Betybet Reviews 

24
TrustScore 3 out of 5

3.0

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Rated 5 out of 5 stars

Great casino! Good costumer services. Large amount of games to choose. Got Oliver as my VIP manager and responds quick on questions. Also gives you surprises bonuses, with good conditions.

Company replied

Rated 1 out of 5 stars

Scam casino all dead spins £750 in and no return max win £40 DO NOT PLAY HERE asked to have account permanently blocked and they send you free money that you can't win with to try and keep you spendi... See more

Company replied

Rated 5 out of 5 stars

Betybet is a good and nice online They offer a lot of good a slot and live And the bonus is always good. When you become a VIP player Than is more better because when you need some bonus or som... See more

Company replied

Rated 1 out of 5 stars

False advertisements You show pictures of games like sweet bonanza which is provided by pragmatic but after signing up you don't even have those games which is highly suspicious. So now your te... See more

Company replied


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3.0

Average

TrustScore 3 out of 5

24 reviews

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3.0

All reviews

(24)

1 review in the last 12 months

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Rated 1 out of 5 stars

Don't play at this online Casino!

Made a deposit on June 3, had some winnings and they refused to pay me out! My account is verified, I have sent 2 emails to support@betybet but no reaction. They even blocked the connection so my emails were not delivered.

Don't play at this casino!!!

*edit

I have sent a third email and again they purposefully blocked the connection so my emails do not reach support@betybet .com
They are a pure scammed casino!!
People, be warned ⚠️ do NOT play at this Casino!!

@betybet.com

June 7, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs. Deposited £100 and the money did not land in my account. I spoke to “Drake” on the chat and said I was to show him a screenshot. I did this and he said I needed to wait. I have never experienced this across my years of play so I asked him again where the money was because it’s been taken from my bank. He explained it wasn’t the casino nor was it my bank but it was the payment provider who was delaying the cash. He said “he will send it over shortly”. He? So the payment provider is one man. I said “who is he?” This is not normal practice for a reputable Casino. This is very very dodgy. He took my £100 but glad they didn’t get any more of my money.

March 31, 2025
Unprompted review
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Reply from Betybet

Dear Flora,

Thank you for your feedback. We genuinely regret hearing about your recent experience, and we completely understand your frustration regarding the delay in your deposit.

Please allow us to clarify the situation: at our casino, deposits typically arrive instantly, but occasionally, delays can occur due to issues on the side of the payment provider. The payment provider acts as an intermediary between your bank and our casino, which means any holdup is beyond our direct control. Although we can’t influence the processing times on their end, rest assured that as soon as we receive your deposit, it is credited to your account immediately.

We want to reassure you that our goal is always to provide seamless transactions for our players, and we are committed to ensuring that your experience is as smooth as possible. If you ever face a similar issue in the future, don’t hesitate to reach out to our support team, and we will do our best to assist and keep you updated on the progress.

Thank you for your understanding, and we hope to continue serving you in the future.

Best Regards,
BetyBet Casino Team

Rated 1 out of 5 stars

Verification is ridiculous

Verification is ridiculous, I'm not sure if they've ever paid anyone out, first they ask for a picture of driving licence I did this, then they wanted a selfie with passport I did this then they wanted a hand written note which I had to hold in one hand with passport while taking a selfie, then they said it was a photo and it had to be a selfie knowing how awkward taking a selfie fitting everything in would be, then they wanted proof of payment said that would be verified after that sent them screen shot not good enough asked for pdf file I sent that, now saying I verified with driving licence even though I'm not verified so I now have to take a photo with that, keep saying silly things like the can't see my wrist holding the phone so there not sure if I've took the picture, I'm a photographer how can you possibly show your holding the phone without covering your selfie and showing the documents they want to see, they have driving license, passport, proof of address, hand written note and bank statement with proof of payment, I've been trying to get my money for weeks now and I'm a terminal cancer patient and they've caused me nothing but stress, I feel like there having a laugh at my expense there constantly moving the goal posts , I will be contacting the comission and casino guru, I promise you all I've done 10 times more then any other casino to verify, I've been verified on five other sites in the matter of one hour, they will probably reply and try and blame me, they don't reply to emails they simply will not pay...update verified my account today then wouldn't pay out then unverified me again for no reason...update since reply they did verified me but then wouldn't pay out, tried getting crypto then sent me a an email saying I needed to verify it was my address and that I take full responsibility for withdrawals to that address which I did, rejected again, talked to them live then they sent me an email asking me to comfort I wanted crypto I confirmed again, tried to withdraw was rejected again, went on live chat again now they wanted a hand written letter with me asking to be paid in crypto, don't be fooled by there responses, I screen recorded all are chats other the course of 3 weeks they will be getting shut down

