Bezali Watches Reviews 193

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the quality of the products, often describing them as beautiful, elegant, and exceeding expectations. Many also appreciate the fast delivery service, with items arriving quickly and in good condition. However, some people were dissatisfied with the product and delivery service. Several customers reported receiving damaged or defective watches, or even cases where the expected item was not received. There were also instances where items were lost in transit or delivered to the wrong address, leading to frustration and concerns about the shipping methods used.

What people talk about most

Product

Consumers find product experiences to be ambiguous. While many reviewers received their items in great... See more

Delivery service

Users describe ambiguous interactions with delivery services. While some customers praise fast shipping, with... See more

Quality

Reviewers mention positive feedback about quality. Many customers are pleased with the condition of their... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Watch arrived damaged....plate in back of watch dented. Happened before it was even packaged and sent to me. Requesting a replacement.

Rated 5 out of 5 stars

Everything went extremely well. The watch arrived quickly, and looked exactly like the advertised picture.

Rated 5 out of 5 stars

Got my watch super-fast, Just as advertised , love it. Will definitely purchase again from Bezali.


Company details

  1. Watch Store

Written by the company

Bezali.com offers watches from the world's finest and most respected brands. Tag Heuer, Omega, Baume & Mercier, Tissot, Michael Kors and many more. Bezali.com sells only 100% authentic, brand new merchandise. Fast free domestic shipping. We offer a 30-...


Contact info

3.2

Average

TrustScore 3 out of 5

193 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Beautiful watch

Beautiful watch! Authentic and well crafted. Smaller than the picture depicted. Very satisfied with my purchase!

August 3, 2022
Unprompted review
Rated 1 out of 5 stars

Sold me a fake Tag

Sold me a fake Tag. Broke after a couple weeks and get the runaround when emailing support. Too late for any recourse? May have to charge this one to the game. Wish i had read reviews before purchasing, hard lesson. Now I have to get a replacement grad gift. I hate scammers.

November 23, 2021
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE

They do not sell authentic Tag Heuer Aquaracers. The serial number on the watch belongs to a totally different watch. The luminous is not as sensitive as genuine. They don’t provide a certificate of authenticity. They will try to make you believe they’re a loyal company and they’re providing a real genuine watch, with their copy and paste templates they email you. After I called them out, they were quiet about a refund, so eBay had to step in and process a refund. The seller didn't want to approve my review either. These Tag Heuer are completely non genuine.

July 24, 2021
Unprompted review
Rated 1 out of 5 stars

Fake Tag Hauer watch

Ordered a Tag Hauer watch. It is a 2 year old model. It arrived and FAKE! Unless you ownTag watches you might never know- it was a good fake but many things were wrong even the serial number and packaging. It was 40% off and I got suckered. STAY AWAY STAY ASWAY STAY AWAYTHIS DEALER IS A SCAMMER!!!!!

June 21, 2021
Unprompted review
Rated 1 out of 5 stars

I bought a fake tag heuer from bezali

I bought a tag heuer formula 1 from bezali and like most people I looked at bezali and made sure they were legitimate so I am now in the process of sending back a counterfeit watch I noticed that their was no international warranty card but there was a bezali warranty card then I took the watch to be fitted on my wrist that’s when I found out it was fake buyer beware

March 26, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Watch!

Ordered my favorite watch and it arrived on time. It was brand new with no scratches. Customer service also responds to my inquiries in a timely manner. Happy to found this new watch store. Satisfied customer and highly recommended.

February 15, 2021
Unprompted review
Rated 5 out of 5 stars

Authentic Watch! Very Happy and Satisfied Customer.

I purchased a watch in this store. I was hesitant at first because many are selling fake watches online. But I was too eager to buy. Ordered a Tag Heuer watch and received it after a week. I was satisfied and happy as well because it was not fake. It came brand new, complete paper and documents and with a warranty card. I never regret spending my money at all. I will definitely buy it again for my husband's watch as a gift. Customer service is amazing too, they responded to my concerns and inquiries in a timely manner.

January 28, 2021
Unprompted review
Rated 1 out of 5 stars

FAKE? DEFINITELY NOT NEW...

FAKE? DEFINITELY NOT NEW...

The watch I ordered was advertised as new. I got a watch that is obviously used. I ordered a similar watch from another website and I noticed the back of the watch as very different...The one from the Bezali is missing a lot of markings on the back. The Bezali watch is also curiously lighter than the one I got from another website.

This is going back. I guess the reviews were right, lots of fakes in this website.

November 24, 2020
Unprompted review
Rated 2 out of 5 stars

I researched online for months about…

I researched online for months about purchasing a higher end watch as I always loved my Dad's. He treated himself in the Azores when he was coming home from Vietnam to a Rolex... my little sister broke it when we were kids and I had it fixed 5 years ago for Christmas for him. He told me gentleman are judged by their ediuqite, grammar, and the watch they wear. I thought I got an amazing deal from this company, but I'm questioning their integrity at this point. I researched which watch case/bracelet combo in my choice for a timepiece, The following order I placed and paid for was one Tag Heuer Formula 1 watch -CAZ1010/BA0843. That's a black face/dials/bezel/ stainless steel outer bracelet with a black ceramic links in the center. I received the proper case but I was rather annoyed when i opened the box to the BA0842 bracelet, which is all stainless links. I've decided to just keep it rather than send it back for more potential mishaps. I have given this 2 stars because the price i paid was on the lower end compared to other sites for this model they accidently sent me. I hope this was a one off mistake rather than their business practice, I'll be emailing and calling their business so this doesn't happen to other people. I'll keep you posted on the updates.

September 18, 2020
Unprompted review
Rated 1 out of 5 stars

One of the worst shopping experiences I…

One of the worst shopping experiences I have ever experienced with an online order. Was waiting for the item to ship for 2 weeks, and couldn’t get a hold of a representative over the phone (always went to voicemail). Was told via email that it would be another 2 weeks before my item would even ship. 4 weeks to ship after I ordered it? Sorry but that’s unacceptable. You are better off ordering from a more legitimate online watch retailer and taking your business elsewhere.

May 26, 2020
Unprompted review
Rated 1 out of 5 stars

Cheat and Fraud Bezali

I bought a Citizen EcoDrive for $340 (AT4127-52H). Before buying I check the review on their site which was directed to ShopperApproved. ShopperApproved listed and still lists a super high rating and so I blindly trusted it. I should have checked google review which does have bad reviews (good reviews are probably from friends employees.

Anyhow, the watch came in a citizen enclosure with no box, no warranty card, no user manual, no protective stickers, no price tag, bracelet removed and clasp installed backwards, scratches on bracelet, scratches on clasp, and USED!!!! There were scratches on the pin holes where the bracelet can be adjusted.

Fraud cheating Bezali advertised it as a new, charged me $340USD, and sent me a USED one. This is not the first time. At least one other customer experienced the same thing, at least one other customer received fake watch, at least one other customer received damaged watch, returned the watch, and never got refund! These are all on Google review (you will see my review there too).

May 2, 2020
Unprompted review

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