Hey yall I ordered my hair on the first of the month I don’t want to over react but I’m just scared and skeptical how long did it take for you to receive your packages and is this legit please let me... See more
Company replied
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BGMgirl Hair company specialize in high quality 100% human hair, we've been in hair business for over 10 years, we have our own factory, which provide flesibility for hair produce and best price for wholesale. BGMgirl Hair ship worldwide, providing high quality hair at affordable prices, with strong supply ability and sufficient stock, gradually into a global human hair enterprises in the world.
United States
Replied to 93% of negative reviews
Typically replies within 1 week
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It’s always a great experience with this company. Any problem or question you have they get back to you in a timely manner. I love the customer service and I’ll keep shopping with this great quality.
I love their glueless wigs and there's minimal shedding. The last one I bought lasted me 2 years while still looking decent! The major problem with them is sketchy overseas "express" shipping and mediocre customer service. I recently ordered 6 days ago and my package is still 2 thousand miles away with little movement. If you buy from here, just know what you're getting into.

Reply from Bgmgirl Hair
The worst hair you could ever buy I’d do Amazon b4 I’d ever spend 100s on their hair honestly I’ve never seen a bad wig like this and I’ve been consistent wig girlie for 7 years I urge u not to buy I got a 34 inch body wave the ends was frizzy I washed it conditioned it still a mess I was so disappointed don’t waste your money on bgm dry bridal shedding hair

Reply from Bgmgirl Hair
‼️Warning Do Not Buy‼️This company only wants your money they dont care if you recieve the wig or not. They stop all communication with you as soon as you have an issue with your order. I waited 2 weeks before these ldiots even shipped out my wig due to their lies they knew the kinky straight wigs were low in stock! Now the package has been delivered to a different city and address despite me actually having the correct address written and ive shown proof! I have sent multiple emails to these scammers to Request a refund for my missing order 26600363710 I even contacted that fake lying rat yoyo via whatsapp who is also a scammer and she deliberately ignored me. I will have to call my bank to report the transaction as fraudulent!

Reply from Bgmgirl Hair
I ordered 2 wigs from them and they only shipped one and tried to blame the theft on the courier company when they completely omitted the second wig from the order. I asked for a refund, I was patient and polite at first while going extra lengths to give them what they need in order to process the refund but they refused to compensate me for the stolen wig.

Reply from Bgmgirl Hair
10/10, I love their wigs and will always order from here. Customer service is great as well
I’m very happy with my purchase from BGMgirl Hair. I ordered the Afro Curly 3 In 1 Half Wig and the quality truly exceeded my expectations.
The hair is soft, full, and looks very natural. I washed the hair and it held up beautifully, maintaining its curl pattern and softness. I also had the wig cut into layers, which made it blend even better and gave it a more natural, flattering shape. Styling was easy and the invisible hairline really makes a difference. Besides the product itself, I was also very satisfied with the service and the overall process. Everything went smoothly, from ordering to delivery, and communication was clear and professional.
Overall, a great experience and I would definitely recommend BGMgirl Hair to anyone looking for quality wigs and reliable service!
Nice hair, extra stuff. Happy i bought like 6 over 2 years. Will need regular maintenance as normal wig but uphold has been great: Lasts long. I have red brown blonde, highlights blacks wigs from them and happy. with
Customer service is excellent and most importantly the wigs are amazing! It is very high-quality, super soft, easy to style and install. I love this hair and 100% recommend, you will not be disappointed! 😍
When i first bought the hair, i wasn’t sure how it’ll seat on my face cause i’m so accustomed to curly hair but when i installed it….phewww!
Their water wave wig is a true 10/10!!! The curls are popping, the lace melts with ease, the hair is so soft & it includes everything you need to slay 💅🏽. Has an adjustable drawstring on the inside so say bye bye to those loose wigs girl✨. Lace is already precut & i have YET to use a hot comb to install her because she is plucked to perfection 😍. You literally don't even need a hairstylist for the install. Definitely recommend!
The kinky curly half wig 20inch has left sooooo many persons in aww thinking it’s my real hair , a lot of persons have asked repeatedly where I got the hair or if I have a link to the hair because it’s just so amazing!.
Alwayssss get my hair from BGM for 4+ years now and they never fail me from quality hair to customer service Coco is always amazing whenever I reach out for express shipping she’s always there to help anyway she can!
I had an amazing experience with this company! The customer service was absolutely outstanding. The representative who helped me was incredibly kind, patient, and truly went above and beyond for me. She answered all my questions with so much care and made sure I felt supported throughout the entire process.
She helped me switch my wig to a different length, explained everything clearly, and even assisted me with the price difference. She kept me updated at every step and made sure my order would be shipped as fast as possible. I genuinely felt like she cared about my situation. She was so sweet that she even wished me an early happy birthday, which made my day!
It’s rare to find customer service this warm, professional, and helpful. I’m so grateful for her kindness and for how smoothly everything went. I will definitely be ordering from this company again, and I highly recommend them to anyone looking for great service and quality products. Thank you so much for everything!
My order has been in customs for over 10 days. Wasted time and money! I will ask for refund as soon as I (if I ) receive it, watch the refund cost more than this whole situation is worth.

Reply from Bgmgirl Hair
I'm obsessed with this wig. I got so many compliments while i was on holiday and it was so easy to install. You can easily achieve the 'wet Look' with this hair! I love BGM hair, definitely 10/10 quality! 5 stars
I placed an order for a wig several weeks ago and have yet to receive it. Despite multiple attempts to resolve the issue, the company has refused to issue a refund and continues to give me inconsistent responses. I previously ordered from them without any issues, which made me trust their service based on past experience and positive reviews. Unfortunately, this recent experience has been very disappointing — their customer service is unresponsive, and when they do reply, they fail to address or resolve the problem. I want to caution others to be careful before purchasing from this company.

Reply from Bgmgirl Hair
Beautiful wigs ! But their wavy wigs after a wash lose their curls.

Reply from Bgmgirl Hair
I would recommend BGM If you’re looking for good quality hair at a pretty good price. They are consistent and really good when it comes to communication with vendor.
I recommend the girls, the customer service was always attentive, a wig that you should have in your wig collections
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