Beyondspace Reviews 231

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness and quick responses. Many people found the products to be excellent, working as described and significantly enhancing their Squarespace websites. The user experience is frequently described as smooth and easy, even for those without extensive technical knowledge. However, some people were dissatisfied with certain products not working as expected, specifically mentioning issues with the Lightbox Video Plugin and the image swap feature. A few customers also noted that the product was a bit hard to figure out or that the website's documentation and tutorials could be better organized.

What people talk about most

Customer service

Consumers find customer service to be positive. Many reviewers highlight the fast, helpful, and attentive... See more

User experience

People report positive experiences with user experience. Many customers praise the simplicity of use, easy... See more

Website

Users describe positive interactions with website features, especially for Squarespace. Many customers... See more

Product

Reviewers highlight positive aspects of the product. Many customers express satisfaction, describing products... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness and responsiveness. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My client is an artist and she really wanted to be able to zoom in on her lightbox images, so I bought the Lightbox Studio plugin for Squarespace. I reached out to customer support about some customiz... See more

Rated 5 out of 5 stars

Just found Beyondspace while looking for a date formatting capability for Squarespace blog dates. I injected the code as specified into my Squarespace site. It worked perfectly first time. No adjustme... See more

Rated 5 out of 5 stars

I purchased the Lightbox Studio plugin to have the ability to zoom in on my Squarespace website photos and worked as it should. I soon discovered a strange behavior when using the browser back button.... See more

Company replied

Rated 5 out of 5 stars

I have bought 3 products from Beyondspace and have been extremely happy with all of them. Synced Blocks allows me to maintain my website and Lightbox Studio has allowed me rework the Squarespace light... See more


Company details

  1. Web designer

Written by the company

Our solutions enhance your Online Businesses, from workflow automation to web widget services


Contact info

4.8

Excellent

TrustScore 5 out of 5

231 reviews

5-star
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1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Installation was EASY + support is responsive!

Checkout & installation was easy! The developer was really responsive & helpful when I had questions. It's a fantastic plugin! I'm SO excited to use it & have less copies of stuff that I reuse a lot on my large website. Highly recommend!

January 12, 2025
Beyondspace logo

Reply from Beyondspace

Thank you, Katekyn, for your kind words! I hope the Synced Blocks plugin helps you save plenty of time.

Rated 5 out of 5 stars

Me 45€ spent

Incredible customer service — me being a total noob, having no idea how to programme anything, Niang assisted me through the setup process and beared through with my countless questions and emails. Goes without saying that the plugin makes the site look beautiful.
Recommend!

January 10, 2025
Unprompted review
Rated 5 out of 5 stars

I love this plugin for my website

I love the plugin for my website. it has been a game changer for my Squarespace functionality.. Also the customer support is great too, I was able to get help implement various features of the plugin well after I purchased it.

Thank you!

January 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Niang, the beyond space representative who helped me out, installed the plug in for me and it works great! He even reintroduced the custom css that I had in place for the light box opacity and color. Very happy with my experience!

December 17, 2024
Unprompted review
Rated 5 out of 5 stars

The Beyondspace Lightbox Studio for Squarespace

The Beyondspace Lightbox Studio is a great solution for Squarespace users who want functionality such as "pinch/zoom" on mobile devices.

The Lightbox layout and functions work and look great out-of-the-box and it inspired me to ask about design options.

That's when I learned that the company's customer service is great. Niang Lee was helpful, patient and very responsive. Impressive!

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

The Lightbox Studios Plugin is absolute…

The Lightbox Studios Plugin is absolute gold! It has made every photo viewing experience ten times more immersive for my squarespace website. It provides a dark background, pinch and zoom capabilities and even the ability to easily download images. I had trouble with the installer code since I used it a lot throughout my website. I reached out to the support team for help when things stopped working and Niang immediately responded back to assist with my request. Everything is back up and running on my website so I am very happy with my customer service. I am very thankful for the products, kindness and support from this company. It's an easy 10/10 experience from me!

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

Injecting a plug in for my website

I created a website for my photography images on Squarespace but I wanted to be able to zoom in on my photos so I purchased the lightbox plugin. I had trouble injecting the code because I’m definitely not computer savvy. I emailed support at BeyondSpace and created a ticket. My support rep resolved the issue right away and installed the plug in for me. Very grateful for your help!!!

November 30, 2024
Unprompted review
Rated 5 out of 5 stars

Lightbox Studio is 5 Stars

A very well developed plugin that allowed me to quickly and simply implement my design concept for a portfolio showcase.

Niang is also one of the most responsive and helpful developers I've dealt with including providing guidance and tech support in the setup process.

November 17, 2024
Unprompted review
Rated 5 out of 5 stars

They updated the code and wrote a blog…

They updated the code and wrote a blog to address a question I had. The code itself was super easy to install, and the zoom function worked seamlessly. Adding videos to the product listing is also a huge upgrade. Thanks to this plug-in, my website now looks so much more professional.

November 7, 2024
Unprompted review
Rated 5 out of 5 stars

Lightbox Studio Plugin

I've had a great experience with Beyondspace and the Lightbox Studio plguin for Squarespace. The owner is super responsive to any questions or inquiries, and the plugin itself works seamlessly with the content on my site!

November 4, 2024
Rated 5 out of 5 stars

Extraordinary features and simple installation.

Beyondspace Lightbox Studio is a clear winner for me because of its simplicity of installation. In only thirty seconds, seemingly countless features are instantly unlocked at your fingertips, taking your Squarespace website to a professional level. As a UX designer, I use Lightbox Studio to highlight aspects of my graphical UI designs; the Zoom feature helps viewers zoom in and look at details that might be missed.

Lightbox Video is also helpful in embedding my YouTube videos for in-place viewing instead of opening in a new tab or window.

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

A flawless and super simple update process!!

I just today updated the old version of Lightbox Studio on my Squarespace website to the newest version and it was simple as could be, not to mention FREE since I was already a customer (having bought the old version)! Customer service is fantastic and pretty quick (got what I needed same day/evening) and communication was professional, kind, and helpful. The functionality of Lightbox Studio is even BETTER and now works with PDFs which I'm so happy about! I can host my resume in a much more streamlined manner now and not have to direct to an external website. Lightbox Studio fills the massive gap in features/functionality that Squarespace has when it comes to native zoom for gallery images and now for viewing PDFs! Incredibly happy customer here and my original purchase was worth EVERY PENNY! If you're new and thinking of getting Lightbox Studio, DO IT. You won't be disappointed!

October 27, 2024
Unprompted review

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