March 26, 2025
Unprompted review
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Reply from Betybet

Dear Damien Platt,

First and foremost, we want to express our sincere apologies for the frustration you’ve experienced during the verification process. We fully understand how complex and time-consuming it can seem, especially in your situation. Please know that this process, while at times difficult, is designed to protect both your account and funds, as well as the security of our platform. It is absolutely necessary to ensure that withdrawals are processed safely.

We do recognize how challenging it may be to meet these verification requirements, and we truly value your patience. Our support team is always ready to assist players like you, and we strive to make the process as smooth as possible. From our records, it seems that your account has now been successfully verified. Our support managers have already reached out to you regarding your withdrawal request.

If you have any further concerns or if there’s anything you need assistance with, please don’t hesitate to reach out to us through live chat or email. Our team is ready to support you and ensure that everything is resolved to your satisfaction.

Thank you for your understanding, and we wish you all the best.

Best Regards,
BetyBet Casino Team

Rated 1 out of 5 stars

People please avoid it

New customer and last. Played merlin. Spinning forever. 25 plus teases justing missing on last reel
Feels rigged to hell. Lost 200 but will never depsoit again. Anyone reading and people that follow me please avoid it is in your best interest to avoid this site.

March 16, 2025
Unprompted review
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Reply from Betybet

Dear John Ng,

We appreciate you taking the time to share your experience. We understand how frustrating it can be when it seems like luck is not on your side, but we want to assure you that all of our games work solely through chance and only from licensed game developers. As a casino, we have no control over the outcome of any game, as fairness and transparency are fundamental principles we strictly uphold.

While it can sometimes feel like wins are just out of reach, every spin is independent, and we’ve seen many players experience both dry spells and exciting winning streaks.

We truly hope that luck will be in your favor soon should you decide to give it another try. If you have any concerns or would like more information about game mechanics, our support team is always happy to assist.

Best Regards,
BetyBet Casino Team

Rated 1 out of 5 stars

Cannot unsubscribe Iv'e never used or want to use a…

I've never used or want to use a betting website. They send me several emails a day. Their unsubscribe button doesn't work. Since posting this, the betybet team has sorted these emails, I no longer receive them.

March 12, 2025
Unprompted review
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Reply from Betybet

Dear Wendy Scarborough,

Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience.

We want to make sure this issue is resolved for you as quickly as possible. If you are still receiving unwanted emails, please kindly reach out to our support team by emailing us from the address where these emails are being sent. Additionally, it would be extremely helpful if you could provide us with any relevant screenshots of the emails in question so that we can investigate the matter thoroughly and ensure that the necessary actions are taken to stop further emails from being sent to you.

We truly appreciate your patience and understanding, and we are ready to assist you in resolving this matter swiftly.

Best Regards,
BetyBet Casino Team

Rated 1 out of 5 stars

Non stop scam emails!!!!

I am getting emails every 2 hours for the last 2 weeks, I have never subscribed to this company. If I block sender they show toys r us?? Reporting them all as junk but it's relentless

March 1, 2025
Unprompted review
Betybet logo

Reply from Betybet

Dear Suzanne Hemingway,

Thank you for bringing this to our attention.

We truly understand how disruptive receiving unwanted emails can be, and we’re sorry to hear about the situation you’ve described. However, after reviewing the details you’ve provided, we weren’t able to locate an account under the information associated with your review.

To investigate this matter further, we kindly ask you to send us an email from the address that is receiving these messages. If possible, please include screenshots of the emails so that we can thoroughly investigate and address the situation from our side.

