I am a player at Betwinner with ID number 430359649. On October 2, 2026, I made a deposit using a credit card; the funds were deducted from my bank account but were not credited to my gaming account.... See more
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See what reviewers are saying
This is a scam company. I placed several bets on "shots" for the Benfica vs. Hearts match, and they equate those shots with "attempts." The "attempts" statistics provided by UEFA can include multiple... See more
I am writing to formally complain about my pending withdrawal. Account ID: 1683139115 Withdrawal Request N°: 5150237089 Amount: 14000 BDT Withdrawal Date: 10.08.2026 Status: Failed - S... See more
ID: 1089561323 This is a follow up to my first review and they have refused to give me my withdrawal and have maintained the constant lies from Operator to Operator. I SEE THEY DO NOT CARE A... See more
Company details
Written by the company
Sportsbook and Casino
Contact info
Agias Zonis 22A, 3027, Limassol, Cyprus
- +44 203 455 62 22
- info-en@betwinner.com
- betwinner.com
You should know
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 77% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Betwinner scaming…
This betting platform is a scam company, I request you to boycott them. I deposited BDT 750 from NETELLER on 22/07/2025 Bangladesh time 3:15 minutes, payment was successful from my NETELLER account. But the money was not given to my account. I informed support but no solution was given. Ticket No. 6586572
Player id:1309953789
payment method: NETELLER
Transaction ID: 6389589386
Reference number:
BETWINNER_DEPOSIT_16963553405
Date of transaction:22/07/2025
Time of transaction:3ঃ16 pm
Amount: 750 BDT

Reply from Betwinner
Theese are scammers
Theese are scammers! Platform is rigged you too loose as much as possible. Responsible gambling is fake. Despite thatc after you win bigger amount like 2k scumbag from security@betwinner will ask you nonsense documents, like physical scan of virtual card, bank statement with stamp of internet banking, different visas, documents that u opened your bank account 15years ago etc.
Customer support is ridiculous. When you ask to block account they will ignore. This platform is owned by russian scambags; who also own a network of other platforms as melbet.com, 1xbet.com unibet.com and other same alike looking rigged to loose platforms. Beware.
And to scammer who answers to this pretending to be normal customer support fuuc you! You re peace of shit.

Reply from Betwinner
I made a deposit and won now I'm trying…
I made a deposit and won now I'm trying to withdraw my winnings and I can't, they are real scam
Id:1313406437

Reply from Betwinner
Betwinner is a total fraud and scammer
Betwinner is a total fraud and scammer, dont join at all.
I recently joined this and deposited around 4-5 lakhs. When i initiated withdrawal, I have been asked to email security to verify documents. I shared all my original document, but then there is no response. Their last response was share original files and your further emails will be ignored. Then I shared original files again but no response. Its almost 4 days now.
I reached out to Customer support, and they are useless. First asked me to wait for 48 hours and then reach again. and then keep asking to wait for response.
I consistently sent email to security to complete verification, but no response. and even threatened and blackmailed to block my emails.
My funds are still stuck.
Account Number : 1308608183

Reply from Betwinner
Can't withdraw funds.
Can't withdraw funds.
My gaming account is 1308129855.
I have created account first time in this site. After that I made a deposit. But they blocked my account. After mailing security department they are saying I should withdraw my funds.
Here is the problem. Withdraw should be done with the same payment methods. Other methods won't work.
I used bkash to deposit. I deposited 700. Now I can't withdraw the funds throw bkash as it's minimum withdraw limit is 1000tk.
After mailing security they are saying " Dear user, all consulting on the matter of your request was provided earlier in this mail thread."
But they are not giving solution.
How can I withdraw now?

Reply from Betwinner
Pls my name is adeyeye aderibigbe I won…
Pls my name is adeyeye aderibigbe I won on my account I have almost 50000 on my account but now they closed my account I don't even know why and I can't even login to withdraw my funds I am very frustrated cuz I wanted to use the money to pay for my child school fees 😪😔

Reply from Betwinner
Withdraw declined
Im a long term customer and never had any problems, until now.
I deposited 90€ yesterday and i make total 400€ out of it. But im just not allowed to withdraw as they seem de decline it every time. My account is fully verified, i ve always withdrawn money this way, they just dont want to pay me.
This is getting out of hand, as I contact customer support and. They say they cant do anything about it and they stopped answering.
User id: 298141025

