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Betwhale Reviews 

468
TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Evaluating 269 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the straightforward and quick deposit process, finding it easy to add funds to their accounts. People also enjoy the variety of games available, noting that the website generally runs smoothly without lag. Furthermore, some consumers have experienced helpful and responsive customer service when needed. However, a significant number of people were dissatisfied with the withdrawal process. Many reviewers report that payouts are consistently slow, often taking several days or even weeks, and some describe an extraordinary verification process. Customers frequently mention receiving only partial or limited amounts of their winnings, or facing various excuses and difficulties when trying to access their funds.

What people talk about most

Payment

Reviewers mention ambiguous feedback about payment, with some customers reporting quick cash-outs and... See more

Website

People report ambiguous experiences with the website, with some customers expressing satisfaction and others... See more

Customer service

Customers had ambiguous experiences with customer service, with many praising the support team for being... See more

Response time

Users describe ambiguous interactions with response times; many customers report positive experiences,... See more

Refund

Consumers find the refund process to be a source of significant frustration and dissatisfaction. Many... See more

Reviews shaping this summary

Rated 3 out of 5 stars

A lot better then most of the online slots I’ve played haven’t won anything to withdraw yet but I also haven’t put much into this website yet games run smooth I also play on betus id choose this websi... See more

Company replied

Rated 3 out of 5 stars

The games are fun the sports betting is great.i won quite a lot my first time playing and I had to wait over 7 business days and they still didn’t payout my withdrawal……I got impatient and played it a... See more

Company replied

Rated 3 out of 5 stars

Overall, I like the experience but the games often resets on its own while I’m in the middle playing. The deposit process is quick and easy, but the withdrawals take much longer even though it essent... See more

Company replied

Rated 3 out of 5 stars

I honestly love betwhale. The game selection is phenomenal, they have daily bonuses for depositors and random little bonuses they send out. Unfortunately, I have yet to receive a withdrawal that I req... See more

Company replied



Contact info

2.8

Average

TrustScore 3 out of 5

468 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 49% of negative reviews

Typically replies within 1 week

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2.8

All reviews

(468)

271 reviews in the last 12 months

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Rated 3 out of 5 stars

It's all right I've been there for 6…

It's all right I've been there for 6 months, haven't really deposited much but have never won much either to make the minimum$150 withdrawal.

June 1, 2026
Unprompted review
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Reply from Betwhale

Thank you for sharing your experience and for being with us over the past six months.

We appreciate your feedback and understand that reaching a withdrawal threshold can be an important part of the overall experience. While outcomes are never guaranteed, we're glad you've continued to explore what our platform has to offer.

Thank you for your review, and we hope to provide you with an even more enjoyable experience going forward.

Rated 3 out of 5 stars

Customer service that is frustrating and...

I started on Bet Whale about a year ago. I have had no issues ever depositing money. But I had a bad experience trying to withdrawl funds. I turned a $50 deposit into 10k after the playthrough was complete. I attempted to pull money out and all of a sudden they declined one of my documents for withdrawal. I waited days and ended up just getting smashed and bet like an ass and gave it all back. I was so disappointed with how everything was handled. I have had an issue with the bonus from the Match X for the last 3/4 weeks. I'm rewarded 25fs on a slot and each time I've attempted to redem the bonus it says this bonus is expired, contact customer support. So I do and 2/3 reps have been very unhelpful. They've said sorry nothing I can do. Its already expired. Even though I tried to redeem it the same day.?.? These 2 reps have not been helpful at all. 1 experience was met with understanding and since they couldnt give me back that "Same day expired bonus" I was given free spins on a different machine. The expected outcome to this situation.
I'm now very careful with putting any more on this site. I have accounts on other sites that I've had no issue with withdrawals so I stuck to those most.
Overall game play was decent and fun. Many of the slot games will hit the bonuses quite often but hard to hit a good one.

May 26, 2026
Unprompted review
Rated 1 out of 5 stars

Betwhale are crooks

I won $1500 and all me credentials were in order because I had withdrawn with them before. Well they sent me $500 and said I needed to submit another withdrawal request for the rest of said it would take another 7 to 10 business days to receive it What if they decide to split it again. They said I didn’t play enough to get the whole withdrawal at one time. That I needed to play more That they had the discretion to split my winnings up however they wanted that it was in their terms and conditions. So not happy with them.

May 29, 2026
Unprompted review
Rated 1 out of 5 stars

I quit playing this casino due to the…

I quit playing this casino due to the extremely difficulty of the verification process. They literally asked for documents that no other casinos do and i had made several deposits so i could tell after struggling with them for 3 days that they just didnt want to release the money i had won. I play on alot of casinos because i have the means to but very rarely i see casinos pull tactics to rip off the customers. I mean it does happen but its rare. Since then they have missed out on alot of money. I spend anywhere from $7k to 15k a month on gambling so you do the math there.

April 15, 2026
Unprompted review
Rated 1 out of 5 stars

very slow payouts

very slow payouts, i would prefer other online cassinos like 1Xbet, Betplay, Pinnacle, BookMaker etc, on Betwhale if you win you get your money after 7 days

May 27, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible gaming site

Horrible gaming site. They don't pay out. They literally just try everything to get you to deposit. The playthrough is a joke. Never trust sites that offer 2 or 300 times deposit bonus.

May 30, 2026
Unprompted review
Rated 2 out of 5 stars

Game play

Okay games I always have trouble making a deposit which can take long sumtimes. I never seem to win anything everytime I try betwhale no more the 10 dollars that’s just ridiculous and the only reason I keep trying is I watched a friend play bet whale and he won big big so I keep giving it a try hoping to win anything but I’m never happens and they dnt even give me any bonus play. Whn I ask all that money I put in and I get absolutely nothing back for second chance. I wish bet whale wud just give me a break already.

May 29, 2026
Unprompted review

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