Your privacy and security are very important to us, and we want to ensure that this issue is resolved quickly and effectively. Please feel free to reach out to us at your earliest convenience, and we’ll work on resolving this for you.

Thank you for your understanding, and we look forward to hearing from you soon.

Best Regards,
BetyBet Casino Team

Rated 1 out of 5 stars

Avoid Avoid Avoid!

Avoid! This company spams me with up to 5 emails a day disguising their email as “toysrus”, they gather emails from illegitimate data leaks and target emails by spamming them, have never used them in my life!

March 3, 2025
Unprompted review
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Reply from Betybet

Dear Alex,

Thank you for sharing your feedback with us.

We’re sorry to hear about the issues you’ve encountered with receiving unwanted emails. After reviewing the information provided, we couldn’t locate an account linked to your details in our system. If you’re still receiving these emails, we kindly ask that you reach out to us directly via email with any relevant screenshots or information. This will help us thoroughly investigate the situation and ensure that we address any concerns promptly.

Your privacy and satisfaction are extremely important to us, and we want to make sure this issue is resolved as soon as possible.

We look forward to hearing from you so we can take further steps to assist you.

Best Regards,
BetyBet Casino Team

Rated 1 out of 5 stars

Scam casino all dead spins

Scam casino all dead spins £750 in and no return max win £40 DO NOT PLAY HERE asked to have account permanently blocked and they send you free money that you can't win with to try and keep you spending more money only 20 reviews all good ones are fake no UK players give good reviews makes you think. This casino should be closed down am in the process of calling my money back through my bank you should all do the same

February 22, 2025
Unprompted review
Betybet logo

Reply from Betybet

Dear Micheal,

We truly value open and honest feedback from our players, as everyone’s experience can be different. It’s important to us that each player shares their real thoughts, and we appreciate you taking the time to do so.

Regarding your concerns about game outcomes, we want to emphasize that all our games are provided by licensed providers and operate under strict regulations. We have no influence on the game results as they are based entirely on luck and chance. That being said, we understand how frustrating it can be when luck isn’t on your side, and we’re genuinely sorry that your experience didn’t meet your expectations.

As for account closure, our team always aims to assist players in finding the best possible solutions to improve their experience. However, if none of the proposed options are suitable, a request for permanent account closure is honored. If your request is still pending, please reach out to us via email, and we will ensure it is handled accordingly.

We regret that your time with us was disappointing, but we appreciate you sharing your thoughts. If there’s anything else we can do for you, don’t hesitate to let us know.

Best Regards,
BetyBet Casino Team

Rated 1 out of 5 stars

Complete intrusive nuisance!

I have given one star because I can't give less. I am being inundated by emails from this company using a defunct company's name 'toysrus' as part of their email address. Overnight I have received 16 emails. I am really anti gambling so they couldn't send it to a more unlikely person. I dare not unsubscribe for fear of getting more as other gambling sites use this address too. Blocking them doesn't work. I'm absolutely sick of it and have reported them to phishing.gov.uk and Microsoft. Get me off your mailing list now. Update
I have sent the screen shot as requested. Still got 19 emails overnight!

February 22, 2025
Unprompted review
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Reply from Betybet

Dear Julie Green,

We understand how frustrating it must be to receive unwanted emails, especially from a source you do not recognize. However, after checking the details you provided, we were unable to locate an account registered under your name or email in our casino.

We kindly ask you to forward screenshots of the emails, including the sender details, to our official support team at support@betybet.com. Our team will thoroughly examine the situation and take any necessary actions to resolve the issue.

We take such matters very seriously and appreciate you bringing this to our attention. Your security and peace of mind are of utmost importance to us. We hope to clarify this situation and assist you as best as we can.

Best Regards,
BetyBet Casino Team

Rated 1 out of 5 stars

False advertisements

False advertisements
You show pictures of games like sweet bonanza which is provided by pragmatic but after signing up you don't even have those games which is highly suspicious.
So now your telling lies? If I could upload a screen shot on here I would make your reply to this look absolute BS.
AGAIN you do not have pragmatic games on your site so OWN IT Beybet.
BE AWARE THAT THIS CASINO DOES NOT HAVE THE GAMES THEY ADVERTISE ON THEIR SITE.
The reply is rubbish absolute cover up.

