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Betwhale Reviews 

466
TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Evaluating 269 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the straightforward and quick deposit process, finding it easy to add funds to their accounts. People also enjoy the variety of games available, noting that the website generally runs smoothly without lag. Furthermore, some consumers have experienced helpful and responsive customer service when needed. However, a significant number of people were dissatisfied with the withdrawal process. Many reviewers report that payouts are consistently slow, often taking several days or even weeks, and some describe an extraordinary verification process. Customers frequently mention receiving only partial or limited amounts of their winnings, or facing various excuses and difficulties when trying to access their funds.

What people talk about most

Payment

Reviewers mention ambiguous feedback about payment, with some customers reporting quick cash-outs and... See more

Website

People report ambiguous experiences with the website, with some customers expressing satisfaction and others... See more

Customer service

Customers had ambiguous experiences with customer service, with many praising the support team for being... See more

Response time

Users describe ambiguous interactions with response times; many customers report positive experiences,... See more

Refund

Consumers find the refund process to be a source of significant frustration and dissatisfaction. Many... See more

Reviews shaping this summary

Rated 3 out of 5 stars

A lot better then most of the online slots I’ve played haven’t won anything to withdraw yet but I also haven’t put much into this website yet games run smooth I also play on betus id choose this websi... See more

Company replied

Rated 3 out of 5 stars

The games are fun the sports betting is great.i won quite a lot my first time playing and I had to wait over 7 business days and they still didn’t payout my withdrawal……I got impatient and played it a... See more

Company replied

Rated 3 out of 5 stars

Overall, I like the experience but the games often resets on its own while I’m in the middle playing. The deposit process is quick and easy, but the withdrawals take much longer even though it essent... See more

Company replied

Rated 3 out of 5 stars

I honestly love betwhale. The game selection is phenomenal, they have daily bonuses for depositors and random little bonuses they send out. Unfortunately, I have yet to receive a withdrawal that I req... See more

Company replied



Contact info

2.8

Average

TrustScore 3 out of 5

466 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 47% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.8

All reviews

(466)

267 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good

Good
Good
Good

May 21, 2026
Betwhale logo

Reply from Betwhale

Thanks for the review! 😊 Glad to hear you’re enjoying your experience with BetWhale. We appreciate the support!

Rated 5 out of 5 stars

Great communication and nice variety of…

Great communication and nice variety of games

May 18, 2026
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Reply from Betwhale

Thanks so much! 🙌 We’re happy to hear you’re enjoying the game variety and communication from the team. Appreciate you taking the time to share your feedback!

Rated 5 out of 5 stars
Betwhale logo

Reply from Betwhale

Thank you for the kind words! 😊 Great to hear you’re enjoying both the app and the customer service. We appreciate the support and hope you continue having a great experience with BetWhale!

Rated 5 out of 5 stars

I like this site a lot so far it’s been…

I like this site a lot so far, cash out options, and alt lines are great. My only worry is seeing the withdrawal reviews. I had a pretty good run and my bank roll is getting substantial. I would like to continue using Betwhale but also would like to withdraw some money as well. So far it’s been 5 stars.

May 15, 2026
Unprompted review
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Reply from Betwhale

Thank you for the great feedback! 💙

We’re really happy to hear you’re enjoying the cash out options, alt lines, and overall experience so far. We completely understand your concerns around withdrawals, and we want to assure you that our team works hard to process all redemption requests as smoothly and efficiently as possible.

As your bankroll grows, our support team is always here to help guide you through the process should you ever need assistance. We truly appreciate your trust and thank you for being part of the BetWhale community! 🐳

Rated 5 out of 5 stars

The bonuses and the customer service…

The bonuses and the customer service are great!

May 16, 2026
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Reply from Betwhale

Thank you so much for the kind words! 💙

We’re thrilled to hear you’re enjoying the bonuses and having a positive experience with our customer support team. Providing a fun experience alongside fast and helpful service is always our goal.

We really appreciate your support and thank you for being part of the BetWhale community! 🐳

Rated 3 out of 5 stars

Super I seen these reviews on…

Super I seen these reviews on withdrawal wait times. will skip. Reddit has let me down in the search for a new bookmaker.

May 12, 2026
Unprompted review
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Reply from Betwhale

We understand your concern, and we appreciate you taking the time to share your feedback. Withdrawal times can vary depending on verification status, payment method, and overall request volume, but our team is always working to process payouts as quickly and smoothly as possible.

If you ever decide to give us a try and have any questions, our support team will be happy to assist you throughout the process.

Rated 5 out of 5 stars

I love how they are so fast to respond…

I love how they are so fast to respond and the amount of games they have is amazing. Best customer service

May 11, 2026
Unprompted review
Betwhale logo

Reply from Betwhale

Thank you so much for the amazing review! 💙

We’re thrilled to hear you’re enjoying the game selection and that our support team has been able to provide you with a great experience. Fast and helpful customer service is something we always strive for, so your feedback truly means a lot to us.

Thanks for being part of the BetWhale community!

Rated 5 out of 5 stars

Convenience easy

Convenience easy. Good customer service

May 8, 2026
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Reply from Betwhale

Thanks for the review!

We’re really glad you’re finding the site convenient and easy to use — and it’s great to hear our support team made a positive impression too. We’ll be sure to share this with them!

Thanks for being part of the BetWhale community 🐋

Rated 1 out of 5 stars

DO NOT USE THIS SITE

DO NOT USE THIS SITE. They will find any reason to not pay your winnings. They make it impossible to withdraw. Scam. Crime.

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

I like the sports betting side with…

I like the sports betting side with nice bonuses and also very nice customer service. Only complaint is smallish withdrawal amounts and also that you get paid only once a week.

May 7, 2026
Betwhale logo

Reply from Betwhale

Thanks for the review and for being part of BetWhale 🐋⚡

Great to hear you’re enjoying the sportsbook, bonuses, and support experience. We’re always aiming to keep the betting experience exciting while making sure players feel supported when they need help.

We also appreciate the feedback regarding withdrawal limits and payout frequency. Player input like this helps us understand where we can improve the overall experience, and we’ll be sure to pass it along to the relevant team.

Thanks again for the support, and we hope you continue enjoying the action with BetWhale!

Rated 1 out of 5 stars

Worst site,

Worst site,
Takes more then 20 days to withdraw money.
Lot of things are fishy,
First they will not even approve your documents and delayed tactics go on and then they will make your withdrawal to move from bank account to bitcoin which is even worse.
Don't get trapped in this scam

April 29, 2026
Rated 3 out of 5 stars

Overall

Overall, I like the experience but the games often resets on its own while I’m in the middle playing. The deposit process is quick and easy, but the withdrawals take much longer even though it essentially goes through the same process. I would recommend it to a friend.

May 5, 2026
Betwhale logo

Reply from Betwhale

Thanks for the feedback — glad you’re enjoying the experience and would recommend us.

Sorry to hear about the game resets and slower withdrawals. Game interruptions can sometimes be connection-related, but please contact support with details so we can look into it. Withdrawals do take longer due to additional security checks, but we’re always working to improve speed.

Appreciate you sharing this, it helps us improve.

Rated 5 out of 5 stars

Great 👍 service

April 25, 2026
Betwhale logo

Reply from Betwhale

Hi there,

Thanks for the great feedback! We’re really happy to hear you’re enjoying the service. We’ll keep working to make your experience even better every time you play with us.

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