Hard work unfortunately, long story fir thus little box . Ok on seeing the reply and having spoken to a chap today ,I have had a little rethink . Issues : automated service to get to speak to s... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
You came up with the very best price along with the lowest excess for any company. Also if you required to purchase extras they were well explained and the different levels and costs. The only issue a... See more
Company replied
Once I picked the phone up & spoke to a human it was bliss & got sorted in a flash & hopefully my paper copy is on it way as I write. BUT, had a terrible time trying to log online for my documents, to... See more
Company replied
Finally found a company who has a great reputation and an excellent price for my old VFR750, and I have also taken out the RAC European breakdown cover. So many issues with firms refusing to take old... See more
Company replied
Company details
Written by the company
We are one of the UK’s fastest growing insurance brokers and we put this rapid growth down to two main factors: -We always take the time and trouble to make sure that we find the best insurance cover to suit your individual needs, at the best possible price. -Our highly trained and professional staff (all based at our offices in Andover, Hampshire) offer a warm and friendly service together with a wealth of insurance knowledge. As an FCA regulated independent insurance broker we act for over 30 of the UK’s largest insurance companies – and we regularly review our panel of insurance companies to ensure they are competitive and that they offer a high level of service. We know the most important thing is to look after you, our customer – and that’s what we do. All our clients enjoy free breakdown cover, free legal cover, and free handbag and gadget cover. Finding the right insurance for you is what we do - we take the time to find a policy you can rely on.
Contact info
Embankment West Tower, 101 Cathedral Approach, Salford M3 7FB United Kingdom, M3 7FB, United Kingdom
- Customer.care@bewiser.co.uk
- bewiser.co.uk
4.4
Excellent
8K reviews
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Arranged on line quick and easy with no…
Arranged on line quick and easy with no problems.
April 11, 2026
Reply from Be Wiser Insurance
Thank you for your positive feedback! We're delighted to hear that arranging your BeWiser insurance online was quick and easy with no problems. If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Chris @ BeWiser Insurance
Reply from Be Wiser Insurance
Thank you so much for your kind feedback! We're delighted to hear that you found the online process quick and efficient. If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ BeWiser Insurance
I have been with you for a few years…
I have been with you for a few years and been very happy with the service.
April 11, 2026
Unprompted review
Reply from Be Wiser Insurance
Thank you so much for your kind words and for being a loyal customer over the years. We're delighted to hear that you've been happy with our service. If there's ever anything we can assist you with, please don't hesitate to reach out.
Kind regards,
Michelle @ BeWiser Insurance
Unsatisfactory communications.
Unable to communicate with company via email. They send you emails which you are unable to respond to. ----------- donotreply email
Perhaps they will reply and publish an email for their customer services?
Reply confirming that customers cannot email them!--- Not impressed! Have renewed with another provider that has 2 way communications with customers.
April 10, 2026
Unprompted review
Reply from Be Wiser Insurance
Thank you for reaching out and letting us know about the difficulties you’ve experienced with email communication. I understand how frustrating it can be when you receive messages that are sent from a “do-not-reply” address and cannot respond directly.
We have various ways in which you are able to communicate with ourselves about your policy however this does not currently include email for customer service. You are able to contact us via both live chat and via telephone. I apologise for any inconvenience caused.
Should you wish to discuss your concerns further, speak to us on live chat or log a complaint, please use the below link:
www.bewiser.co.uk/contact-us
Kind regards,
Michelle @ BeWiser Insurance
They don't ask for relevant information prior to taking your money.
Certain information is not asked for prior to taking payment. Also why should a claim on a different insurance company that has nothing to do with the vehicle being insured, have any relevance to the insurance being purchased. A van, a house, a bike ??????
April 10, 2026
Reply from Be Wiser Insurance
Thank you for your feedback. I understand your concerns about the information requested before payment and the relevance of claims on different insurance policies.
The reason we ask about claims on other insurance policies—such as for a van, or bike—is to have a full picture of the risk profile. This helps us offer the most accurate pricing and coverage tailored to your circumstances, even if those policies are not directly related to the vehicle being insured. We ask for any accidents, claims or losses in the last 5 years for any drivers named on the policy.
We aim to make the process as straightforward as possible and appreciate you bringing this to our attention.
If you have any further questions, please feel free to reach out.
Kind regards,
Michelle @ BeWiser Insurance
Reply from Be Wiser Insurance
Thank you for your kind feedback. We're delighted to hear you found our service easy and very competitive. If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ BeWiser Insurance
Very efficient service with no nonsense…
Very efficient service with no nonsense at a fare price.