February 21, 2025
Unprompted review
Betybet logo

Reply from Betybet

Dear Col,

Thank you for bringing this to our attention. We truly understand how frustrating it can be when expectations don't align with reality, and we apologize for any confusion caused.

We would like to clarify that games from Pragmatic Play are indeed available on our platform, and we are committed to providing our players with a wide selection of high-quality games. However, there are instances when the provider may perform routine technical maintenance or updates, which can result in temporary unavailability of certain games. Unfortunately, this is something that is beyond our control, but we always strive to minimize the disruption and ensure that all games are accessible as soon as the maintenance is complete.

We sincerely apologize for any inconvenience this may have caused, and we greatly appreciate your patience. If you ever have any further questions or would like more details on specific games or our offerings, don't hesitate to reach out to our support team. We’re here to help and make your experience as enjoyable as possible.

Thank you for understanding, and we hope to have the chance to deliver a smoother experience for you moving forward.

Best Regards,
BetyBet Casino Team

Rated 5 out of 5 stars

Verificatie proces superb help vip…

Verificatie proces superb help vip manager Oliver

February 19, 2025
Unprompted review
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Reply from Betybet

Dear robert harkema,

It’s truly a pleasure to hear such positive feedback about your experience! We put great effort into making the verification process as seamless as possible, and knowing that it met your expectations means a lot to us.

A special shout-out to our VIP manager Oliver—we’re thrilled that his assistance made a difference for you. Our team always ensures that every aspect of your journey with us is smooth, enjoyable and tailored to your needs.

If there’s anything else we can do to enhance your experience, don’t hesitate to let us know. Wishing you fantastic moments ahead in our casino!

Best Regards,
BetyBet Casino Team

Rated 5 out of 5 stars

Best experience

Best experience

February 2, 2025
Unprompted review
Betybet logo

Reply from Betybet

Dear Ciapito El,

Thank you so much for taking the time to share your thoughts! We’re absolutely thrilled to hear that you had the best experience with us. It’s always our goal to ensure that every moment with our platform is a great one, and your feedback tells us we’re on the right track.

We’d love to keep delivering this kind of experience for you, so if there’s ever anything we can do to make it even better, don’t hesitate to reach out. Your satisfaction means the world to us.

We look forward to seeing you back soon for more unforgettable moments!

Best Regards,
BetyBet Casino Team

Rated 5 out of 5 stars

Good service

January 21, 2025
Unprompted review
Betybet logo

Reply from Betybet

Dear sven albers,

Thank you for taking the time to share your thoughts with us!

We’re really pleased to know that you’ve been enjoying the service at our casino. It's always great to hear that our efforts to provide excellent customer support and a smooth gaming experience are appreciated.

We look forward to seeing you again soon and wish you the best of luck in your games!

Best Regards,
BetyBet Casino Team

Rated 5 out of 5 stars

Betybet is a good and nice online

Betybet is a good and nice online
They offer a lot of good a slot and live
And the bonus is always good.
When you become a VIP player
Than is more better because when you need some bonus or some error with the systeem and the withdraw!
Ask them and they wil take care of you.

January 21, 2025
Unprompted review
Betybet logo

Reply from Betybet

Dear Delaan,

Thank you for your fantastic feedback! We’re thrilled to hear that you’ve been enjoying your experience with us. It’s great to know that you’ve found our slot and live game selection to your liking, and that our bonuses have added to the fun!

We're especially glad to hear that being a VIP player has enhanced your experience. We always strive to offer personalized care for our VIPs, ensuring that any issues or questions are swiftly handled. Your satisfaction is at the heart of what we do, and we’re proud that our team has been able to meet your expectations.

Thanks again for sharing your thoughts, and we look forward to providing you with more great experiences in the future!

Best Regards,
BetyBet Casino Team

Rated 5 out of 5 stars

The have good games

The have good games! Nice wins! Betybet is great!

