Beyondspace Reviews 231

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness and quick responses. Many people found the products to be excellent, working as described and significantly enhancing their Squarespace websites. The user experience is frequently described as smooth and easy, even for those without extensive technical knowledge. However, some people were dissatisfied with certain products not working as expected, specifically mentioning issues with the Lightbox Video Plugin and the image swap feature. A few customers also noted that the product was a bit hard to figure out or that the website's documentation and tutorials could be better organized.

What people talk about most

Customer service

Consumers find customer service to be positive. Many reviewers highlight the fast, helpful, and attentive... See more

User experience

People report positive experiences with user experience. Many customers praise the simplicity of use, easy... See more

Website

Users describe positive interactions with website features, especially for Squarespace. Many customers... See more

Product

Reviewers highlight positive aspects of the product. Many customers express satisfaction, describing products... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness and responsiveness. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My client is an artist and she really wanted to be able to zoom in on her lightbox images, so I bought the Lightbox Studio plugin for Squarespace. I reached out to customer support about some customiz... See more

Rated 5 out of 5 stars

Just found Beyondspace while looking for a date formatting capability for Squarespace blog dates. I injected the code as specified into my Squarespace site. It worked perfectly first time. No adjustme... See more

Rated 5 out of 5 stars

I purchased the Lightbox Studio plugin to have the ability to zoom in on my Squarespace website photos and worked as it should. I soon discovered a strange behavior when using the browser back button.... See more

Company replied

Rated 5 out of 5 stars

I have bought 3 products from Beyondspace and have been extremely happy with all of them. Synced Blocks allows me to maintain my website and Lightbox Studio has allowed me rework the Squarespace light... See more


Company details

  1. Web designer

Written by the company

Our solutions enhance your Online Businesses, from workflow automation to web widget services


Contact info

4.8

Excellent

TrustScore 5 out of 5

231 reviews

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1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

A+, S-Tier, Golden Standard. All of it.

I had to purchase Beyondspace's plugin for my website in a pinch because the first one we purchased from another developer didn't work correctly and lacked some functionality. Not only was Beyondspace fast and responsive to my multitude of questions, but when I found a glitch, it was fixed in UNDER AN HOUR. Absolutely impeccable service that went above and beyond all expectations. Will do business again and again and again.

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic plugin AND service!

This Lightbox Studio is a must have for visual artists. Niang was so helpful. He actually checked back with me to make sure I had everything up and running smoothly. This is a trustworthy business with a guy that cares about the buyer.

October 20, 2024
Unprompted review
Rated 5 out of 5 stars

Best plugin + Attentive developer! A+++ Recommended!

I purchased and have been using the Lightbox Studio from Beyondspace for a few years now, and it's one of my favorite plugins on my site - really!

What makes even better is the developer was very responsive and attentive the couple of times I ran into an issue. The issue was (even though it was years after my original purchase).

Both times the issue was resolved quickly. Not only that, but he even brought to my attention a new feature that was added to the Plugin, that I didn't know about!

It's a good feeling to know you're purchasing something that will continue working years down the line, and that you're supporting an independent developer along the way!

October 18, 2024
Unprompted review
Rated 5 out of 5 stars

Awesome customer service

Fantastic plugin that saves video portfolio functionality for Squarespace 7.1!

I'm not an experienced web designer and I was having some issues, but Niang Lee responded to my customer service request within minutes and I had a working video lightbox in half an hour.

It's refreshing to see someone care this much about their product.

I Highly recommend it!

October 7, 2024
Unprompted review
Rated 5 out of 5 stars

Exactly what I was looking for!

The Lightbox Studio was exactly what I was looking for to use on the carousels of my portfolio website. I ran into some issues downloading and learning how to use the tool and Niang took the time to answer all of my questions and even helped me out with some custom CSS. Definitely worth the purchase!

October 6, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Plugin and Customer Service!

I had some issues installing the plugin but Niang Lee helped me to solve this as well as assisting with customising the code to achieve a certain look. £30 well spent! Would recommend to any artist or photographer for their website portfolios.

September 30, 2024
Rated 5 out of 5 stars

Awesome plugins for my wesbite, super helpful support team.

Awesome plugins for my wesbite. Super helpful team.

I purchased a lightbox feature plugin for my website a few weeks ago and the features were excellent, I had one small problem with it working on my website however I received brilliant same day support and was able to get the problem fixed straight away.

September 17, 2024
Unprompted review
Rated 5 out of 5 stars

Good looking and very practical lightbox interface.

Quick and easy to install.
If you want to customise something further, just ask in the chat box and you will get help very fast (of course, allow some hours depending on your time zone).
Options to move elements around are not given in the lightboxstudio playground, but they will help you with custom CSS if you ask. This kind of makes sense to avoid people messing up the results.
I totally recommend this plugin.

September 25, 2024
Rated 5 out of 5 stars

Incredible service and product

Incredible service and product. I don't have much experience with web design and this has improved my website a lot.

Niang Lee helped a lot when I needed to customise the lightbox to match my website.

September 26, 2024
Unprompted review

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