwhale does not run any Facebook ads that would result in charges to a user’s personal account. Any “Facebook ads” transactions appearing on your statement are not connected to our platform, and we strongly recommend contacting your bank or card provider (as you’ve done) to investigate further and secure your account.

Regarding your withdrawal concerns, we understand how delays and split payments can be inconvenient. Withdrawal processing times and limits can vary depending on the payment method and security checks, but we appreciate your feedback and will continue working to improve this experience.

We also take requests like account closure and data deletion seriously. If this hasn’t yet been fully resolved, please reach out again with your account details so we can prioritize and ensure everything is handled properly.

Thank you for bringing this to our attention.

Rated 5 out of 5 stars

So far, so good!

Their site is quick, functional, and easy to use. They promptly communicated with me during my account verification and my first withdrawal. Total withdrawal time was about 5 days. Would recommend!

Edit: I've had multiple withdrawals without any problems!

March 7, 2026
Unprompted review
Betwhale logo

Reply from Betwhale

Thank you for the great review! We're happy to hear that you found the platform fast and easy to use, and that our team could assist you smoothly during verification and your first withdrawal.

Providing clear communication and reliable payouts is very important to us, so it's great to know your experience reflected that.

We truly appreciate the recommendation and look forward to having you with us!

— The Betwhale Team

Rated 1 out of 5 stars

Company doesn’t let u withdraw money

Company doesn’t let u withdraw money. Advertised fast withdrawals and won’t let you get the money out, absolutely disgusting

March 7, 2026
Unprompted review
Betwhale logo

Reply from Betwhale

We’re sorry to hear about your frustration and appreciate you bringing this to our attention.

BetWhale does not restrict legitimate withdrawals, and all payouts are processed according to our verification and security procedures. In some cases, withdrawals may take longer if additional account verification or security checks are required to ensure the safety of our players and their funds.

We’d really like to look into this for you and help resolve the issue as quickly as possible. Please reach out to our support team via live chat or email with your account details so we can review your case directly.

Your experience is important to us, and we’re here to help.

— The BetWhale Team

Rated 5 out of 5 stars

Great experience and support

My experience has been BetWhale.ag has been great. I have been with them for over a year with many deposits and payouts via Bitcoin. They have an easy-to-use platform with tons of markets to wager on. For me, it’s been reliable and trustworthy. Customer service is top-notch — responsive, honest, courteous, and professional. I always have tons of questions, and they’re consistently there to answer them any time of day or night. Highly recommend.

March 5, 2026
Unprompted review
Betwhale logo

Reply from Betwhale

We really appreciate you sharing your experience! It’s great to hear that BetWhale has been a reliable platform for you over the past year, especially with your Bitcoin deposits and payouts.

Our team works hard to provide a wide range of markets and a smooth betting experience, so it’s fantastic to know that’s been reflected in your time with us. Your kind words about our support team mean a lot as well — they’re always happy to help.

Thanks again for the recommendation!

— Team BetWhale 🐋

Rated 1 out of 5 stars

Biggest scam website I have ever used

Biggest scam website I have ever used. They will take your money and come up with bullshit to keep it. DO NOT, I repeat, DO NOT USE THIS SITE. This is what they sent me. I have NEVER reversed a deposit. NEVER! This is the email they sent me:

"At the moment, we are unable to process this withdrawal due to an ongoing matter related to reversed deposits totaling $4,100 on your account.

In order for us to proceed with your pending withdrawal and any future withdrawal requests, the reversed deposit balance will need to be resolved. This can be done in one of the following ways:

Making a deposit in the total amount of the reversed transactions ($4,100), or allowing us to deduct the $150 withdrawal amount from the total outstanding balance, which would be applied toward the reversed deposits."

Deposit $4,100? I never even deposited $1,000 and they want me to deposit $4,000? HAH scam scam scam

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

recommended

recommended

February 20, 2026
Unprompted review
Betwhale logo

Reply from Betwhale

Thank you for the recommendation! We’re thrilled you’re enjoying your experience with Betwhale. Wishing you more wins ahead 🐳

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