April 10, 2026
Reply from Be Wiser Insurance
Thank you very much for your kind words about our service. We're delighted to hear that you found the process efficient and straightforward, and that you felt the price was fair. At BeWiser, we always strive to provide excellent service to our customers.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Kind regards,
Michelle @ BeWiser Insurance
Excellent service
Excellent service, excellent value 5 stars definitely.
Thank you again.
April 3, 2026
Reply from Be Wiser Insurance
Thank you so much for your kind words and the 5-star rating! We're delighted to hear you had an excellent experience with us. Your feedback means a lot to us.
If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ BeWiser Insurance
Reply from Be Wiser Insurance
Thank you so much for your kind words! We're delighted to hear that you had a great experience with us. If you ever need any assistance in the future, please don't hesitate to reach out.
Kind regards,
Michelle @ BeWiser Insurance
Quick service,straightforward easy to follow.
Quick service,straightforward. Reasonable cost.
April 10, 2026
Reply from Be Wiser Insurance
Thank you for taking the time to share your feedback. We're delighted to hear that you found our service quick, straightforward, and reasonably priced. Your satisfaction is important to us, and we truly appreciate your kind words.
If you need any further assistance or have any questions about your policy, please don't hesitate to get in touch.
Kind regards,
Michelle @ BeWiser Insurance
Good price with a simple website
April 8, 2026
Reply from Be Wiser Insurance
Thank you very much for your kind words! We're delighted to hear you found our prices good and the website easy to use. If you have any questions or need further assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ BeWiser Insurance
Very easy and straight forward and…
Very easy and straight forward and being thr cheapest is always a bonus
April 3, 2026
Reply from Be Wiser Insurance
Thank you so much for your kind words! We're delighted to hear that you found the process easy and straightforward. Being the cheapest while providing great service is something we always strive for. If you need any further assistance, please don't hesitate to get in touch.
Kind regards,
Michelle @ BeWiser Insurance
Reply from Be Wiser Insurance
Thank you so much for your kind words! We’re delighted to hear that you found our service quick, easy, and offered a great price. If you ever need any further assistance, please don’t hesitate to get in touch.
Thanks again for choosing BeWiser!
Kind regards,
Michelle @ BeWiser Insurance
All good but couldn't buy online for…
All good but couldn't buy online for some reason.
April 9, 2026
Reply from Be Wiser Insurance
Thank you for reaching out. I’m sorry to hear you had trouble purchasing online. We are glad you were able to get this resolved.
Kind regards,
Michelle @ BeWiser Insurance
Reply from Be Wiser Insurance
Thank you for getting in touch with us and providing your review. I understand that you have cancelled your insurance after two weeks which we are sorry to see.
I wanted to clarify that when applying for an insurance policy, it is standard practice for insurance companies to check the CUE database to access any claims history. CUE is a central database that holds information on all insurance claims and incident reports made by policyholders. If the information disclosed does not match what the database confirms, we ask for you to contact us to discuss this in more detail. When updating the information to match the CUE database, this can affect the premium you were originally quoted. We apologise if this was not made clear to you during the conversation you had with us.
If you would like to discuss your concerns or to log a complaint, please use the below link:
www.bewiser.co.uk/contact-us
Kind regards,
Michelle @ BeWiser Insurance
It was easy to use
April 2, 2026
Reply from Be Wiser Insurance
Thank you for your feedback! We're delighted to hear that you found using our service easy. If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Chris @ BeWiser Insurance
Great cover at a sensible price
April 8, 2026
Reply from Be Wiser Insurance
Thank you for your kind words! We're delighted to hear that you found the cover great and at a sensible price. If you have any questions or need further assistance with your policy, please don't hesitate to reach out.
Kind regards,
Michelle @ BeWiser Insurance
Very easy to complete
April 9, 2026
Reply from Be Wiser Insurance
Thank you for your feedback. We're delighted to hear that you found the process very easy to complete. If you have any further questions or need assistance, please don't hesitate to get in touch.
Kind regards,
Chris @ BeWiser Insurance
Reply from Be Wiser Insurance
Thank you so much for your kind words! We’re delighted to hear that you found the process easy and enjoyed an excellent price. At BeWiser, we always strive to provide the best service for our customers.
If you ever need any further assistance or have questions, please don’t hesitate to reach out.
Kind regards,
Michelle @ BeWiser Insurance
Reply from Be Wiser Insurance
Thank you for your kind feedback! We're delighted to hear that your experience was nice and easy. If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ BeWiser Insurance
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