January 21, 2025
Unprompted review
Betybet logo

Reply from Betybet

Dear Den,

Thank you for sharing your experience with us! We’re so glad to hear that you’re enjoying the games and having some nice wins. It's always exciting to see our players getting the most out of their time.

We're also thrilled that you’re having a great time with BetyBet! Our goal is to offer a diverse and engaging selection of games, and it’s wonderful to hear that it's resonating with you.

If there’s anything more you'd like to explore or any suggestions you have, don’t hesitate to let us know. We're always looking for ways to enhance your experience and make it even more fun!

Here’s to many more great wins ahead!

Best Regards,
BetyBet Casino Team

Rated 1 out of 5 stars

Worst online casino ever

Worst online casino ever. Payout takes 2 weeks, games keep crashing in various browsers, and customer support is shit.
Every online casino from Fair Game Software KFT is crap. I’m going back to Unibet

December 6, 2024
Unprompted review
Betybet logo

Reply from Betybet

Dear Edwin Gordos,

Thank you for taking the time to share your experience with us. We deeply regret that your time with our platform has not met your expectations, and we sincerely apologize for any inconvenience caused.

Regarding payout delays, we aim to process all withdrawal requests as quickly as possible. However, delays can occasionally occur due to the chosen payment method and the queue in our financial department, as each request undergoes a live review to ensure security and accuracy.

We’d be happy to investigate your specific case further. Please email us at our support email with your account details, so we can prioritize this matter and provide clarity on your payout.

As for the technical issues with the games, these can sometimes be resolved by clearing your browser’s cache or trying a different device. If the problem persists after these steps, we kindly ask that you report it to us via email as well.

We genuinely value your feedback and would appreciate the opportunity to turn your experience around. Thank you for your patience, and we hope to hear from you soon.

Best Regards,
BetyBet Casino Team

Rated 5 out of 5 stars

Good casino !

Good casino !

Verry friendly customer service
And as always Ryan is there to help you!

Verry recommended.

November 16, 2024
Unprompted review
Betybet logo

Reply from Betybet

Dear Jor,

Thank you for your kind words and for taking the time to share your experience with us.

We’re so glad to hear that you've enjoyed your time at our casino and that our customer service team, especially Ryan, has been able to provide the support you need. Ryan is truly a valued member of our team, and it's great to know his efforts have made a positive impact on your experience.

We greatly appreciate your recommendation! Your feedback means a lot to us, and we’re committed to making every interaction you have with us a smooth and enjoyable one.

Best Regards,
BetyBet Casino Team

Rated 5 out of 5 stars

Great casino with great staff

November 3, 2024
Unprompted review
Betybet logo

Reply from Betybet

Dear Tom Steg,

Thank you for your fantastic feedback! We are thrilled to hear that you consider our casino to be great and that our staff has made a positive impression on you. Our team is passionate about providing exceptional service, and your kind words are a wonderful affirmation of their hard work.

Creating a supportive and enjoyable environment for our players is at the heart of what we do, and it’s rewarding to know that you felt that during your time with us.

We look forward to welcoming you back soon for more exciting moments and unforgettable experiences. Wishing you all the best in your future gaming adventures!

Best Regards,
BetyBet Casino Team

Rated 5 out of 5 stars

Highly recommend

Great casino! Good costumer services. Large amount of games to choose.

Got Oliver as my VIP manager and responds quick on questions. Also gives you surprises bonuses, with good conditions.

October 21, 2024
Unprompted review
Betybet logo

Reply from Betybet

Dear Daan Janse,

Thank you so much for your wonderful review! We’re thrilled to hear that you highly recommend our casino and that you’re enjoying the extensive range of games we offer. It’s our aim to create a diverse and exciting environment for all our players, and your feedback reassures us that we are on the right track.

We’re especially delighted to know that Oliver, your VIP manager, has been so responsive to your needs and has provided you with surprise bonuses. Our team takes great pride in delivering exceptional service, and it’s fantastic to hear that Oliver has made your experience even more rewarding.

Thank you once again for your kind words and recommendation. We look forward to seeing you back at the casino soon for more fun and surprises!

Best Regards,
BetyBet Casino Team

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