Betterhomes LLC Reviews 2,873

Worse experience ever spent 2 hrs in there office they took all my payments immediately and later call me they can’t do the ejari. Why take a clients money and the commission when there is an issue on the property. Why not do your homework before you take money from they customer.

Better Homes was forced on me as management agency by the bank. They did not act in my best interest. Just want to earn money, don't provide adequate service for it.

I have a property managed by Vijaya Pannamma (Vijy) and am extremely grateful for her trustworthy and professional manor.

Mrs.Vijy is following the developments in the market ,she is so attentive with both Tenants and Landlords.

I own a studio flat in Dubai, managed by Vijaya Pannamma (Vijy) from Better Homes LLC. Vijy has been absolutely incredible and consistently helpful. Her resourcefulness and dedication to her job are truly commendable. Every time there were issues with anything breaking down or dealing with local authorities, Vijy resolved them efficiently and to a very high standard. She is a wonderful person whom I admire dearly, and so do the tenants. Her professionalism, coupled with her infectious personality, makes her a highly talented individual that everybody admires. I am extremely grateful for her unwavering support and exceptional service.

Ramzan from BetterHomes assisted me recently in securing a rental property in Dubai Marina, he took on my feedback and accurately identified a property to our liking. He also assisted us in local information and assistance in where to and how to all additional help for those expats relocating. Great working with you Ramzan !!!!

This was my first time purchasing a house in Dubai, and thanks to Ghina, the process was extremely smooth. Ghina takes her time to explain everything from A to Z. She is always available to answer any question, and makes sure to follow up with the different stakeholders to ensure there is no delay. I had a lot of questions as well about post-purchase, on my options, and Ghina took extra time to answer me and advise me.
If you're looking to purchase a property, she's your go-to!

I have renewed my Villa recently. I have found Ms. Vijaya Ponnama who has handled my renewal as very supportive & highly customer friendly.
I am renting property from Better homes many years now and her customer support and professionalism is very good.

Our experience with Ghina was exceptional. She was very professional, helpful, and most importantly very patient with us. She did not give up until we ended up with our dream apartment and would not stop searching for the best match for us. She advised us very honestly and was very transparent about everything. Highly recommend!

The agent Francesco was extremely helpful and attentive throughout the entire process.

Abdelhaleem Shahin was professional to work with, and brought us high quality prospective renters.

Aisha Mumtaz is very professional as a property manager.

I am extremely happy with the service provided by our Real Estate Agent, Karolina.

Her performance from start to finish has been outstanding. She has been helpful throughout the entire process, from setting up the initial viewing till the transfer. She always had the answer to any question I had right away and definitely did her due diligence on the unit she was selling.

She was also extremely helpful in helping us navigate the entire process of buying a unit when the seller has a mortgage on it, and has explained the entire process of this clearly and patiently.

We have bought a 1Bed in Burj Khalifa through her and I believe it was the best deal in the current market.

Terrible company. We put an offer on an apartment, and the agent told us the seller rejected the offer and told us what they would accept. So glad we stuck to our original offer, as it turned out the seller had agreed to the price and the agent was mis leading us, and not telling us the truth.
We did not find this out till later on. We used them to renew the rental agreement and this time the agent was incredible rude, telling me I am not the only one who is busy. I will never use this company agwin.

During the last three months i have worked closely with Francesco to sell my unit in Torch tower. Francesco negotiated the highest achievable price. I then purchased two units in the Marina off plan and Francesco was able to get the best layout and floor. This was only possible because of his connections with the developers and knowing/understanding when is the right time to go ahead.

I am extremely satisfied with the result and the energy and passion that Francesco has, clearly shows he loves the job.
I would strongly recommend him, he has extensive knowledge about the secondary market and off plan opportunities.

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Sincere thanks to Ms. Aisha Mumtaz, our property manager at Better Homes. During recent issues with the flat as tenants, her professionalism, promptness, and exceptional level of service made what could have been a stressful experience manageable - with problems closed swiftly. Honestly the best property management experience we have had in Dubai in 10 years. We are lucky to have her as our property manager.

I am thrilled to recommend Karolina as an outstanding real estate agent. She helped us purchase our first home in 2020 and our second home in 2024, and each experience has been exceptional.

Karolina truly understands the assignment. From day one, she was personally invested in our journey, demonstrating a deep commitment to finding the perfect homes for us. Her dedication is evident in the way she consistently goes above and beyond to exceed our expectations.

Her availability is unparalleled—Karolina is always just a phone call away, ready to assist us at any hour. She works tirelessly, not only during the home-buying process but also in addressing our current leasing requirements, actively troubleshooting any issues that arise.

Over time, Karolina has become part of our family, and we genuinely appreciate her support and guidance. We look forward to working with her again in the future!

Omar was very helpful throughout the process of renting a property in Tilal Al Ghaf. Great property, great service. Thanks.

Aathira was fantastic in helping me find the suitable flat. She was quick to respond, understood my needs and showed me great options.
Her professionalism made the process very smooth!

Shay came highly recommended by a friend and not only he helped me sell my Arabian Ranches villa in no time but went out of his way to recommend a great mortgage broker and even did research and showed me excellent properties for my next purchase. Shay has become a trusted friend and advisor and I congratulate Better Homes for having him in their team.