Reply from Betwinner
I made a deposit since yesterday till…
I made a deposit since yesterday till today my account was not credited I wrote to the support team but still telling me unfortunately my problem takes a longer period.....stay away from Betwinner it never safe

Reply from Betwinner
don't trust them withdrawal every time…
don't trust them withdrawal every time reject without any reason "You cannot withdraw funds in the amount of xxx (The security department reserves the right to decline withdrawal requests if deposit or withdrawal amount(s) do not correspond to the stakes of bets placed (to be able to withdraw funds the deposit amount must be wagered in full in bets with odds of at least 1.1). Criteria for withdrawal approval is the amount of bets placed within the deposit in question.)" always get this message and i read about them from comment of people also face problem like this anyway take care when you deal with them

Reply from Betwinner
Despite providing the requested…
Despite providing the requested documents including a screen video. Betwinner have refused to verify my account so I can withdraw. They after they frustrated me with do this do that for verification they have refused to give me a reply in the email

Reply from Betwinner
Really slow on deposits and they take…
Really slow on deposits and they take the piss when you want to withdraw your money. Not sending you an sms to verify or refusing your withdrawal because of “payment processing error”, almost as if they’re trying to stop you from withdrawing your money so you can continue gambling it on their website and lose it. Disgusting and poor treatment of customers. Let’s not talk about how unhelpful their customer support is. Worst gambling website ever.

Reply from Betwinner
The security department does not want to solve my problem and does not want to respond to my email
my I'd gaming /1253128013
I made a deposit and they closed my account from playing, betting and withdrawing money. I contacted the security department and sent them everything, but they do not want to solve my problem. They told me to send an account statement. I sent it to them, and then they cut off contact with me and they do not want to answer. Please, I want my rights, I want justice.

Reply from Betwinner
betwinner betting site is a scammer as it is obvious from its score.
They constantly ask for documents to avoid paying a ridiculous fee. I send all the documents and they say they are being reviewed and they ask for another document. They are not even capable of paying 300,500 dollars. The site of hungry dogs set up by fraudulent scammers. I will also complain to the license company. I sent everything to this site, including my ID, driver's license, selfie with ID, invoice, residence, passport and they make up a thousand excuses not to send my money. They always talk like a corporate company but these are hungry dogs. Stay away from Cypriot and Turkish betting sites. These are dishonest people who need 300 dollars İD: 1211143323

Reply from Betwinner
they are scammers.
they are scammers.
i won a bet of 1577 euro and after that they refuse to pay.they say to contact on email but its been more than 1 month and never got a reply.on the phone always answer same person. i really hope they will do medicine for their family the money what the steal from people.
dont bother to reply on the review u little mouses.

Reply from Betwinner
Security team delays verification…
Security team delays verification process and refuses original government pdf document

Reply from Betwinner
The worst casino and sportbetting site…
The worst casino and sportbetting site i have ever seen. They ban your account for no reason, there costumer service are triing there best to shake you off and leave you even more question than before. As soon as they ban you they do not answer to emails and close your account so they scam your money.

Reply from Betwinner
they are big Scammer i did a deposite…
they are big Scammer i did a deposite with e wallet for 2500 and the request rejected in less than a second
and i contacted customer service they asked a screen shot and i sent it then they asked for a video proof with like 10 details to make sure and i sent it with every detail they asked for and they said its insufficient!!!! and now they ask a BANK statment from AN ELECTRONIC wallet that cant provide such thing they scammed ME!!!!! ID1227118877

Reply from Betwinner
Second time that happened to me i make…
Second time that happened to me i make the deposit with the same wallet and when withdraw and said to make to withdraw it with the same you all have a bad service men 0 review id gaming 1189576111

Reply from Betwinner
Deposit not added from 12 days
My betwinner id: 1190620663
I have nade a deposit of 15k inr on 19 march but its not credited still now, when i checked with contact support they are saying agent account is blocked.
If his account is blocked why they are holding my money.. in return they are saying i raised complaint on customer bank, so i aaked them to check thoroughly that i didnt gave any complaint. In return my money got scammed in deposit

Reply from Betwinner
Nothing but 5 stars website.
I don’t understand why so many bad reviews on betwinner. They are the best betting website out here. And i have tried almost all of them.
Me and my friends joined here years ago and we recommend it heavily!
Specially if you like betting using Bank Cards.
Fastest withdrawals & deposits with 0 fee charges.
Im glad i choose betwinner ✅

Reply from Betwinner
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