BHFO Reviews 115

Perfect, got exactly what I wanted.

These are unusually large for Easy Spirit shoes!

The sanctuary shirt was a neon color not the light pink I saw on internet and it had several black greese marks on it. The pj's I love and other shirt is too small

Fast delivery, great prices!

Always a good experience buying here
Thanks great product

I’ve been ordering from BHFO since the spring, when I discovered the company on eBay. I’ve since purchased several pairs of shoes and delivery was always flawless. Also, the prices can’t be beat. I love BHFO!!!

Very pleased

I received my order promptly and was very pleased with the product!

Absolutely love BHFO! Amazing prices, excellent quality and great customer service.

These boots are amazing and a show stopper

Bought black orchid jeans. They were shipped fast, everything was acorrding to what I bought. The jeans looked like the pictures. Great quality and price.

Great price and fast service

received all items and faster than expected all as described and good prices.

Great! Very easy to track shipping

Order arrived in a timely manner. Item as advertised. Would order again from BHFO in future.

It came with in good condition and came quickly. Good items. Thank you.

MAJOR UPDATE AS OF 2:50 PM CT ON 7/26/2022 AND I'M ALSO CHANGING THE STAR RATINGS FROM 1 TO 5 STARS NOW...I wanted to take this opportunity to amend my original complaint PLACED A FEW DAYS AGO after talking with one of their managers named Lance for the past several days time and he couldn't have been more nicer and most kind towards me in solving this crazy issue I had with them for almost a week's time now. He took the necessary liberties to go through and outline to me everything we needed to get done to make me happy and to have the necessary items sent to me in the most pristine condition and way and I am happy to report that the issue I had with these folks is now officially resolved and completed. I managed to finally place the order along with their help via key incentives and such and getting the site to working properly again as I'm looking forward to finally receiving the merchandise I ordered today here to the house, to then give to my girlfriend and friend respectively. Folks, it took some time and research but I felt it was necessary for upper management to know what was going on with their customer service division and for their reps to have better attitudes when speaking with their loyal customers as that is not too much to ask. BUT, if you can get a hold of key management there, trust me, they WILL step up to the plate like Lance did for me and go above and beyond the call of duty and not feed you lines of script like most CSRs are known for at major retailers and outlets. I want to thank him yet again for all the help and assistance and proper treatment he demonstrated towards me today and we're finally good to go with everything regarding this order. Just be patient with these people but I suggest they get their promotions and rewards programs figured out somewhat better as it's quite confusing and cumbersome, to say the least and to allow for phone orders to also be made as they really need to look into that option, just in case the website somehow breaks down yet again. Bottom line folks, they came through after a week's worth of hell and hassle, but they stepped up to the plate, admitted their faults and now we're good to go from here on out. THAT is how customer service should work because without us, the loyal customers, they have no business to attend to or operate. Thank you once again to Lance at BHFO and I now consider this case closed and official and done and completed with as I await my items to arrive to the house. Persistence pays off!