I am a player at Betwinner with ID number 430359649. On October 2, 2026, I made a deposit using a credit card; the funds were deducted from my bank account but were not credited to my gaming account.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This is a scam company. I placed several bets on "shots" for the Benfica vs. Hearts match, and they equate those shots with "attempts." The "attempts" statistics provided by UEFA can include multiple... See more
I am writing to formally complain about my pending withdrawal. Account ID: 1683139115 Withdrawal Request N°: 5150237089 Amount: 14000 BDT Withdrawal Date: 10.08.2026 Status: Failed - S... See more
ID: 1089561323 This is a follow up to my first review and they have refused to give me my withdrawal and have maintained the constant lies from Operator to Operator. I SEE THEY DO NOT CARE A... See more
Company details
Written by the company
Sportsbook and Casino
Contact info
Agias Zonis 22A, 3027, Limassol, Cyprus
- +44 203 455 62 22
- info-en@betwinner.com
- betwinner.com
You should know
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 77% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Betwinner is totally scam
Betwinner is totally scam. This is the fourth day that my withdrawal has been approved, and according to their rules I should've got my money in minutes. They do not respond to my emails, on live chat they tell me that they have not an update yet. I have contacted them at least 5 times, and the response the same. This for just 144 usd. I have deposited twice there, and this is the first time I ask for a withdrawal.

Reply from Betwinner
THIS IS A SCAM
THIS IS A SCAM
ACCOUNT MAIN WIN HOTE HI ASK FOR DOCUMENT
TUM ITANE BHI DOCUMENT DE DO INHE CAME LAGATE HAI PHIR SINGLE MAIL YOUR DATA IS UNDER VERIFICTION PHIR ACCOUNT CLOSED AND FORFIT YOUR MONEY
WHY ARE YOU NOT TAKE DOCUMENT TIME OF DEPOSITE THIS IS TOTALLY SCAM

Reply from Betwinner
I m trying to withdrawal from 16th
I m trying to withdrawal from 16th . Every time they have denied request and say technical error.
I have deposited fund via binance pay but they are not issue me withdrawal via binance .

Reply from Betwinner
Why do i have a visa withdrawal option
Why do i not have a visa withdrawal option
ID 1111608689

Reply from Betwinner
My withdrawal is getting rejected again…
My withdrawal is getting rejected again and again, please make my withdrawal successful
I'd - 1169096657
There is a restriction on my Id, please remove it

Reply from Betwinner
I think betnumbers they are scammer
I have been trying to link my phone number on the security side, I have not been able to do that for days now, even when they sent me a code it won’t work I think they are scammers

Reply from Betwinner
If u want to join a betting company…
If u want to join a betting company please look elsewhere, my frustration is very frustrating I can't put it in words. Imagine spending sleepless nights betting and when u want to take your money they decline, wow

Reply from Betwinner
Betwinner SCAM!!!
Betwinner SCAM!!!
Hi, I have registered with betwinner, my ID is 1169302069.
I've been playing for about a week, I've made 26-27 deposits of $100 each, the total amount of deposits is $ 2600-2700.
I only made deposits, without making any withdrawals.
Yesterday I won $2,100,played casino slots and made bets, made 118 bets.
I bet on everything: football,hockey,basketball,tennis.
I was asked to "request documents" during withdrawal, I sent them.
And my balance became $17 instead of $2,100, this is a brazen scam, betwinner just made a refund on my lawn tennis bets, I bet games and wins in sets and matches, but they gave me a refund by simply stealing my money.
There is no point in playing here while you are making money - everything is fine, but if you decide to withdraw, your balance will be reset to large amounts so that you have nothing to withdraw.
My coupons for which a refund was made:
61865297447 bet 1000$ - cf.1.98 win 1980$
61863066375 bet 650$ - cf.1.98 win 1287$
61860280903 bet 220$ - cf.3.048 win 670.56$
61841597661 bet 250$ - kf.1.496 win 374$
The refunds for the coupon "61865297447 and 61863066375" killed the most
The bets were placed in the first coupon - to win the overall game in a tie-break,
and the second bet was to win the overall game in the second set with the score 1-1.
They simply and for no reason made a refund on the big bets, I bet live wins in sets/games/total wins, but they made refunds just to steal my balance and not pay me.
Only fraudulent projects that don't pay or have nothing to pay do this.
UPD.07.03.25
I bet 61863066375 (id bet) the second team's victory at 1-1 in the second set, after betting the set was played for about one hour, I could not have known that it would end 1-6 in any way.How could I bet on a known outcome if I waited 1 hour for the set to finish?Provide evidence that the bet was placed on a known outcome, but you don't have it.Because you are scammers and you can cancel any bet, as long as you don't pay the client.But this is just an excuse not to pay and steal money.The scam company has no evidence.
SCAM!
This is one of the examples of my betting, I also bet on the games and waited a few minutes for the games to end, and to win the tiebreak.

Reply from Betwinner
Withdrawal not credited from a month
Hi Team,
My betwinner id:
1143977767
Its been 25 days my withdrawal not processed , attached statement and payment screen shot to the team .
I have contacted betwinner accounting team , everything but im only getting response that they are checking on it but no update at all.
You can see below my reviews everytime they are saying they are looking into issue , but nothing is processing.
After a long time i got update by attaching a mail confirmation from betwinner where betwinner agent bank confirmed the paricular UTR which they have shared is successful but they did not confirmed to which account they transferrd money. For this in response i have attached my bank mail confirmation that no transaction got credited woth that UTR to my account and ask the remiiter bank to confirm with bank to which account money is transferred?
Still how many years it will take to withdraw?

Reply from Betwinner
Betwinner scam
They do not allow withdrawals. They accept deposits but make it very very hard to make withdrawals (SMS confirmation codes are required but the codes are sent hours/days later). When you do manage to make a withdrawal request it is invariably rejected. They then suggest opening a new deposit method so you can withdraw to that method.
Deposits are very easy and clearly the idea is to encourage deposits but block all withdrawals. I am surprised it is still allowed to operate.

Reply from Betwinner
Withdrawal problem
account id:1160465565
does it matter if u have money in ur account since they wont let you withdraw it and they cancel it whenever they want this is now the second time my withdrawl is cancelled from e wallet

Reply from Betwinner
Very complicated withdrawal process
Account number: 724998239
I have been trying to get my funds for more than 7 working days.
At first, support wrote to me that it would take up to 2 days. Then they wrote that it would take up to 7 days.
When 7 days had passed, they wrote that there were no specific deadlines for withdrawing funds.
Very strange answers, motivating them by the fact that "specialists are currently busy and they need a little more time." Especially when you wait for your money for more than 10 days.

Reply from Betwinner
I won my bet, app change it into lost
I won my bet, but app results it into loss , its open and shut scam and fraud , be alert all public, i mail at every given email adress but no response , bet winner is a scam totaly, no body should waste their money in this scam app BetWinner , Alas

Reply from Betwinner
Security Department harrasement
Gaming Ac:1155223787
Dear Sir I have provided all the information as required
by the security department for my account verification but they are keeping me waiting unnecessarily and not giving me any solution. It has been several days like this.

Reply from Betwinner
Please stay away from betwinner they…
Please stay away from betwinner they just blocked my account for no reason with my money ID: 790374787
VERY BAD COMPANY

Reply from Betwinner
Been trying to withdraw and I’ve been…
Been trying to withdraw and I’ve been told the same very vague information each time and everytime I send something I get the same message.
“ Please pay attention to the requirements of the Security Department, otherwise further actions are impossible.”
Literally no help

Reply from Betwinner
MORE THAN 1 WEEK WITHOUT ASTROPAY…
MORE THAN 1 WEEK WITHOUT ASTROPAY METHOD WITHDRAWAL, ITS A SCAM!!!. THEY DON´T WANT FIX THE API OF ASTROPAY

Reply from Betwinner
My id = 1127853535
My id = 1127853535
I got feel scammed, i request withdrawal on 21/1/2025 = 10252 EGP by etisalat cash method and confirmed from your side that was sent to me on 22/1/2025
But till now i didn't receive anything i record video to my official wallet app shown that i didn't receive any money with that amount also i record it 2 times in different dates and sent it via chat
In first time request video again showed history of transaction
In second time request bank statement i explained to him there is no bank statement for mobile wallet
Also i record video again and pdf in video showed transaction history
Just i contact with wallet provider and tell me that only way to get transaction history is from app and you can download pdf file
i already got scammed from him

Reply from Betwinner
They don't accept your valid documents and withhold your money!
Absolute trash, player id = 1117331061
This website doesn't let you withdraw, imagine i provided national id, drivers license and utility bill and crypto account proof, they only delay every 72 hrs and ask for a new document, and it will be in a permanent loop, they will just steal your money and leave you hanging, you should report to Curaçao gaming control board so that we revoke their licenses

Reply from Betwinner
betwinner SCAM
player id; 1087961107
finally, betwinner scam with my deposit fund & profit fund every fund they hunt & bloked my account today also in live chat blocked please truestipilot help me please

Reply from Betwinner
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.